Übersicht
Berufserfahrung
Ausbildung
Kompetenzen
Languages
Hobbys
Zeitleiste
Generic
Gabriela Andjelkovic

Gabriela Andjelkovic

Altishofen

Übersicht

11
11
years of professional experience

Berufserfahrung

Sales Manager

Major Group GmbH
Ebikon
11.2022 - 09.2025
  • Leading and motivating the sales team to achieve revenue targets
  • Building and maintaining customer relationships
  • Strategic planning and execution of sales activities
  • Analysis of sales figures and performance optimization
  • Sales of insurance products

Customer Support

Digitec Galaxus
Belgrad
04.2021 - 01.2022
  • Managing and supporting international customers in digital commerce
  • Handling customer inquiries, complaints, and after-sales support
  • Ensuring a high level of customer satisfaction
  • Collaborating with internal teams to improve customer experience and operational efficiency

Office Administration Manager

Consulting In Time GmbH
Zürich
11.2018 - 01.2021
  • Leading and managing the internal sales team
  • Coordinating appointments and managing customer relationships
  • Preparing quotations and processing new applications
  • Ensuring accurate documentation and compliance with internal policies and procedures

Administrator - Event Management

Trend Business AG
Luzern
08.2016 - 10.2018
  • Managing and overseeing overall business operations
  • Developing marketing and event strategies
  • Budget and cost management responsibility
  • Building and maintaining business relationships

Business Administration Internship - Event Managem

Trend Business GmbH
Luzern
08.2015 - 08.2016
  • Supporting order processing and daily office operations
  • Assisting the team with organization, documentation, and communication
  • Gaining insight into commercial processes and internal process coordination
  • Supporting administrative and operational business tasks

Business Administration Internship

V-Care/SSM Partner GmbH
Luzern
08.2014 - 04.2015
  • Supporting internal insurance operations and administrative processes
  • Assisting with policy preparation, documentation, and data maintenance
  • Handling customer inquiries and supporting communication with clients and partners
  • Gaining insight into insurance workflows, internal coordination, and compliance procedures

Ausbildung

Kantonale Mittelschule, Altdorf -

Swiss Academic High School (Gymnasium)
2011 - 2014

Kompetenzen

  • Strategic Communication – clear, precise communication with clients, stakeholders, and internal teams
  • Client & Stakeholder Management – strong customer focus with a results-driven mindset
  • Emotional Intelligence & Professional Empathy – building trust while maintaining professional boundaries
  • Negotiation & Persuasion Skills – confident handling of commercial terms and agreements
  • Stress Resilience & Prioritization – high performance under pressure and tight deadlines

Languages

German, Serbian, Swiss-German
First languages
English
Advanced
C1

Hobbys

  • Music composition and performance
  • Equestrian sports and alpine skiing
  • Travel and cultural interests

Zeitleiste

Sales Manager

Major Group GmbH
11.2022 - 09.2025

Customer Support

Digitec Galaxus
04.2021 - 01.2022

Office Administration Manager

Consulting In Time GmbH
11.2018 - 01.2021

Administrator - Event Management

Trend Business AG
08.2016 - 10.2018

Business Administration Internship - Event Managem

Trend Business GmbH
08.2015 - 08.2016

Business Administration Internship

V-Care/SSM Partner GmbH
08.2014 - 04.2015

Kantonale Mittelschule, Altdorf -

Swiss Academic High School (Gymnasium)
2011 - 2014
Gabriela Andjelkovic