Gabriela Andjelkovic
Altishofen
Übersicht
11
11
years of professional experience
Berufserfahrung
Sales Manager
Major Group GmbH
Ebikon
11.2022 - 09.2025
- Leading and motivating the sales team to achieve revenue targets
- Building and maintaining customer relationships
- Strategic planning and execution of sales activities
- Analysis of sales figures and performance optimization
- Sales of insurance products
Customer Support
Digitec Galaxus
Belgrad
04.2021 - 01.2022
- Managing and supporting international customers in digital commerce
- Handling customer inquiries, complaints, and after-sales support
- Ensuring a high level of customer satisfaction
- Collaborating with internal teams to improve customer experience and operational efficiency
Office Administration Manager
Consulting In Time GmbH
Zürich
11.2018 - 01.2021
- Leading and managing the internal sales team
- Coordinating appointments and managing customer relationships
- Preparing quotations and processing new applications
- Ensuring accurate documentation and compliance with internal policies and procedures
Administrator - Event Management
Trend Business AG
Luzern
08.2016 - 10.2018
- Managing and overseeing overall business operations
- Developing marketing and event strategies
- Budget and cost management responsibility
- Building and maintaining business relationships
Business Administration Internship - Event Managem
Trend Business GmbH
Luzern
08.2015 - 08.2016
- Supporting order processing and daily office operations
- Assisting the team with organization, documentation, and communication
- Gaining insight into commercial processes and internal process coordination
- Supporting administrative and operational business tasks
Business Administration Internship
V-Care/SSM Partner GmbH
Luzern
08.2014 - 04.2015
- Supporting internal insurance operations and administrative processes
- Assisting with policy preparation, documentation, and data maintenance
- Handling customer inquiries and supporting communication with clients and partners
- Gaining insight into insurance workflows, internal coordination, and compliance procedures
Ausbildung
Kantonale Mittelschule, Altdorf -
Swiss Academic High School (Gymnasium)
2011 - 2014
Kompetenzen
- Strategic Communication – clear, precise communication with clients, stakeholders, and internal teams
- Client & Stakeholder Management – strong customer focus with a results-driven mindset
- Emotional Intelligence & Professional Empathy – building trust while maintaining professional boundaries
- Negotiation & Persuasion Skills – confident handling of commercial terms and agreements
- Stress Resilience & Prioritization – high performance under pressure and tight deadlines
Languages
German, Serbian, Swiss-German
First languages
English
Advanced
C1
Hobbys
- Music composition and performance
- Equestrian sports and alpine skiing
- Travel and cultural interests
Zeitleiste
Sales Manager
Major Group GmbH
11.2022 - 09.2025
Customer Support
Digitec Galaxus
04.2021 - 01.2022
Office Administration Manager
Consulting In Time GmbH
11.2018 - 01.2021
Administrator - Event Management
Trend Business AG
08.2016 - 10.2018
Business Administration Internship - Event Managem
Trend Business GmbH
08.2015 - 08.2016
Business Administration Internship
V-Care/SSM Partner GmbH
08.2014 - 04.2015
Kantonale Mittelschule, Altdorf -
Swiss Academic High School (Gymnasium)
2011 - 2014