Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gagandeep Singh

Key Account Manager (Enterprise)
Chandigarh

Summary

Introduction

SaaS Professional with 5+ years of experience in enterprise software sales, and SAAS solutions consulting. Contributed revenue in sales through Inbound sales and Upsell/Cross-sell to existing customers.


Achievements

Responsible for closing business deals with the maximum number of enterprises including brands like Emirates, McDonald's, Apollo, Tata Sky, Qi Group, etc. One of the top 10 sellers of the organization with the highest conversion rate.

Managed Enterprise Accounts including Cargo Expresso, Malta Post, LKQ Group, EP De Restaurantes S.A.C,
Farmers Fridge etc.


Strengths

Proactive: I believe in being well-prepared for everything coming on my way. I consider prospecting to be one of the most important steps in the sales process.

Go-getter: Have closed deals in a time span of less than 4 hours with my go-getter attitude.

Collaborator: I always want to be a one-stop solution for my customers for which my cross-team collaborator attitude has always helped me. I always tend to work with cross-functional teams to drive customer satisfaction.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Key Account Manager (Enterprise)

LogiNext
04.2023 - Current
  • Implemented personalized client outreach program resulting in a 95% client retention rate and achieved expansion target by 150%
  • Grew account revenue by 30% through upselling and cross-selling initiatives
  • Secured partnerships with 6 new clients within the first year, resulting in a 20% increase in overall account base.
  • Led an ABM initiative in Q4 2023 resulting in 10% increase in overall sales
  • Mentored a team of 3 SMB account executive's and helped them achieve their targets

Sales Manager

Click Labs Pvt Ltd.
04.2022 - 04.2023

• Led a 10-member Business Development Manager team, consistently achieving quarterly sales targets of $400k

•Handled language partners from Spain, Portugal, MiddleEast, and Africa to drive sales from language barrier leads
• Consulted SMB startups and Enterprises across multiple industry use cases for improving business performance
• Handled end-to-end sales process from Prospecting to Sales Demo -Quote Creation - Negotiations - Closure - Order Processing

Customer Success Manager

Adobe Systems Inc
10.2021 - 04.2022
  • Lead Management - Managed complete cycle of MQL and SQL (marketing/sales qualified lead) , nurturing, negotiating, solidifying engagement between both parties, establishing contracts and client payments
  • Talking to influencers and decision makers (CXO level) involved in procuring SaaS/IT development services.
  • Managed to achieve assigned quarterly sales quota of $120k

Account Executive

Click Labs Pvt Ltd.
01.2019 - 09.2021
  • Achieved sales targets by selling SAAS and hybrid solutions, leveraging both inbound leads and upselling/cross-selling strategies to existing clients
  • Handled 350+ accounts from small to enterprise level across 15+ countries including North America, EMEA and UK markets
  • Handled new sales and renewals for SMB startups and Enterprise clients.
  • Aggressively pursued competitive accounts by differentiating company from competitors


Education

BCA - Computer Science

Guru Nanak Dev University
Amritsar
07.2015 - 2019.05

Skills

Salesforce

FreshWorks

Microsoft Suite

Enterprise Account Management

SaaS Sales

HubSpot

Zoho

ZoomInfo

Sales Navigator

Accomplishments

  • Collaborated with product development teams to customize solutions for key clients, resulting in a 15% increase in product adoption
  • Mentored junior account managers, resulting in a 20% improvement in their sales performance
  • Highest number of enterprises onboarded in Clicklabs


Timeline

Key Account Manager (Enterprise)

LogiNext
04.2023 - Current

Sales Manager

Click Labs Pvt Ltd.
04.2022 - 04.2023

Customer Success Manager

Adobe Systems Inc
10.2021 - 04.2022

Account Executive

Click Labs Pvt Ltd.
01.2019 - 09.2021

BCA - Computer Science

Guru Nanak Dev University
07.2015 - 2019.05
Gagandeep SinghKey Account Manager (Enterprise)