GIANVITO SASSO
London
Summary
With extensive experience across multiple sectors of the hospitality industry, I bring a strong asset to any role. I have gained valuable insights from working with diverse companies in various positions, teaching me that collaboration, teamwork, and a hands-on approach are essential in addressing any challenge. I am now eager to apply these skills in a more challenging role, where I can further develop and contribute to the success of the team. Additionally, I have a solid background in overseeing the operations of both restaurants and bars. As an experienced manager within Hotels, Bars, and Hospitality, I have accumulated over 10 years as Food and Beverage Manager in the UK and Italy. These roles have allowed me to enhance my expertise across a wide range of areas, including food and beverage operations, event management, financial oversight, health and safety, and human resources management. I thrive in multicultural environments, and my experience in positions that demand clear communication and effective decision-making has been key to success. I believe strongly in the power of teamwork and collaboration as the cornerstone for achieving higher business targets and driving growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Food & Beverage Manager
Dorchester Collection
05.2021 - 11.2025
- Managing Daily Operations of all F&B departments
- Monitored staff performance to ensure adherence to quality standards.
- Extensive knowledge of COSHH, risk assessments, and compliance with licensing regulations and government legislation.
- Trained staff on menu items, resulting in improved service delivery.
- Grew restaurant profits through improved marketing and staff development initiatives.
- Organizing the Staff Rota, Staff Training & Supervision
- Coordinated with culinary team for menu planning; enhanced meal quality.
- Stock Control, Ordering and Maintenance
- Dealing with Suppliers, Customer Service & Welfare
Floor Manager
Dorchester Collection
12.2019 - 03.2020
- Company Overview: Mayfair Park Residence, is a collaboration between Dorchester Collection & Clivedale
- Next to 45 Park Lane Hotel the Cigar Lounge with 20 seats and 50 capacities
- Manage Daily Operations of the Cigar Lounge
- Organizing the Staff Rota, Staff Training & Supervision
- Stock Control, Ordering and Maintenance
- Dealing with Suppliers, Customer Service & Welfare
- Mayfair Park Residence, is a collaboration between Dorchester Collection & Clivedale
- Next to 45 Park Lane Hotel the Cigar Lounge with 20 seats and 50 capacities
Front Desk Agent
The Dorchester Hotel
05.2019 - 12.2019
- Serves visitors by greeting, welcoming, and directing them appropriately
- Facilitated communication between hotel departments for efficient operations.
- Customer Check-In & Out, Bill organization, Customer Service, Deal with complaints
- Reservations Agent, Management of Accounts
- Reception of The Dorchester Hotel at Park Lane
Bar Supervisor
Dorchester Collection
01.2017 - 04.2019
- Company Overview: 45 Park Lane Hotel part of Dorchester Collection on the first floor the Bar with 25 seats and 60 capacities
- Assisting with bar operations, Making sure that the customers receive the best service possible
- Maintaining a constant level of staff productivity
- Maintaining the bar's budget and ensuring high standards are reached
- 45 Park Lane Hotel part of Dorchester Collection on the first floor the Bar with 25 seats and 60 capacities
- Increased sales with effective promotional strategies.
- Assisted in menu development, considering current trends and customer preferences.
Head waiter
Dorchester Collection
12.2015 - 01.2017
- Bar with 25 seats and 60 capacities
- Delivering detailed information on menus, Multi-tasking In front-of-the-house duties and collecting the bills
- Conducted inventory checks for smooth operation of the restaurant.
- Trained new staff members, promoting consistent service standards across the team.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Maintained clean and organised restaurant environment for optimal dining experience.
Head waiter
Rocco Forte Hotels
11.2014 - 12.2014
- Company Overview: Meeting & Events Area of the Hotel
- Greeting and serving customers
- Meeting & Events Area of the Hotel
- Coordinated large party reservations to accommodate high-volume business periods.
- Implemented daily specials board, increasing variety of offerings.
- Conducted inventory checks for smooth operation of the restaurant.
- Ensured accurate orders by effectively communicating with kitchen staff.
Barback
Hyatt Regency Hotel - The Churchill
11.2014 - 12.2014
- Company Overview: The Churchill Bar - 45 Seat Lounge
- Making drinks to order
- Collecting glassware and cleaning up the bar area
- Replacing beer kegs and liquor bottles
- Refilling ice bins
- The Churchill Bar - 45 Seat Lounge
Education
BA (HONS) DEGREE - INTERNATIONAL TOURISM & HOSPITALITY MANAGEMENT
University of Sunderland
UK01.2022
DIPLOMA DEGREE - TOURISM & COMMERCE
ITE Salvemini Fasano
Italy01.2013
Skills
- Excel proficiency
- Item Systems: Opera, Nexus, SevenRooms and Core HR
- Microsoft Office 365
- P&L
- Problem-solving
- Communication skills
- Pricing strategy formulation
- Decision-Making expertise
- Budgeting proficiency
- Capex
- Complaint handling expertise
- Corporate governance understanding
- Business analysis
- Sales growth strategies
Certification
- IELTS Academic, 2018
- WSET Level 2 Award Spirits, 2015
- Driver's License B and A, 2013 - 2018
- Lifeguard License with First Aid, 2013
- InfoGenesis, 2014
- Micros & Opera Level 2, 2019
Languages
English
Proficient (C2)
Italian
Native
Spanish
Intermediate (B1)
French
Intermediate (B1)
Personal Information
Timeline
Assistant Food & Beverage Manager
Dorchester Collection
05.2021 - 11.2025
Floor Manager
Dorchester Collection
12.2019 - 03.2020
Front Desk Agent
The Dorchester Hotel
05.2019 - 12.2019
Bar Supervisor
Dorchester Collection
01.2017 - 04.2019
Head waiter
Dorchester Collection
12.2015 - 01.2017
Head waiter
Rocco Forte Hotels
11.2014 - 12.2014
Barback
Hyatt Regency Hotel - The Churchill
11.2014 - 12.2014
DIPLOMA DEGREE - TOURISM & COMMERCE
ITE Salvemini Fasano
BA (HONS) DEGREE - INTERNATIONAL TOURISM & HOSPITALITY MANAGEMENT
University of Sunderland