Gina Amgwerd
Sternenstrasse 19
Overview
7
7
years of professional experience
Work History
Store Manager
Coucou Les Belles
06.2025 - 09.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Food Runner
Restaurant Seerose
05.2024 - 07.2024
- Organized and replenished supplies at food stations to optimize team performance.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Kept detailed knowledge of and followed all food safety guidelines.
- Greeted customers and provided outstanding customer service.
Food Runner
Restaurant Seerose
08.2023 - 10.2023
- Organized and replenished supplies at food stations to optimize team performance.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Kept detailed knowledge of and followed all food safety guidelines.
- Greeted customers and provided outstanding customer service.
Trial Apprenticeship as a Nurse
Klinik Hirslanden
04.2019 - 04.2019
- Patient admission
- Caring for patients
- Administration
- Management of patient files
Trial Apprenticeship in Business
Kuoni Travel Agency
04.2019 - 04.2019
- Travel planning
- Analyzing problems and working with teams to develop solutions.
- Checking and answering E-mails
- Costumer advisory
- Preparing travel papers
- Order costumer goody bags
- Marketing
Trial Apprenticeship in Business
Widder Hotel
03.2019 - 03.2019
- HR/Administration
- Front Desk/Reception
- Accounting
- Marketing
- Branding
- Waiter
- Kitchen
Education
Bachelor Honours Degree - Fashion Business & Innovation
Amsterdam Fashion Academy
Amsterdam, Netherlands08-2027
International A Levels And International GCSE's - German, English Literature, Biology
Hull's School College
Zürich, Switzerland06.2023
Skills
- Disciplined
- Reliable
- Responsible
- Team player
- Motivated
- Independent
- Persistent
- Cooperative
- Ambitious
- Organized
Languages
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Store Manager
Coucou Les Belles
06.2025 - 09.2025
Food Runner
Restaurant Seerose
05.2024 - 07.2024
Food Runner
Restaurant Seerose
08.2023 - 10.2023
Trial Apprenticeship as a Nurse
Klinik Hirslanden
04.2019 - 04.2019
Trial Apprenticeship in Business
Kuoni Travel Agency
04.2019 - 04.2019
Trial Apprenticeship in Business
Widder Hotel
03.2019 - 03.2019
Bachelor Honours Degree - Fashion Business & Innovation
Amsterdam Fashion Academy
International A Levels And International GCSE's - German, English Literature, Biology
Hull's School College