Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Profesionnal references
Generic
Gresa Berisha

Gresa Berisha

Prangins

Summary

Motivated and detail-oriented professional with a strong foundation in administrative and legal matters, eager to contribute to the Paralegal Injunctions & Inquiries team at UBS. I am passionate about applying my analytical and legal skills to support the team in handling complex requests from authorities and ensuring precise implementation of measures. Committed to continuous learning, I am excited to grow within a collaborative and dynamic environment while delivering high-quality results.

Overview

6
6
years of professional experience

Work History

CIC Onboarding specialist

UBS Switzerland AG - Taskforce Manual Onboarding (Corporate & Institutional Clients)
10.2024 - Actuel

• Review of complex structures of existing clients on the former Credit Suisse platform and transfer of all relevant data to the current UBS platform
• Establishment of the client relationship in UBS systems
• Preparation and collection of basic documentation (CDB and tax forms) from clients
• Processing of the relationship and account opening until activation
• Point of contact for client advisors regarding the manual onboarding process, as well as close cooperation with internal stakeholders such as the document office, IT, and compliance.

• Training of new hires

Commercial Employee Apprentice

Branch "Public administraton"
08.2021 - 08.2024

Annual rotation within the Department of Territory, Legal Affairs, and the Department of Sports, Events, and Maintenance. Examples of tasks performed in Legal Affairs:

  • Reception and processing of damage claims
  • Close collaboration with the Police of Nyon, the insurance broker, and municipal services
  • Diligent administrative follow-up of cases, from opening to closure
  • Drafting of various administrative and legal correspondence
  • Analysis of municipal regulations

Remote Client Advisor

Teleperformance
12.2019 - 09.2020

Provide technical support and manage customer inquiries from residents in Belgium and the Netherlands in Dutch and English on behalf of an international printer company.

Legal and Administrative Assistant

Ramaj, Palushi, Hajdaraj, Salihu L.L.C.
06.2018 - 12.2019
  • Drafting of legal documents (contracts, lawsuits, agreements) analysis, and research on current regulations and laws in civil and commercial matters.
  • Preparing and sending emails, letters, and other communications on behalf of the legal team.
  • Assisting in preparing evidence, and other materials for court pleadings
  • Diligent and confidential follow-up of cases

Education

Internal Certification Ongoing - CIC Essentials

UBS University

CFC Commercial Apprenticeship -

Ecole Professionnelle De Commerce De Nyon

Bachelor - Law

Kolegji Iliria

Highschool

Berkenboom Humaniora

Skills

  • Analytic and problem solving skills
  • Administrative expertise
  • Legal proceedings
  • Effective communication skills
  • Strong adaptability and collaboration
  • Internal UBS and CS tools, MS office
  • Willingness to learn

Additional Information

Availability: to be agreed

Languages

Albanian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Dutch
Upper intermediate (B2)
German
Upper intermediate (B2)

Timeline

CIC Onboarding specialist

UBS Switzerland AG - Taskforce Manual Onboarding (Corporate & Institutional Clients)
10.2024 - Actuel

Commercial Employee Apprentice

Branch "Public administraton"
08.2021 - 08.2024

Remote Client Advisor

Teleperformance
12.2019 - 09.2020

Legal and Administrative Assistant

Ramaj, Palushi, Hajdaraj, Salihu L.L.C.
06.2018 - 12.2019

Bachelor - Law

Kolegji Iliria

Highschool

Berkenboom Humaniora

Internal Certification Ongoing - CIC Essentials

UBS University

CFC Commercial Apprenticeship -

Ecole Professionnelle De Commerce De Nyon

Profesionnal references

to be provided upon request

Gresa Berisha