GRZEGORZ Kluczyński
Brzegi
Summary
Experienced professional motivated to achieve continuous improvement by applying knowledge and experience to ensure continuity, business development and innovation. A hard-working expert passionately involved in new challenging projects that can transform usual thinking and working processes within the company.
Overview
12
12
years of professional experience
Work History
Lotus Notes Administrator and Access Management Specialist
Computer Science Corporation Ltd. Czech Republic
Technical Support Representative
Computer Science Corporation Ltd. Czech Republic
- IT Helpdesk for Zurich Insurance Group
Technical Support Representative
IBM IDC Ireland
- IT Helpdesk for Zurich Insurance Group
Founder and Owner
Language School ”Skill”
- Teaching English to various age groups ranging from 4 to 65 at different levels of language competency
- Devising and conducting language courses for banks and medium-sized businesses.
Business Analyst
Cisco
- Current
- Main Accomplishments: key member of a business intelligence project driven by EMEAR Strategy and Planning organization (BI platform driven by business team for business job roles), creation and maintenance of a vast backend infrastructure with utmost attention to its reliability and availability (pioneer project within organization)
- Support reporting & business intelligence needs of all departments providing managers with high quality information that is critical to the success of the business
- Work with business units to gather data sources that are relevant for business, integrate them and maintain in Tableau platform and Composite
- Providing required (bookings related) reports from Business Objects
- Cisco Information Server aka Composite Software, SAP Hana – ETL tasks
- PostgreSQL, Oracle, Vertica, MySQL – Administration and ETL tasks
- Ex-POInt BI (now incorporated into Centro) platform process and knowledge documentation to facilitate and improve usage of the business intelligence platform
- Liaising with IT departments to handle multiple issues related to used applications (Citrix XenApp, Tableau, Composite [Cisco Information Server], Alteryx, SAP Hana)
- Participation in cross-functional projects.
Business Analyst level 2
Cisco Poland
01.2022 - 01.2023
- Anaplan Model Builder for World-Wide Sales Planning Application
- Translating Business requirements into application features and functionalities.
Business Analyst
Cisco Poland
01.2018 - 01.2022
Business Analyst
Astrafox SP z o.o
01.2017 - 01.2018
Business Analyst
Sales and Marketing Global
01.2015 - 01.2017
Business Analyst
Sellbytel Group
01.2014 - 01.2015
Technology Consultant II
Hewlett-Packard S.R.O. Czech Republic
01.2012 - 05.2013
- Providing HP Sales employees and HP partners with technical information and counselling in the area of HP Enterprise Solutions hardware and software products
- Creation of SLA, productivity and incident/request scope reports against particular areas and countries in the EMEA theatre.
Technology Consultant II
Manpower Group sro.
10.2011 - 09.2012
Education
Bachelor of Arts in TEFL -
Silesia University
12.2007
Skills
- Tableau Desktop – intermediate - Site Admin, ad hoc workbook issues troubleshooting Cisco Information Server (Composite Software) – confident user and Project Admin Good knowledge of Business Objects, Citrix, MS Access, intermediate SQL skills, Oracle, POstgreSQL, MySQL, HP Vertica DBs and Tidal Enterprise Scheduler
- Communicative, easy-going, fast and effective learner, adaptable, team-player
- Committed to quality of analysis – Creative thinking, analytical writing and critical thinking abilities
- Ability to draw inference and suggest solutions based on independently drawn conclusions
- Proven track record in operating in highly complex matrix environments
- Attributed by forensic approach to research and problem solving
- Ability to work effectively with individuals at all levels of an organization
- Capability to engage with lots of different people and form relationships quickly
- Able to contribute to a team-oriented environment
- Excellent relationship building skills
- Ability to work under pressure and to short deadlines
- Knowledge of Tableau , Cisco Information Server aka TDV ,Alteryx, Anaplan, SQL, PostgreSQL
- Application Configuration
- Technical Troubleshooting
Professional Development
- Comarch, Oracle SQL, 2015-07-01
- Interworks UK, Advanced Track for Tableau, 2014-09-01
- Hewlett-Packard S.R.O., HP-ASE Server Solutions Architect V8, 2013-04-01
- Hewlett-Packard S.R.O., HP Technical Certified II - Enterprise Solutions, 2012-04-01
- Cambridge University, Certificate of Proficiency in English, 1996-01-01
Timeline
Business Analyst level 2
Cisco Poland
01.2022 - 01.2023
Business Analyst
Cisco Poland
01.2018 - 01.2022
Business Analyst
Astrafox SP z o.o
01.2017 - 01.2018
Business Analyst
Sales and Marketing Global
01.2015 - 01.2017
Business Analyst
Sellbytel Group
01.2014 - 01.2015
Technology Consultant II
Hewlett-Packard S.R.O. Czech Republic
01.2012 - 05.2013
Technology Consultant II
Manpower Group sro.
10.2011 - 09.2012
Lotus Notes Administrator and Access Management Specialist
Computer Science Corporation Ltd. Czech Republic
Technical Support Representative
Computer Science Corporation Ltd. Czech Republic
Technical Support Representative
IBM IDC Ireland
Founder and Owner
Language School ”Skill”
Business Analyst
Cisco
- Current
Bachelor of Arts in TEFL -
Silesia University
Similar Profiles
Connie HallConnie Hall
Service Delivery Coordinator at Computer Science Corporation, CSCService Delivery Coordinator at Computer Science Corporation, CSC
Sarah RiversSarah Rivers
Electronic Technician at Computer Science CorporationElectronic Technician at Computer Science Corporation
Klára KralikováKlára Kraliková
Invoicing Specialist at Forests of the Czech RepublicInvoicing Specialist at Forests of the Czech Republic