Service-oriented professional with 3 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.
Overview
9
9
years of professional experience
Work History
Cabin Crew Member
Etihad Airways
08.2022 - Current
Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Supervisor
Cafe Brera
05.2021 - 07.2022
Ran Barista training workshops, educating customers on brewing, roasting and cupping techniques.
Provided vibrant, professional bar services, preparing drinks efficiently with enthusiasm for optimised guest experiences.
Dealt with customer complaints calmly and professionally, proactively seeking positive outcomes.
Correspondent
The British Tourist Authority of Korea
10.2021 - 12.2021
Utilised understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
Reported and penned front-page breaking news stories and provided real time updates online.
Covered local events and politics of interest to readers.
Assistant Director
KBS (Korean Broadcasting System)
08.2016 - 08.2018
Coordinate a range of technical and administrative activities, including the file ingestion process
Assist the main producer to have a solid understanding of filed shoots, such as prepping and maintaining production shoot lists