Summary
Overview
Work History
Education
Skills
Timeline
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GUNHEE LEE

Capital House, 1412, Abu Dhabi,AZ

Summary

Service-oriented professional with 3 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.

Overview

9
9
years of professional experience

Work History

Cabin Crew Member

Etihad Airways
08.2022 - Current
  • Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
  • Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
  • Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Supervisor

Cafe Brera
05.2021 - 07.2022
  • Ran Barista training workshops, educating customers on brewing, roasting and cupping techniques.
  • Provided vibrant, professional bar services, preparing drinks efficiently with enthusiasm for optimised guest experiences.
  • Dealt with customer complaints calmly and professionally, proactively seeking positive outcomes.

Correspondent

The British Tourist Authority of Korea
10.2021 - 12.2021
  • Utilised understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
  • Reported and penned front-page breaking news stories and provided real time updates online.
  • Covered local events and politics of interest to readers.

Assistant Director

KBS (Korean Broadcasting System)
08.2016 - 08.2018
  • Coordinate a range of technical and administrative activities, including the file ingestion process
  • Assist the main producer to have a solid understanding of filed shoots, such as prepping and maintaining production shoot lists

Education

C1 (Advanced) Level -

The English Language Centre
2019

Bachelor of Arts - Film and Theatre

Honam University
2018

Skills

  • English : Fluent / Korean : Native
  • Subject Matter Expertise (SME)
  • Customer rapport
  • Reliable and professional
  • Safety awareness
  • Customer assistance
  • Communication skill
  • Organised
  • Time management
  • Team player

Timeline

Cabin Crew Member

Etihad Airways
08.2022 - Current

Correspondent

The British Tourist Authority of Korea
10.2021 - 12.2021

Supervisor

Cafe Brera
05.2021 - 07.2022

Assistant Director

KBS (Korean Broadcasting System)
08.2016 - 08.2018

C1 (Advanced) Level -

The English Language Centre

Bachelor of Arts - Film and Theatre

Honam University
GUNHEE LEE