GUNHEE LEE
Capital House, 1412, Abu Dhabi,AZ
Summary
Service-oriented professional with 3 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations.
Overview
9
9
years of professional experience
Work History
Cabin Crew Member
Etihad Airways
08.2022 - Current
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
- Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Supervisor
Cafe Brera
05.2021 - 07.2022
- Ran Barista training workshops, educating customers on brewing, roasting and cupping techniques.
- Provided vibrant, professional bar services, preparing drinks efficiently with enthusiasm for optimised guest experiences.
- Dealt with customer complaints calmly and professionally, proactively seeking positive outcomes.
Correspondent
The British Tourist Authority of Korea
10.2021 - 12.2021
- Utilised understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
- Reported and penned front-page breaking news stories and provided real time updates online.
- Covered local events and politics of interest to readers.
Assistant Director
KBS (Korean Broadcasting System)
08.2016 - 08.2018
- Coordinate a range of technical and administrative activities, including the file ingestion process
- Assist the main producer to have a solid understanding of filed shoots, such as prepping and maintaining production shoot lists
Education
C1 (Advanced) Level -
The English Language Centre
2019
Bachelor of Arts - Film and Theatre
Honam University
2018
Skills
- English : Fluent / Korean : Native
- Subject Matter Expertise (SME)
- Customer rapport
- Reliable and professional
- Safety awareness
- Customer assistance
- Communication skill
- Organised
- Time management
- Team player
Timeline
Cabin Crew Member
Etihad Airways
08.2022 - Current
Correspondent
The British Tourist Authority of Korea
10.2021 - 12.2021
Supervisor
Cafe Brera
05.2021 - 07.2022
Assistant Director
KBS (Korean Broadcasting System)
08.2016 - 08.2018
C1 (Advanced) Level -
The English Language Centre
Bachelor of Arts - Film and Theatre
Honam University