HELEN FRANCIS
Park City
Summary
Executive Assistant with over a decade of experience supporting C-suite executives and founders in dynamic, high-growth environments. Trusted right hand to CEOs, with a proven ability to anticipate needs, prioritize conflicting demands, and drive operational efficiency. Expert in managing complex calendars, investor communications, executive off-sites, and internal workflows. Recognized for high emotional intelligence, proactive problem-solving, and impeccable discretion.
Overview
18
18
years of professional experience
Work History
Executive Assistant to CEO
Invisible Technologies
01.2025 - Current
- Manage a complex, high-volume executive calendar; prioritize meetings and maintain seamless internal and external stakeholder coordination.
- Plan global travel using Navan, ensuring real-time updates and compliance.
- Lead a distributed EA team, supporting CEO’s effectiveness and bandwidth.
- Support investor and board relations through material preparation, meeting logistics, and follow-ups.
- Leverage Slack, Notion, and AI tools to optimize workflow, communication, and CEO productivity.
Chief of Staff to CEO & CTO
Rasa Legal
03.2022 - 12.2024
- Managed calendars, communications, and executive priorities for founders in a fast-paced, mission-driven startup.
- Orchestrated company-wide strategic initiatives, internal messaging, and external communications with stakeholders.
- Designed and executed multi-partner PR events and internal culture initiatives.
- Handled sensitive information with confidentiality and care; developed people ops systems including onboarding and policy rollout.
Senior Executive Assistant to CEO North America
Jack Wolfskin International
09.2018 - 11.2021
- Provided comprehensive executive support: calendar, communications, travel, budget management, and external relations.
- Organized cross-border travel and leadership meetings using Ramp and Navan.
- Produced board-ready briefing decks and investor-facing materials for strategic alignment and fundraising.
Executive Assistant to CEO, CTO & CMO
Backcountry.com
Park City
02.2016 - 05.2018
- Supported multiple C-suite leaders with scheduling, team communication, travel planning, and operations oversight.
- Coordinated product launches, cross-departmental meetings, and executive cadence.
- Identified and resolved workflow inefficiencies to increase leadership bandwidth and reduce administrative friction.
Executive Assistant to SVP Sales & CMO
Rackspace UK
London
04.2013 - 01.2016
- Managed executive operations in a fast-moving global sales environment; coordinated cross-EMEA events and team syncs.
- Handled high-profile travel and internal communications across UK and international offices.
- Delivered polished board and leadership presentations under aggressive timelines.
Parliamentary Office Manager and Executive Assistant
United Kingdom Parliament
London
09.2007 - 03.2013
- Oversaw calendar, travel, and event logistics for a senior Member of Parliament.
- Managed high-stakes international diplomacy events and public engagements with top-tier discretion.
- Maintained Top Secret security clearance and ensured strict compliance during international government visits.
Education
MSc (Honors) - Dietetics
American College of Health Science
BA (Honors) - European Politics
University of East Anglia
Skills
- Executive Calendar & Inbox Management
- Investor, Board & Stakeholder Coordination
- Travel & Event Planning (Domestic & International)
- High EQ & Confidential Communication
- Cross-functional Team Alignment
- G-Suite, Slack, Notion, Zoom, Navan, Ramp
Accomplishments
- Masters Degree educated (4.0 GPA)
- Over 10 years of experience supporting executives in high-growth and startup environments
- Expertise in streamlining operations and enhancing executive focus
Languages
French, Intermediate
Timeline
Executive Assistant to CEO
Invisible Technologies
01.2025 - Current
Chief of Staff to CEO & CTO
Rasa Legal
03.2022 - 12.2024
Senior Executive Assistant to CEO North America
Jack Wolfskin International
09.2018 - 11.2021
Executive Assistant to CEO, CTO & CMO
Backcountry.com
02.2016 - 05.2018
Executive Assistant to SVP Sales & CMO
Rackspace UK
04.2013 - 01.2016
Parliamentary Office Manager and Executive Assistant
United Kingdom Parliament
09.2007 - 03.2013
MSc (Honors) - Dietetics
American College of Health Science
BA (Honors) - European Politics
University of East Anglia
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