HEMRAJ BANSAL
PAE
Chandigarh
Summary
Dynamic professional with a proven track record at PhonePe Private Limited, excelling in lead generation and merchant management. Adept at enhancing customer engagement and fostering collaborative teamwork, I leverage strong computer application skills to drive results and optimize portfolio performance. Committed to achieving targets and delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Language
Work History
PAE
PHONEPE PRIVATE LIMITED
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
HVO
One97 Communications Ltd
08.2023 - 09.2024
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
Business Development Officer
BHARATPE
12.2020 - 08.2023
- Optimized sales processes for greater efficiency, reducing the time required to close deals.
- Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
Internet Sales Consultant
Justdial.com
11.2019 - 11.2020
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Analyzed website analytics data to identify areas for improvement in user experience, resulting in increased lead generation from online sources.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
Education
MBA - MARKETING AND HUMANRESOURCES
ICL GROUP OF COLLEGE
AMBALA 04.2001 -
Skills
Positive interpersonal skills
Collaborative teamwork
Proficient in computer applications
Customer engagement
Timeline
PAE
PHONEPE PRIVATE LIMITED
10.2024 - Current
HVO
One97 Communications Ltd
08.2023 - 09.2024
Business Development Officer
BHARATPE
12.2020 - 08.2023
Internet Sales Consultant
Justdial.com
11.2019 - 11.2020
MBA - MARKETING AND HUMANRESOURCES
ICL GROUP OF COLLEGE
04.2001 -
Languages
Hindi