HIMANSHU WATTS
Chandigarh
Summary
13+ years of experience as IT Specialist with extensive experience of administration, consulting and Implementation of Baseline and Different core services in VMware Infrastructure and Windows Platform.
At present,working on multiple projects in Windows Platform and responsible for the SME role based on project demand requirements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. System Administrator
Fidelity Information Services India Private Limited
06.2018 - Current
- Administration of Banking Servers on VMware Solutions.
- Lead and worked on various projects (Infra migration In-place OS upgrade of Win2k8 server to 2012/2016, Active Directory upgrade 2008R2 to 2016, Legacy infra decommission)
- ESX Hosts and Virtual Machine migrations between Development, Integration, and Production environments and across Data centers
- Implemented and managed SCCM for device management, ensuring the security and compliance of IT systems
- Utilized Intune for software deployment, patch management, and inventory management through Flexera
- Administration, support and configuration of MS Office O365 for Dev Teams.
- Managing Support Server 200+ VMware servers 2016 2019 with VSphere 7 ESXi, Exagrid Veeam, SRM.vROPS.
- Providing L3 support on Infrastructure hosted on Microsoft Azure and Active Directory, Windows server 2k8, 2012 & 2016 environment.
- Performed advanced troubleshooting on a day-to-day basis, including debugging issues related to networks, security, Active Directory, databases, and applications.
- Troubleshoot various Office 365 issues including connectivity.
- Collaborate with business teams, Engineering, DBA, & solution partners to assess requirements and implement the infrastructure requirements.
- Experience in administering, managing & maintaining Windows Servers environment in Private and Public clouds.
- Assisting development team in resolving technical issues and avail Infrastructure to them as per application requirement.
- Vulnerability remediation for windows & VMware products.
- Define Standards and Processes for Windows infra,Virtualized infra, Technical documentation creation.
- Scanning of the systems using Qualys, Vulnerability management and remediation.
- Microsoft Azure IaaS Monitoring and Management.
Technical Services Professional
IBM INDIA PVT LTD.
04.2016 - 05.2018
- Provide technical diagnosis, troubleshooting information, workarounds and root cause analysis on core Windows Operating Systems & VMWare ESX/ESXi
- Implement, Maintain, Monitor and troubleshoot VMware vSphere Infrastructure
- Providing RIM(Remote Infrastructure Management) support of different clients of Nordic Region
- RCA Creation for outages and P1 Tickets, On-calls managements
- Troubleshooting ESXi related issues like Server hung, vMotion, ESXi crashes with PSOD, Cluster Down, storage, network & VMs Down
- Reproduce issues at VMware labs to understand the transient failures to expedite the resolution
- Handling day to day GPO, replication, DFS related issues in very complex environment of the client
- Administration of 20 Active Directory domains on 2003, 2008 and 2012 platform
- Decommission of legacy AD domains and File server management through DFSR
- Performing advanced problem analysis on Windows Clients and isolating problems of a complex level in Core Windows OS
- Execution of AD changes through ITIL change management process
- Usage of VMware Powershell CLI for daily or weekly health checkup and other tasks
- Worked on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups.
Sr. System Engineer ( Wintel)
EVRY India Pvt LTD.
09.2012 - 03.2016
- Providing L2/L3 support on Active Directory and Windows Server 2003, 2008 and 2012 to the various clients in US
- Ensuring maximum client satisfaction by providing timely resolution to their queries/issues
- Responsible for support of core operating system i.e 2008 R2 2012 and their components as well as collaborate on Microsoft Enterprise Applications issues i.e
- MS Failover Clustering, SQL, IIS, SBS server’s etc
- Onsite implementation, troubleshooting and documentation
- Managing escalations of Vendors for any major issue (Severity 1 & 2) or any downtime
- Supporting the team members in escalated issues and in various projects
- Microsoft OS System Performance that includes server hangs lockups and slowness issues, performance issues, system resource issues
- Deployment of new domain controller, Windows server, File server, FTP server and Print server
- Administration of DHCP and DNS servers
- Deployed LabTech and AVG RMM tools for various clients environment
- Administration of Symantec end point protection manager.
Desktop Support Engineer
Bebo Technologies Pvt Ltd
02.2011 - 09.2012
- Managing Users accounts & Security Group, Providing access on various Shared Folders & Network Printers, OU movement by using admin pack
- Solve user’s day-to-day problems regarding to network, hardware, data backups and security
- Installing & Configuring VPN Hard Token / VPN Client (Cisco/Nortel) and new software
- Configuration and troubleshooting of Microsoft Outlook 2003, 2007 and 2k10
- Configuring & Installing Local & Network Printers, Symantec Antivirus
- Installation of client OS Windows XP and Win 7 and troubleshooting OS related issues
- Admin rights-Creation, Deletion and Modification of users groups and computers
- Manage inventory of all Desktop & Servers and managing database of defective & good parts
- Troubleshooting LAN problems
- Installation and troubleshooting of Network Printers.
FMS Engineer
Trimax Infrastructure Pvt Ltd.
06.2008 - 01.2011
- Managing Users accounts & Security Group, Providing access on various Shared Folders & Network Printers, OU movement by using admin pack
- Solve user’s day-to-day problems regarding to network, hardware, data backups and security
- Installing & Configuring VPN Hard Token / VPN Client (Cisco/Nortel) and new software
- Configuration and troubleshooting of Microsoft Outlook 2003, 2007 and 2k10
- Configuring & Installing Local & Network Printers, Symantec Antivirus
- Installation of client OS Windows XP and Win 7 and troubleshooting OS related issues
- Admin rights-Creation, Deletion and Modification of users groups and computers
- Manage inventory of all Desktop & Servers and managing database of defective & good parts
- Troubleshooting LAN problems
- Installation and troubleshooting of Network Printers.
Education
Bachelor of Science - Information Technology
IASE(Deemed To Be University)
Rajasthan11.2011
Skills
- Windows Server administrator, Active Directory, Designing and troubleshooting
- OS Hardening, Patching, Setup, Migration and Installation
- VMware: ESXi, vCenter67, VEEAMEXAGRID,SRM vROPS,Log Insight
- Hardware level of HP, IBM, DELL &Blade Severs
- Windows Server 2008, 2012 and 2016, 2019 Microsoft Active Directory, Office 365, Azure Cloud, DNS and DHCP,SCCM
- Azure Cloud,
- Understanding of Docker & Kubernetes,Jenkins
- WSUS, SCCM, PowerShell script
- Process oriented, Creative & Analytical solution for problems
- Experience in VMware PowerCli and PowerShell
- Understanding of Linux
- Proficient in ITIL Process
Additional Information
Visited onsite on work visa 1.5Yrs for doing server infrastructure task. Worked on following things:-
Cluster binary upgrade for stability. Upgrading all clusters to latest DLL and cluster binary..
Cluster and File Migration.
Completed a task of Latest Firmware upgradation of 400 servers of Brand HP.
Handled Cluster Maintenance and Problem/ Root Cause Analysis for critical issues
VMTool and Hardware up gradation of around 500 Servers on ESX 5
Worked on reactive issues which generally come into servers on daily basis
Languages
English
Upper intermediate (B2)
Norwegian
Beginner (A1)
Personal Information
- Passport Number: N4607029
- Date of Birth: 02-10-1986
Certification
Microsoft Certified Professional
MS Azure certified (AZ900 & AZ 104 Microsoft Azure Administrator)
VCP-DCV-2022-ID (VMW-03034135M-02978196) 423578458
Awards
- Got an Overall rating of 5 Q1 2024 and Promotion to Senior System Administrator L3 Rewarded IBM Blue Point as a best performer in 2017 Q2
- Above and Beyond award Q4 2019 Got an Overall rating of 5 Q2 2020
- 2018 Received Multiple Kudos award 2017
- Received about 8 awards for KPI’s (Maximum cases closed, Best performance, Maximum positive client surveys etc..) 2015 – 2016
- Got an Overall rating of 5 Q2 2022-24
Timeline
Sr. System Administrator
Fidelity Information Services India Private Limited
06.2018 - Current
Technical Services Professional
IBM INDIA PVT LTD.
04.2016 - 05.2018
Sr. System Engineer ( Wintel)
EVRY India Pvt LTD.
09.2012 - 03.2016
Desktop Support Engineer
Bebo Technologies Pvt Ltd
02.2011 - 09.2012
FMS Engineer
Trimax Infrastructure Pvt Ltd.
06.2008 - 01.2011
Bachelor of Science - Information Technology
IASE(Deemed To Be University)
Microsoft Certified Professional
MS Azure certified (AZ900 & AZ 104 Microsoft Azure Administrator)
VCP-DCV-2022-ID (VMW-03034135M-02978196) 423578458
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