Iago Pazos Villanueva

• Managed daily transaction reconciliation and accounting responsibilities.
• Coordinated team efforts to achieve set objectives.
• Prepared daily reports and resolved issues in both administrative and customer-facing roles.
• Adapted quickly and flexibly to a dynamic and unpredictable work environment.
• Implemented rigorous productivity controls, effectively managing high pressure situations while maintaining a balance between speed and quality.
• Oversaw and ensured product integrity throughout the packaging process, consistently meeting established quality standards

At Altia, I was part of a great team focused on identifying, discovering, and supporting tech talent.

I managed IT projects at both national and international levels. In the international sphere, I worked with both private clients and European agencies.

A summary of the profiles I've worked with includes:

-Front-end and back-end developers

-Professionals in cybersecurity

-QA management, QA testing-System Administration (both cloud services and on-premise)

-IT support (L1, L2, L3)

-Business analysts-Business intelligence specialists

-UI/UX designers

-Network Engineers

-Data Scientists/Data Engineers

In my role as a Sales Associate at Decathlon, I was responsible for delivering exceptional customer service while contributing to the store's overall success. My key responsibilities included:

• Customer Engagement and Sales.
• Team Collaboration
• Inventory Management
• Visual Merchandising
• Sales Reporting and Analysis
• Operational Efficiency

• Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
• Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
• Drafted and documented employee handbook and company policies to reduce compliance risks.
• Coordinated employee placements and administrative details.
• Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.