Ilham MOUAK / QMS Specialist
Murist / Fribourg
Summary
Analytical, methodical, persevering, and possessing a strong team spirit. With 12 years of progressive experience in the fields of electronics, aeronautics, railways, medical, defense, and electrical energy. I am adept at creating cohesive teams, managing challenging situations, and achieving objectives within deadlines.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Quality Management System Specialist
CIMO Chemical Site
03.2021 - 04.2023
- Sector: chemistry, electricity production and distribution, and waste treatment
- Participate in defining the quality strategy for the company
- Ensure consistency in quality across all departments
- Support entities in implementing the quality system Map business processes
- Ensure compliance with quality standards
- Manage customer satisfaction campaigns
- Participate in the development of ERP tools
- Conduct internal and external audits
- Manage the development of the IMS platform and its processes
Quality Administrator - Mission
SAFRAN
02.2020 - 03.2020
- Sector: Electronics - Manufacturing of MEMS motion sensors
- Conduct audits of business processes according to ISO 9001 and ISO 14001 standards
- Identify non-conformities and propose improvements
- Review supplier validation records
- Validate and release production batches
Quality Project Engineer
EATON CORPORATION SYSTEM
01.2011 - 04.2017
- Sector: Electronics & Electrical
- Analyze and address internal and external non-conformities
- Ensure the follow-up and evaluation of the effectiveness of actions
- Implement Lean Management techniques
- Facilitate team training sessions to adopt Lean Management tools and support change (PDCA, 8D, FMEA, DMAIC, QRQC, MUDA...)
- Monitor the performance of business processes
- Manage internal audits and supplier audits and track defined action plans
Quality Manager
Centum ADENEO
09.2007 - 08.2010
- Sector: Embedded Systems for Aerospace, Medical, Railway, and Defense
- Define and map manufacturing processes
- Manage the quality department and its teams
- Lead the implementation of ISO 9001 standard
- Train teams on the requirements of EN 9100 standards
- Plan and monitor internal and external audits
- Address malfunctions and develop action plans
- Conduct onboarding sessions to train personnel on the quality system's strategy and tools
- Manage performance indicators and dashboards
Education
MBA - Strategic Project Management
Laval University
Quebec 05.2018 - 05.2022
Bachelor of Science - Automation And Industrial Computing
School of Engineering Sciences
Casablanca 09.2005 - 05.2007
High School Diploma -
Higher School of Technology
Rabat 09.2003 - 05.2005
Skills
- Management of internal and external audits (Lead Auditor)
- Proficiency in tools for problem identification, analysis, and resolution
- Lean Management (FMEA, PDCA, DMAIC, QOQCCP, QRQC, ISHIKAWA, 8D, 5P, Pareto)
- Design and development of ERP tools (SharePoint and BPA)
- Proficiency in ISO Standards (9001/9100/13485/14001/45001/17025)
- Statistical process control Customer satisfaction management
- Project Management
- Electronics & Electrical Engineering
- Automation
- SAP
Languages
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Certification
- TQ4 - QSE Lead Auditore- ARIAQ SA (Suisse)
- Six Sigma - University of Sherbrooke (Canada)
Affiliations
- MR. Alain Baudat
- QHSE Director
- Mail: alain.baudat@cimo.ch
Hobbies
- Culinary Arts
- Equestrianism
- Travel
Timeline
Quality Management System Specialist
CIMO Chemical Site
03.2021 - 04.2023
Quality Administrator - Mission
SAFRAN
02.2020 - 03.2020
MBA - Strategic Project Management
Laval University
05.2018 - 05.2022
Quality Project Engineer
EATON CORPORATION SYSTEM
01.2011 - 04.2017
Quality Manager
Centum ADENEO
09.2007 - 08.2010
Bachelor of Science - Automation And Industrial Computing
School of Engineering Sciences
09.2005 - 05.2007
High School Diploma -
Higher School of Technology
09.2003 - 05.2005
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