Imad Eddine KHALDOUN
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Waiter
Restaurant SAY CHEZ
04.2023 - 09.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Restaurant Extra Blatt
11.2022 - 02.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Kitchen Worker and Waiter
Hotel Four Season
12.2020 - 10.2021
- Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workspace organization.
- Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
- Supported overall restaurant operations through effective communication with front-of-house staff during peak service hours.
Education
Qualification Certificate - Catering Agent
Institut Spécialisé Industriel Marrakech
Marrakech11.2021
Skills
- High-Volume Dining
- Order Management
- Guest Relations Management
- Food Inspection
- Service Prioritization
- Sales Techniques
- Menu Memorization
- Cash Handling
Languages
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Affiliations
- Running
Timeline
Waiter
Restaurant SAY CHEZ
04.2023 - 09.2023
Waiter
Restaurant Extra Blatt
11.2022 - 02.2023
Kitchen Worker and Waiter
Hotel Four Season
12.2020 - 10.2021
Qualification Certificate - Catering Agent
Institut Spécialisé Industriel Marrakech
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