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Iuliia Morkovina
Senior Project Manager
Meilen
Summary
Certified in Project Management and ITIL, I thrive in integrating diverse elements – such as the team, stakeholders, project constraints, and processes – to orchestrate seamless project execution. Passionate about project and program management, I love bringing ideas to life and observing a project evolve from start to finish. Proficient in multiple languages, I facilitate effective communication in multicultural settings. With a Master's degree in business management, I am dedicated to continuous self-development to stay at the forefront of industry trends. My profound interest lies in the intersection of psychology, technology, decision-making, and marketing, which I explore through extensive reading.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
6
6
Languages
Work History
Senior Project Manager Business Applications
Sonova Group
3 2024 - Current
- Evaluate third-party software as part of RFP process
- Manage budgets up to $1 million while effectively controlling costs through diligent financial oversight
- Lead IT/Business Transformation Projects & Releases within the CIT Application Landscape
- Handle project resource staffing, capacity planning, and conflict resolution
- Contribute to project program reporting and improvements to project and validation methodology
- Provide reports to governing bodies such as Steering Committee, GPO board, Program Management
- Handle escalation management on project issues, CRs, Incidents, or Service Requests
- Manage external staff augmentation and third-party contracts necessary for project
- Aid in project-related staff development, coaching, and facilitating strong project team collaboration.
Project Manager Business Systems
Sonova Group
10.2022 - 03.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Monitored project performance to identify areas of improvement and make adjustments
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Supported business with project methodology
- Project and CR resource staffing and capacity planning
- Escalation Management on CRs, Incidents or Service Requests.
Project Manager Business Systems
Sonova Group
10.2021 - 10.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Monitored project performance to identify areas of improvement and make adjustments
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Supported business with project methodology
- Project and CR resource staffing and capacity planning
- Escalation Management on CRs, Incidents or Service Requests.
Business Systems Consultant - SD/CS, CR Team Lead
Sonova Group
08.2018 - 10.2021
- Facilitated & performed detailed requirements engineering
- Performed analysis, functional design, specification, testing and documentation of end-to-end integration solutions
- Prepared test data and pretested new functionality (Unit Test and Function Test within IT) and performed Integration test and user acceptance test with business key users
- Trained key users and relevant SAP CC peers on ERP processes
- Maintained strong communication channels between all parties involved in projects, fostering collaboration towards shared goals
- Handover knowhow, documentation, and solution to support team
- Planed CR Releases, scheduled, and budgeted them, completed project plan document in foundation
- Aid project relevant Staff development/Coaching/facilitate strong project team collaboration.
SAP SD/GTS Consultant
Bosch Polska
06.2017 - 07.2018
- SAP SD consultant within Bosch Mobility division with focus on foreign trade (GTS system)
- 3rd level support
- Performed detailed analysis of complex business process requirements; identified, interpreted, validated and documented customer requirements
- Implemented and tested new features/processes in development
- Roll-out projects.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
SAP SD Consultant, Release Manager
Kemira
11.2015 - 05.2017
- 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes
- Performed analysis, functional design, specification, testing and documentation of end-to-end integration solutions
- Planned release sprints and overall release lifecycle
- Managed risks that may affect release scope
- Communicated all key project plans, commitments, and changes including requirements.
SAP SD Key User, Customer Service Operator
L'Oréal
08.2012 - 10.2015
- Handled all requests concerning deliveries, conditions of sale and returns
- Monitored the process of selecting and shipping of orders
- 1st level support
- Wrote documentation for members of team and trained new employees in regards to sales processes
- Participated in definition, testing, training, implementation, and support of business solutions
- Developed, monitored and improved sales system according to business and system procedures.
Education
Master's degree - Business Management
Kyiv National Economics University
Kyiv, Ukraine 01.2012 - 04.2013
Bachelor's degree - Business Management, Teacher of Economics
Kyiv National Economics University
Kyiv, Ukraine 01.2008 - 04.2012
Skills
Business Insights
Agile Methodology
Negotiation
Risk Management
Project Planning
Stakeholder Management
Scope Management
SAP
Interests
Reading
Self-exploration
Certification
Project Management Professional (PMP)
Timeline
Project Management Professional (PMP)
05-2024
Microsoft Certified: Azure Fundamentals
12-2023
Project Manager Business Systems
Sonova Group
10.2022 - 03.2024
AgilePM Practitioner
12-2021
Project Manager Business Systems
Sonova Group
10.2021 - 10.2022
Successful People Management and Team Leadership
02-2021
Business Systems Consultant - SD/CS, CR Team Lead
Sonova Group
08.2018 - 10.2021
SAP SD/GTS Consultant
Bosch Polska
06.2017 - 07.2018
ITIL® Release, Control & Validation
03-2017
SAP SD Consultant, Release Manager
Kemira
11.2015 - 05.2017
SAP SD Key User, Customer Service Operator
L'Oréal
08.2012 - 10.2015
Master's degree - Business Management
Kyiv National Economics University
01.2012 - 04.2013
Bachelor's degree - Business Management, Teacher of Economics
Kyiv National Economics University
01.2008 - 04.2012
Senior Project Manager Business Applications
Sonova Group
3 2024 - Current
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