Ivan Rodriguez Campos
SALON DIRECTOR | BUSINESS DEVELOPMENT EXECUTIVE
Geneva
Profil professionnel
Seasoned luxury retail executive with 20+ years of international experience in high jewelry, fine watchmaking, and prestige retail across Europe, Switzerland, and the Middle East. Recognized for driving consistent business growth, cultivating VIP clientele, and delivering high-impact commercial and operational strategies. Combines business acumen with a passion for innovation, finance, and emerging technologies.
Vue d'ensemble
29
29
years of professional experience
4
4
years of post-secondary education
Expérience
Boutique Director
Breguet
Geneva
01.2022 - 07.2025
- Managed sales and operational budgets in alignment with annual targets; implemented tailored retail action plans to drive performance, efficiency, and profitability
- Identified and capitalized on new business opportunities, expanding the client portfolio through innovative strategies aligned with luxury market trends
- Recruited, developed, and evaluated boutique staff, fostering a high-performance culture focused on accountability, growth, and commercial results
- Streamlined boutique operations across logistics, inventory, and service delivery to ensure seamless coordination between front- and back-of-house teams
- Delivered weekly KPI reports, sales forecasts, and strategic insights to senior management; ensured full compliance with legal, operational, and security protocols
- Designed and executed boutique events and high-ROI client activations; introduced a forward-thinking business model to align the boutique with evolving market demands and client expectation
Salon Manager
Harry Winston
Geneva
01.2019 - 01.2022
- Managed sales and operational budgets in line with targets set by the Global VP; implemented action plans and led monthly reviews to drive performance and cost control
- Developed commercial strategies to grow revenue, expand client portfolios, and strengthen the brand's presence in the Swiss luxury market
- Led all boutique operations, ensuring excellence in client service, merchandising, logistics, and team performance
Sales Executive
Harry Winston
Geneva
01.2013 - 01.2019
- Maintained and expanded long-term relationships with high-value clients by aligning product recommendations with personal tastes, lifestyles, and purchasing milestones
- Identified and developed new business opportunities, building a loyal VIP client base and consistently ranking among top performers in annual sales
- Played a key role in launching the first Harry Winston Salon in Switzerland (Geneva, 2013), supporting setup, operational readiness, and representing the brand at high-profile events
- Delivered tailored presentations across Harry Winston Salons and built strategic partnerships with private banks, family offices, and UHNW clients to elevate exclusivity
- Led onboarding and training of new team members, with a focus on luxury product expertise and elevated sales techniques aligned with Maison standards
- Oversaw daily salon operations, including merchandise presentation, inventory management, and vault coordination, ensuring a flawless retail experience
- Collaborated with HQ teams in New York and Geneva to align sales and stock planning with forecasting and budgetary objectives
- Delivered exceptional after-sales service through proactive client communication, efficient issue resolution, and consistent reporting to senior management
Sales Expert
Louis Vuitton
Geneva
01.2012 - 01.2013
- Presented curated collections of fine jewelry and haute horlogerie, providing expert product knowledge and personalized consultations tailored to each client's individual style and expectations
- Proactively developed new client relationships through targeted outreach initiatives, resulting in a steadily growing and loyal customer base
- Supported the strategic growth of the Watches & Jewelry division by contributing to store expansion initiatives, ensuring operational readiness, and consistently delivering an elevated client experience aligned with brand values
Supervisor
Louis Vuitton
London
01.2007 - 01.2012
- Promoted to PCR Coordinator, entrusted with leading business development initiatives for high jewelry and timepieces in the Dublin market, with a focus on strategic client engagement and revenue growth
- Played a key role in the launch of Louis Vuitton's largest Maison (2009), contributing to cross-functional operational planning, boutique readiness, and client-centric activation strategies
- Delivered highly personalized consultations to UHNW clients, ensuring an elevated experience aligned with the Maison's luxury standards and service excellence framework
- Cultivated long-term relationships with ultra-high-net-worth network, enhancing client retention and loyalty while contributing to sustained sales performance
- Mentored and developed junior sales talent, providing in-depth training in advanced clienteling techniques, product storytelling, and category-specific selling strategies, resulting in improved team capability and elevated client satisfaction
High Jewelry Expert
Louis Vuitton
Paris
01.2006 - 01.2007
- Contributed to the successful launch of the Maison's first concept store, focusing on brand storytelling, immersive client experience, and innovative retail marketing initiatives
- Delivered bespoke consultations to high-end clientele, ensuring an exceptional level of service aligned with the standards of high jewelry and fine watchmaking
- Built and maintained long-term relationships with high-net-worth clients, reinforcing brand loyalty and driving consistent repeat business
- Trained and mentored junior team members through structured coaching in luxury sales techniques, product knowledge, and maison heritage, ensuring consistency in service standards and client experience excellence
Watches and Jewelry Responsible
Louis Vuitton
Barcelona
01.2002 - 01.2006
- Oversaw merchandising and visual standards for the Watches & Jewelry (W&J) category, ensuring alignment with brand guidelines
- Participated in international showroom visits and Baselworld fairs to support product selection, market alignment, and sales strategy refinement
- Conducted and animated daily morning briefings, introducing new arrivals and ensuring team alignment on product focus and client experience
- Played a key role in onboarding new team members within the W&J department, providing category-specific knowledge and brand orientation
- Developed and implemented action plans to boost category sales, while managing after-sales service processes to ensure client satisfaction and retention
- Maintained close collaboration with watch and jewelry workshops in Geneva and Paris, gaining direct insights from product specialists and artisans to deepen technical knowledge and elevate client experience.
- Actively contributed to multiple store openings in strategic locations including Madrid, Lisbon, Bilbao, Marbella, Casablanca, Marrakesh, Nuremberg, Munich, Paris, Istanbul (6-month assignment at the Nişantaşı boutique)
Sales Associate
Furest Barcelona
Barcelona
01.1997 - 01.2002
- Supported the development and presentation of new men's ready-to-wear collections, ensuring alignment with seasonal trends and brand identity
- Delivered personalized service to existing clientele while actively engaging new clients, contributing to customer base expansion and increased foot traffic
- Analyzed daily sales performance and applied data-driven insights to support achievement of individual and global sales targets
- Continuously improved product knowledge and selling techniques through hands-on experience and self-directed learning
- Maintained a high standard of visual presentation and client experience, contributing to overall store performance and brand reputation
Formation
Diploma - International Trade
U.B Universitat de Barcelona
01.1997 - 01.2000
Pre-university Course - Businnes
I.B Serra de Marina
01.1995 - 01.1996
Compétences
- Strategic Business Mindset
- Client-Centric Sales Leadership
- Project Commitment & Loyalty
- CRM & Clienteling Systems
- Tech-Savvy & Multiplatform Proficiency
- Results-Oriented Execution
- Cross-Functional Collaboration
Informations complémentaires
- Scuba Diving – PADI Deep Diver,
- Water & Mountain Sports – Active in swimming
- Team Sports
- Travel & Culture
- Music & Arts
Personnalisé
- Color Diamond Essentials, GIA (Gemological Institute of America), 2018
- Colored Stones, GIA, 2016
- Business Development Strategies, GIA, 2010
- Management Training Program, C. Martino Formations, 2022
Langues
Spanish
Catalan
English
French
Italian
Chronologie
Boutique Director
Breguet
01.2022 - 07.2025
Salon Manager
Harry Winston
01.2019 - 01.2022
Sales Executive
Harry Winston
01.2013 - 01.2019
Sales Expert
Louis Vuitton
01.2012 - 01.2013
Supervisor
Louis Vuitton
01.2007 - 01.2012
High Jewelry Expert
Louis Vuitton
01.2006 - 01.2007
Watches and Jewelry Responsible
Louis Vuitton
01.2002 - 01.2006
Sales Associate
Furest Barcelona
01.1997 - 01.2002
Diploma - International Trade
U.B Universitat de Barcelona
01.1997 - 01.2000
Pre-university Course - Businnes
I.B Serra de Marina
01.1995 - 01.1996
Profils similaires
Marilyn AckermannMarilyn Ackermann
Personal Assitant to CEO à BreguetPersonal Assitant to CEO à Breguet
Frederic MichaudFrederic Michaud
Information System & Security Manager à Montres Breguet SA (Swatch Group)Information System & Security Manager à Montres Breguet SA (Swatch Group)
Christine BerquandChristine Berquand
Opératrice et Coordinatrice Décalque Cadran à Montres Breguet SAOpératrice et Coordinatrice Décalque Cadran à Montres Breguet SA
Isobel SclaterIsobel Sclater
SENIOR PROGRAMME ASSISTANT to Director à Gavi, The Vaccine AllianceSENIOR PROGRAMME ASSISTANT to Director à Gavi, The Vaccine Alliance
Hailey CraineHailey Craine
Teacher's Assistant à Geneva High School and Geneva Board OfficeTeacher's Assistant à Geneva High School and Geneva Board Office