James Page
Director Digital Workplace Services
Summary
Highly collaborative and business focused technology strategist with a passion for high customer satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
Director Digital Workspace Services Conferencing Platforms
Novartis AG
06.2022 - Current
- Lead and accountable for web & video conferencing, streaming & broadcasting solutions, meeting spaces technology and virtual event platforms
- End-to-end product ownership responsibility across services.
Service Operations Manager Conferencing Services
Novartis AG
04.2019 - 07.2022
- Responsible for global conferencing technology platform services.
Service Operations Expert Videoconferencing
Novartis AG
07.2013 - 04.2019
- Responsible for videoconferencing Service Management for region Europe and Middle East.
Operations Manager Videoconferencing
Kilchenmann AG
04.2010 - 06.2013
- Responsible for videoconferencing Service Operations on behalf of enterprise customers.
Field Engineer Videoconferencing
Kilchenmann AG
01.2009 - 01.2010
- Field engineer for videoconferencing service operations for Basel Campus.
Regional Operations Manager
tilllate AG
01.2006 - 01.2009
- Responsible for operations, sales, business development, and project management for Northwest region.
Education
Schule für Gestaltung SFG-Basel
01.2005 - 04.2006
Business Administration And Management
Business And Economy School - WMS Basel
Basel 01.2001 - 04.2005
Skills
Digital Workplace Technology
Business Strategy
Virtual & Hybrid Event Technology
IT Service Management
Product Management
Business Development
Stakeholder Management
English (Native)
German (Native)
Certification
ITIL Service Offerings and Agreements (ITIL-SOA)
Volunteer Experience
- Co-Founder and Business Development: Haenowitz & Page GmbH - Specialty Coffee Roastery and direct trade importers, Founder and board member, Business development domain responsibility, www.haenowitzpage.ch - Success exit and M&A lead to integrate company in a larger entity
- President Cooperative, Wohnbaugenossenschaft 'point commun', Conception and delivery of a modern multistory clay brick living house in Basel. Leading the cooperative operationally., www.pointcommunbasel.ch
Websites
Timeline
Director Digital Workspace Services Conferencing Platforms
Novartis AG
06.2022 - Current
Service Operations Manager Conferencing Services
Novartis AG
04.2019 - 07.2022
Service Operations Expert Videoconferencing
Novartis AG
07.2013 - 04.2019
Operations Manager Videoconferencing
Kilchenmann AG
04.2010 - 06.2013
Field Engineer Videoconferencing
Kilchenmann AG
01.2009 - 01.2010
Regional Operations Manager
tilllate AG
01.2006 - 01.2009
Schule für Gestaltung SFG-Basel
01.2005 - 04.2006
Business Administration And Management
Business And Economy School - WMS Basel
01.2001 - 04.2005