Jasmine Benakli

– Welcomed and guided clients, providing responsive and professional support throughout their interactions with the company.

– Processed and coordinated customer orders, ensuring accuracy and timely follow-up at each stage of the supply chain.

– Managed simultaneous requests and client inquiries during high-activity periods, maintaining service quality under pressure.

– Collaborated with internal teams to ensure smooth order fulfilment and consistent client satisfaction.

– Contributed to a positive client experience through attentive communication and a solution-oriented approach.

– Provided direct administrative and organisational support to the Vice President of Research & Development.

– Assisted in the coordination of internal processes and day-to-day operations within the R&D department.

– Gained exposure to the pharmaceutical industry's research and innovation environment, developing an understanding of corporate structures and professional standards.

– Handled confidential information with discretion and professionalism.

– Welcomed and advised customers directly, providing product descriptions, recommendations and answers to their queries.

– Prepared and assembled customer orders with accuracy and care, ensuring satisfaction at the point of sale.

– Maintained a clean and hygienic work environment by regularly sanitising surfaces and equipment.

– Restocked refrigerated displays and product shelves to ensure consistent product availability throughout the day.

– Managed high customer volumes during peak hours, demonstrating composure and efficiency under pressure.