Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Software
Timeline
Generic
Jayalakshmi Selvakumar

Jayalakshmi Selvakumar

Allschwil

Summary

Business Information Technology graduate with strong skills in business analysis, requirements engineering, and process optimization. Proficient in R ,SQL, Power BI, Python, and Excel, with hands-on experience in Agile methodologies and project tracking via Jira. Multilingual communicator fluent in German, English, Tamil, and Sinhalese, facilitating effective collaboration in diverse teams. Seeking roles in data analysis, business analysis, project management, and process optimization.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Intern Business Analytics- Spare Parts Department

SKAN AG
Allschwil
11.2024 - Current

Conducted data analysis using Excel, Python, and R to facilitate informed decisions.

Gathered requirements to improve efficiency within spare parts team.

Utilized Excel and Power BI for actionable insights from data analysis.

Created Jira project management requirements for automated documentation and task tracking.

Optimized workflows to eliminate operational bottlenecks and enhance productivity.

Documented concepts to enhance statistical data collection and analysis.

Intern - Track Construction Machine Planning

SBB
Bern
09.2023 - 08.2024

Conducted analysis of project requirements for RFID integration in track construction machinery.
Documented concepts to improve statistical data collection and analysis.
Developed an AI-supported invoicing process to enhance financial efficiency.
Performed analysis and research, recommending solutions for automating invoicing processes in railway maintenance.

Service Staff

Elvetino AG
Basel
09.2019 - 12.2022
  • - Provided customer service on board trains, ensuring hospitality standards.

Service Staff

Senevita Erlenmat
Basel
06.2019 - 09.2019
  • Delivered customer service in restaurant management

Intern

Sant Is Training AG
Basel
01.2019 - 04.2019
  • Executed administrative tasks with high efficiency.
  • learning platform as an administrative assistant.

Restaurant Manager & Co-owner

Tennis center Sissach
Basel
04.2011 - 03.2014
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed strategies for improved operational efficiency and customer satisfaction.

Service Staff

Seniorenzentrum Schönthal, Frenkendorf
Basel
04.2011 - 03.2014
  • Provided exceptional customer service within restaurant management

Care Assistant

Home Care, Basel
Basel
05.2011 - 05.2012
  • Coordinated care with physicians and other healthcare professionals.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.

Patient Care Assistant

Lukas Klinik, Arlesheim
Basel
04.2007 - 12.2007
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Assistant News Editor

EAP Networks Pvt Ltd, Colombo
Colombo
02.2002 - 07.2004
  • Translated and processed news content for timely publication.
  • Reviewed news stories for accuracy, clarity, and adherence to journalistic standards.
  • Consulted with management and editorial teams on story placement and development.
  • Collaborated with editorial staff to brainstorm new angles and enhance existing topics.

Customer Care Officer

Unilink International (Pvt) Ltd
Colombo
10.2000 - 01.2002

Managed orders and exports to ensure timely delivery.

Handled logistics and client communication to streamline operations.

Education

Bachelor of Science - Business Information Technology

FHNW University of Applied Sciences And Arts North
Basel
09-2024

High School Diploma -

St Clares Collage
Colombo,Sri Lanka
09-2000

GED -

ST Clares Collage
Colombo, Sri Lanka
03-1997

Skills

  • Data analysis and visualization
  • Project management and Agile methodologies
  • Microsoft Excel expertise
  • Python and R programming
  • Customer service excellence
  • Business analysis techniques
  • Management
  • Yoga instruction certification
  • Statistics
  • Machine learning
  • Time series analysis
  • Jupiter notebook
  • Process optimization
  • Chatbots creation
  • AI

Certification

  • SRK Nursing Assistant (2009)
  • Yoga Teacher Training – RYT 200h
  • GEIGER Cybersecurity Defender Certification
  • Agile Project Management Certification
  • Swiss Restaurant License (2011)
  • Dance Diploma (1987–2000)

Languages

Tamil
First Language
English
Proficient (C2)
C2
German
Advanced (C1)
C1
Sinhala
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Accomplishments

  • MRS Universe Sri Lanka 2023

Software

Python

Java Basics

Jupitor Note book

SQL

Timeline

Intern Business Analytics- Spare Parts Department

SKAN AG
11.2024 - Current

Intern - Track Construction Machine Planning

SBB
09.2023 - 08.2024

Service Staff

Elvetino AG
09.2019 - 12.2022

Service Staff

Senevita Erlenmat
06.2019 - 09.2019

Intern

Sant Is Training AG
01.2019 - 04.2019

Care Assistant

Home Care, Basel
05.2011 - 05.2012

Restaurant Manager & Co-owner

Tennis center Sissach
04.2011 - 03.2014

Service Staff

Seniorenzentrum Schönthal, Frenkendorf
04.2011 - 03.2014

Patient Care Assistant

Lukas Klinik, Arlesheim
04.2007 - 12.2007

Assistant News Editor

EAP Networks Pvt Ltd, Colombo
02.2002 - 07.2004

Customer Care Officer

Unilink International (Pvt) Ltd
10.2000 - 01.2002

Bachelor of Science - Business Information Technology

FHNW University of Applied Sciences And Arts North

High School Diploma -

St Clares Collage

GED -

ST Clares Collage
Jayalakshmi Selvakumar