JENNIFER STÄUBER
Baar
Summary
To provide and uphold exceptional service, whilst ensuring both clients and team members are satisfied. To strengthen and harness my skills and qualifications in service by working with a professional and motivated team.
Enthusiastic, capable and diligent professional, fluent in English and German, who demonstrates confident communication skills.
A citizen of the world with over 12 years’ experience working with international sales and marketing teams in various departments, including; Catering, Event Management, Public Relations, Visual Merchandising, Packaging and Pricing.
Recipient of ten Excellence Awards achieved working at Kaizo for outstanding work delivered on behalf of clients, such as South African Tourism. Qualified at Masters Level in Marketing Communications.
Overview
24
24
years of professional experience
Work History
Restaurateur / Catering Manager
Jen’s Kitchen
Zug, Switzerland
03.2018 - Current
- Designed, executed and implemented all aspects of Jen’s Kitchen branding elements.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Established Jen’s Kitchen as a favorite gathering place within Zug's international community.
- Created an attractive social media platform and website.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
Marketing Coordinator – Media and Merchandising
Crabtree & Evelyn
Melbourne, Australia
03.2010 - 02.2011
- Planned, developed and communicated monthly window display manuals.
- Creation of in-store promotions, schematics and table displays.
- Support of new stores openings, events and promotional projects.
- Sourced complementary third party products and materials to complement in-store merchandise.
- Regular contact and communication with journalists to guarantee the press were up to date with all new product launches.
- Regular visits to Crabtree & Evelyn stores nation-wide to assure that in-store guidelines were met.
- Executed new product launches targeted at press to maximize media attention in leading national publications.
- Conducted market research to identify industry trends.
- Answered general marketing department inquiries by email, phone and mail.
International Operational Marketing Coordinator
La Prairie International
Zürich, Switzerland
06.2005 - 03.2008
- Responsible for ensuring the timely launch of new products for our International markets, including the US creative development team, research and production team in Germany.
- Successfully implemented promotional activities to increase sales in La Prairie products and services.
- Organized and prepared monthly Project Meetings.
- Assisted in the facilitation of marketing meetings, including sourcing promotional tools and decorating venues.
- Forecasted new product sales and worked closely with the purchasing team to ensure on-time delivery and availability for all new products.
- Prepared financial reports for the Vice-President.
- Packaging development, including quality control, cost analysis and issuing of artwork briefs.
- Coordinated, checked and approved the translations of leaflets in various languages.
- Creation, development and execution of new Gift Sets, including photographer briefings.
- Cost of goods calculations for new products and kits.
- Tracking monthly expenditures and ensuring budgets were met and not exceeded.
Account Manager
Kaizo Communications Agency
London, U.K.
09.2000 - 05.2003
- Implemented regional marketing campaigns for South African Tourism in trade magazines.
- Crafted winning campaign statements on behalf of South African Tourism.
- Wrote press releases and case studies for clients and Kaizo as an agency.
- Financial management of accounts to ensure that they remained profitable and sales targets were met on time.
- Analyzed market research in order to provide focus for PR campaigns and new business ventures.
- Professional development of team members through training, support and management.
Education
Master of Arts - Marketing Communications
Westminster University
London, UK12.2000
Bachelor of Business - Major in Marketing
Swinburne University
Melbourne, Australia12.1998
Victorian Certificate of Education -
Korowa Anglican Girls School
12.1993
Skills
- Excellent customer service skills, with attention to detail
- Flexible and enthusiastic working style
- Strong organizational skills
- Efficient and adaptable individual
- Ability to work well under pressure to meet tight deadlines
- Highly motivated individual with strong interpersonal skills
- Ability to work independently, as well as within a team environment
- Accomplished event planner
Personal Information
- Date of Birth: 03/20/76
- Nationality: Australian / Swiss
- Marital Status: Married
References
- Alexandra Streit, Food and Beverage Manager, Jen’s Kitchen
alexandrastreit@gmx.ch, +41 79 718 8537
Hobbies and Interests
- Cooking
- Sailing
- Skiing
- Travelling
Professional Development
- Adobe Photoshop, Software Editing Program, 2010
- Delivering Value to Clients (Kaizo), 2002
- Presentation Skills (Kaizo), 2001
- Certificate of Direct Marketing (University of Westminster), 2000
- Time Management (Time Power) 2000
Languages
English
Bilingual or Proficient (C2)
German
Advanced (C1)
Italian
Elementary (A2)
Finnish
Elementary (A2)
Timeline
Restaurateur / Catering Manager
Jen’s Kitchen
03.2018 - Current
Marketing Coordinator – Media and Merchandising
Crabtree & Evelyn
03.2010 - 02.2011
International Operational Marketing Coordinator
La Prairie International
06.2005 - 03.2008
Account Manager
Kaizo Communications Agency
09.2000 - 05.2003
Bachelor of Business - Major in Marketing
Swinburne University
Victorian Certificate of Education -
Korowa Anglican Girls School
Master of Arts - Marketing Communications
Westminster University