João Pedro Mateus Cerqueira

As a Customer Service Representative is required from us to assist and handle international high-class passengers and crews thoughts the various stages of their arrival and departure.

• -Proactive offering and sales of additional services to our customers;
• -Duty Officer ( Shift Leader )
• Preparation of flight relevant documents for crews;
• Booking of airport slots with the online system OCS.
• Assists flight crews and customers with arrangements for hotels, ground transportation, catering, customs and other services as per individual requests;
• Interaction with owners, passengers and crews of private aircrafts;

• Private Photo Bookings
• Events
• Street photography

• Overseeing the operation and maintenance of the facility, checking and adjusting the correct water quality standards

• Call-Center insurance and guaranty extension seller

• Selling and assembly of medical equipment in private homes

• Responsible for the design of the gifts, notebooks, etc