Jorge Gomez
Reinach
Summary
A resourceful system administrator consistently responds to a wide range of technical challenges with a focused and creative approach. Highly effective at problem solving and decision-making. six years of progressive IT experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior System Administrator
Estee Lauder Companies
01.2021 - Current
- Enhanced network performance by optimizing system configurations and implementing regular updates.
- Streamlined IT processes for increased efficiency through automation of routine tasks.
- Reduced downtime with proactive system monitoring and timely issue resolution.
- Collaborated with cross-functional teams to design and deploy customized IT solutions, meeting specific organizational needs.
- Developed comprehensive documentation for IT systems and procedures, enabling efficient knowledge transfer among team members.
- Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
- Reduced downtime for users by proactively monitoring and troubleshooting system issues.
Freelancer System Engineer
HCL Technologies, Smart Tech And Others
01.2020 - 11.2022
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Optimized project efficiency by creating and implementing effective task management strategies.
- Increased revenue through successful marketing campaigns for various clients.
- Strengthened client relationships with consistent communication and timely project updates.
IT-Supporter/Rollouter
Avacone AG
01.2018 - 12.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Palacio De Computacion
La Habana, Cuba01.2010
High School Diploma -
Palacio De Computacion
La Habana, Cuba01.2010
Skills
- TCP/IP networking, DNS, DHCP, VPN, and RDP
- Windows Server administrator
- Active directory,Azure AD, Group Policies, Microsoft Office 365, Microsoft Azure, and VMware
- Microsoft INTUNE and Co-Management
- Ability to work with deadlines and complete tasks on time Taking proactive ownership and working with a sense of urgency
- Incident Management through IT Service management (ServiceNow/Cherwell)
- MFP Printers (Cannon, HP, Triumph Adler, Zebra,Quick Label from Astro Nova )
- Meeting room connectivity
- Hand scanners, RF scanners, and picking voice devices from Honeywell
- Technical Support
- Web Aplications
- Citrix
- Windows Servers
- Managing the hardware stock levels and deployment (IMACD)
- Specifications Understanding
- System Upgrades
- Program Installations
- Problem Solving
- Incident Management
- Server Hardware Maintenance
- User Support
- Technical Specifications
- System Updates
- Hardware Knowledge
- Troubleshooting
- Scripting Languages
- Technical Troubleshooting
- Cloud Computing
- Hardware Installation
- System Testing
- Vendor Relationship Management
- Software Management
- Team Collaboration
- Cloud Management
- Parts Inventory Management
- Cisco Router and Switch Security
- PC Diagnostics
- Self Motivation
- IP Addressing and Subnetting
- End Point Configurations
- User Training
- SOP Writing
- VPN Configurations
- Experience in qualification A and B equipment’s, following all the processes to have the full documentation approved by QA
Certification
- CompTIA A+ Networking
- Network troubleshooting
- System Engineer Specialty
Tools Software
- Active Directory
- LM7 Logistic Management & Automation
- ISE (Cisco Identity Engine)
- Azure AD
- Microsoft Office 365
- Windows 10/11 Enterprise
- SOTI Console (MDM)
- Zebra Tools to manage Printers and Mobiles Computers (ZDownload – Zebra Brigdenet)
- Open Scape 4000 (Dect Phones)
- Intune - Autopilot
- SCCM
Languages
Deutsch
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Italian
Advanced (C1)
English
Advanced (C1)
Frech
Beginner (A1)
Further Formations
- 03/2016, 03/2017, Italienisch Zertifikat C.L.I, Escuela Dante Alighieri, Havanna
- 06/2017, 07/2017, Intensiv-Deutschkurs A1, Klubschule, BaseL
- 09/2017, 11/2017, Intensiv-Deutschkurs, Telc A2, K5 Kurszentrum, Basel
- 01/2010, 06/2010, Curso IT, Palacio de Computacion, Havanna
- 09/1998, 08/2009, Escuela Primaria, Secundaria y Superior, Havanna
Activities
- 01/15/21, Present, Senior System Administrator, Estee Lauder Companies, HCL
- 01/2018, 12/2019, IT-Supporter/Rollouter, Avacone AG, Allschwil
- 07/2017, 12/2017, Kinderbetreuung, Familie Streit, Gipf-Oberfrick
Timeline
Senior System Administrator
Estee Lauder Companies
01.2021 - Current
Freelancer System Engineer
HCL Technologies, Smart Tech And Others
01.2020 - 11.2022
IT-Supporter/Rollouter
Avacone AG
01.2018 - 12.2019
High School Diploma -
Palacio De Computacion
High School Diploma -
Palacio De Computacion
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