Excel
Josefina Saieg Zahr
Hospitality Management
Bluche,VS
Summary
Looking for Job in Events Available to start from March 2025.
Performance-oriented Sales Leader offering exceptional record of achievement over 11-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
2024
2024
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
E-Commerce Manager
Modista
5 2020 - 11.2023
- Created the e-Commerce area
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- As a team, we reach 20% of sales in one year
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
Travel Executive
Turismo Zahr
01.2018 - 04.2020
- Responsible for the travel plans of Chile's most renowned and hi profile people
- Negotiated with vendors to secure the best deals on accommodations, transportation, and activities for clients.
- Maintained detailed records of client interactions in CRM systems to optimize future communications efforts and enhance loyalty-building initiatives.
Director and Treasurer
Sirian-Palestinian Home For Girls
03.2018 - 04.2019
- I was responsible for the girls home finances and operations
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Corporative Event Coordinator
Hotel Manquehue Santiago
03.2014 - 12.2017
- I was in charge of 9 event rooms of different sizes with a team of 50, including 3 supervisors
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Education
MBA - Global Hospitality Management
Les Roches
Bluche, Switzerland 03.2024 - 01.2025
Business Administration - Hospitality Management
Culinary
03.2010 - 12.2014
Skills
Analytical Skills
Client Retention
Organizational Skills
Product Management
Account Management
Goal Setting and Achievement
Effective Communication
Guest Satisfaction
Problem Solving
Team Collaboration
Strategic Planning
Multitasking Abilities
Websites
Extracurricular Activities
Sirian-Palestinian Home For Girls, Director and Treasurer, 03/01/18, 04/01/19, Responsible for the girls home finances and operations.
References
Available under request
Software
Opera
Shopify
Timeline
MBA - Global Hospitality Management
Les Roches
03.2024 - 01.2025
Director and Treasurer
Sirian-Palestinian Home For Girls
03.2018 - 04.2019
Travel Executive
Turismo Zahr
01.2018 - 04.2020
Corporative Event Coordinator
Hotel Manquehue Santiago
03.2014 - 12.2017
Business Administration - Hospitality Management
Culinary
03.2010 - 12.2014
E-Commerce Manager
Modista
5 2020 - 11.2023
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