Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kamaria ALIMCOLO

Kamaria ALIMCOLO

Uitikon

Summary

Passionate about customer service and administrative management, I bring diverse experience across various sectors, including hospitality, sales, and administration. Trilingual in French, English, and German, I have a strong background in customer relations and proven organizational skills. I excel at building rapport with clients and stakeholders, and I am skilled in problem-solving and conflict resolution. My goal is to leverage my skills in a dynamic environment where I can contribute to team success and enhance customer satisfaction.

Overview

10
10
years of professional experience

Work History

Aupair

Switzerland
09.2023 - 06.2024

- Prepare food (breakfast, lunch and dinner)

- Get them ready (change dipear, bath,closhes)

- Play and do some activities (playground, read book, drow, zoo, travel, sky,swimmingpool…)


Aupair

England
02.2022 - 08.2022

- Prepare food (breakfast, lunch and dinner)

- Get them ready (change dipear, bath,closhes)

- Play and do some activities (playground, read book, drow…)

Administrative Senior

Departement of the national police Mayotte
01.2019 - 12.2020

- Answer the calls and emails

- Register immigrants people

Counter agent

Travel agency (Air Austral)
01.2018 - 12.2019

- Sell airplane tickets

- Help and give some customers some informations (tickets price, flight schedule)

- Answer calls / call some customers

- Respond some emails

- Communication and smilling

Hostess

Hospital of Mayotte
01.2017 - 12.2018

- Respond emails

- Answer calls

- Translate conversations beetwen doctors and patients

Kitchen Helper

Restaurant
08.2024 - Current
  • Cleaning and maintenance of kitchen equipment, utensils, and workspaces.
  • Preparation of ingredients (peeling, washing, cutting), garnishes, and sauces.
  • Strict compliance with current hygiene and food safety regulations.
  • Daily cleaning of equipment and maintaining a clean kitchen environment.
  • Setting up equipment, preparing stations, and organizing ingredients before serving.
  • Receipt of goods, control of quantity and quality of products, and storage in cold rooms and reserves.
  • Adaptation to specific customer requests to offer personalized service.

Waitress and hostess

Restaurant « Le Rocher »
01.2015 - 12.2017

- Take customers orders and serve them

- Clean toillets, table and bar

- Answer questions about the menus

- Decorate the tables, prensent the bill and collect

- Smilling and good communication

Education

Hallo Deutschschule

German class
Zurich

Waitress Food Service Training

Professional
Kaweni

English class

ILAC
Toronto

Manager Assistant

University of Mayotte
Kaweni

Customer Service and Relations Training

Lycée Mamoudzou-Nord
Kaweni

Skills

  • Teamwork
  • Rigor
  • Reactivity
  • Concentration
  • Sense of organization
  • Communication skills

Languages

Français
Langue maternelle
Anglais
Bilingue
Allemand
Débutant

Timeline

Kitchen Helper

Restaurant
08.2024 - Current

Aupair

Switzerland
09.2023 - 06.2024

Aupair

England
02.2022 - 08.2022

Administrative Senior

Departement of the national police Mayotte
01.2019 - 12.2020

Counter agent

Travel agency (Air Austral)
01.2018 - 12.2019

Hostess

Hospital of Mayotte
01.2017 - 12.2018

Waitress and hostess

Restaurant « Le Rocher »
01.2015 - 12.2017

Hallo Deutschschule

German class

Waitress Food Service Training

Professional

English class

ILAC

Manager Assistant

University of Mayotte

Customer Service and Relations Training

Lycée Mamoudzou-Nord
Kamaria ALIMCOLO