Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Karen Muthoni Nyaga

Project Officer
Meyrin, Geneva

Summary

Experienced and versatile project officer adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.

Work History

Project Officer

Kenya Revenue Authority
Nairobi
08.2022 - 08.2023

Project Officer - Revenue Collection and Analyses

Key Responsibilities

  • Facilitated revenue growth by creating awareness of the eTIMS project to the consumer and encouraging them to register their businesses
  • Prepared revenue analysis reports on weekly, monthly, quarterly, and annually
  • Participated in the Capacity building of the tax payer through on job training and online training
  • Collaborated with colleagues and stakeholders to achieve the implementation of the project.
  • Kept senior management well-informed by preparing and presenting project status reports
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management
  • Monitored deadlines and milestones to keep team on track with project schedule
  • Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle

Key Achievements

  • Engaged in a collaborative effort with colleagues and stakeholders to ensure the seamless implementation of the project. Through active participation and shared decision-making, we were able to leverage the diverse perspectives and skills of the team, ultimately achieving the desired outcomes of the project.

Digital Sales and Marketing Agent

Entrepreneurship
Nairobi
09.2017 - 03.2022

Digital sale and Marketing Agent

Key Responsibilities

  • Cultivated interpersonal skills by building positive relationships with others.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Distributed advertising and marketing collateral to store locations.
  • Conducted market research to identify customer needs and preferences.
  • Optimized website performance to improve user experience and increase conversion rates.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Devised content strategy to effectively engage target audiences.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Improved website visibility through development and implementation of SEO strategies.
  • Analyzed market trends to identify opportunities for growth and expansion in new markets.
  • Collaborated with the sale platform to better the online the representation of the shop.

Key Achievements

  • I successfully established a loyal customer following by consistently reviewing customer feedback, analyzing sales data, and conducting market research.
  • Through diligent monitoring of customer feedback, I was able to identify areas for improvement and address any issues promptly.

Nutrition Project Officer

Food for the Hungry
Nairobi
12.2015 - 03.2017

Health System Strengthening

Key Responsibilities

  • Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
  • Fostered a culture of continuous learning by conducting training sessions and workshops aimed at capacity building stakeholders skills and knowledge.
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
  • Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
  • Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
  • Monitored progress against established metrics continually adjusting strategies as needed to achieve desired results successfully.
  • Analyzed project performance data to identify areas of improvement.
    Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Gathered and documented supporting materials for meetings and project updates.
  • Facilitated project data consumption by preparing and presenting project status reports.
  • Monitored deadlines and milestones to keep team on track with project schedule.
    Collaborated closely with clients to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives.
  • Developed comprehensive project work plans outlining scope, timeline, budget constraints, and risk mitigation strategies.

Key Achievements

  • I have actively oversaw the execution of various Health System Strengthening projects activities in close collaboration with the relevant stakeholders. By effectively coordinating the capacity building initiatives for these stakeholders, I successfully enhanced their acceptance and ownership of the projects. This, in turn, greatly enhanced the overall sustainability and effectiveness of the initiatives.

Nutrition Project Officer

Food for the Hungry
Nairobi
07.2012 - 03.2015

High Impact Nutrition Intervention

Key responsibilities

  • Spearheaded cost-saving initiatives by identifying inefficiencies in processes and recommending optimal solutions for improvement
  • Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management
  • Drove process improvements by analyzing current workflows identifying areas for optimization implementing best practices consistently
  • Monitored deadlines and milestones to keep team on track with project schedule
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
  • Collaborated closely with stakeholders to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives
  • Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget
  • Enhanced project efficiency by streamlining communication channels and implementing effective collaboration tools
  • Developed and implemented project work plans plans and budgets to ensure successful execution
  • Identified and resolved project issues and mitigated risks, reducing challenges and improving project results
  • Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives

Key Achievements

Through proactive problem-solving, potential obstacles were tackled head-on, resulting in improved project outcomes. This proactive approach not only ensured the smooth execution of the project but also enhanced the overall quality of the deliverables.

Project Assistant

Food for the Hungry, Intervention
Nairobi
09.2011 - 06.2012

High Impact Nutrition Intervention

Key Responsibilities

  • Provided technical support to project stakeholders to help meet project objectives
  • Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
  • Monitored and reported on project risks and proposed solutions
  • Increased stakeholder satisfaction with efficient coordination of project meetings, presentations, and workshops
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Created and updated records and files to maintain document compliance
  • Promoted transparency among stakeholders through regular status updates and highlighting progress against planned objectives .
  • Minimized risks associated with project delivery by identifying potential challenges early on and proposing mitigation strategies accordingly
  • Researched and analyzed data to support project-related decisions
  • Capacity built the health workers on the management of Acute Malnutrition cases

Key Achievements

Mitigated project delivery risks by proactively identifying potential challenges at an early stage and developing appropriate strategies to address them. This proactive approach helped to minimize the impact of unforeseen obstacles on project timelines and budgets

Education

Bachelors of Science - Food, Nutrition and Dietetics

Kenyatta University, Africa Data School
Nairobi, Kenya
09.2007 - 05.2011

Certificate of Higher Education - Project Management Professional

Knowledge Academy
Online/UK
01.2024 - 01.2024

Technical Certificate in Tax Administration - Taxation

Kenya School of Revenue Administration (KESRA)
Nairobi, Kenya
01.2021 - 03.2022

Certificate of Higher Education - Data Science and Machine Learning

Africa data School
Nairobi/Kenya
07.2021 - 03.2022

Skills

Core Skillsundefined

Additional Information

  • Additional

Timeline

Certificate of Higher Education - Project Management Professional

Knowledge Academy
01.2024 - 01.2024

Project Officer

Kenya Revenue Authority
08.2022 - 08.2023

Certificate of Higher Education - Data Science and Machine Learning

Africa data School
07.2021 - 03.2022

Technical Certificate in Tax Administration - Taxation

Kenya School of Revenue Administration (KESRA)
01.2021 - 03.2022

Digital Sales and Marketing Agent

Entrepreneurship
09.2017 - 03.2022

Nutrition Project Officer

Food for the Hungry
12.2015 - 03.2017

Nutrition Project Officer

Food for the Hungry
07.2012 - 03.2015

Project Assistant

Food for the Hungry, Intervention
09.2011 - 06.2012

Bachelors of Science - Food, Nutrition and Dietetics

Kenyatta University, Africa Data School
09.2007 - 05.2011
Karen Muthoni NyagaProject Officer