Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kirisani Güneyli

Kirisani Güneyli

Maegenwil

Summary

Dynamic professional with extensive experience at Christ Uhren Und Schmuck, adept at optimizing performance through KPI analysis and effective staff scheduling. Proven ability to enhance customer satisfaction and streamline operations, while ensuring compliance with company guidelines. Strong leadership and communication skills drive successful promotional campaigns and inventory management.

Overview

8
8
years of professional experience

Work History

Deputy Managing Director

Christ Uhren Und Schmuck
03.2022 - 08.2023
  • Created and maintained staff schedules to ensure smooth operations
  • Tracked and interpreted KPIs to optimize performance and productivity
  • Ensured strict adherence to company guidelines and operational procedures
  • Coordinated appointments and maintained calendars for management workflows
  • Monitored the execution of promotions, ensuring visibility and accuracy
  • Managed inventory orders and coordinated repair services to reduce downtime

Sales Assistant

Christ Uhren Und Schmuck
01.2020 - 03.2022

Processed sales transactions and ensured smooth checkout procedures

Managed inventory and merchandise flow

Provided customer service and product advice

Coordinated repair services and managed service workflows

Handled procurement of supplies and miscellaneous items

Performed cash register operations and daily reconciliations


Christmas Sales Assistant

Christ Uhren Und Schmuck
12.2019 - 01.2020

Store maintance

Handled professional gift wrapping for customers

Refilled product displays



Customer Interaction Specialist

MS Direct
04.2019 - 10.2019
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in training new team members on company policies and customer interaction techniques.
  • Utilized CRM software to track customer interactions and enhance relationship management.
  • Supported promotional campaigns by engaging customers and promoting products through effective communication.

Shop Assistant

Mobilezone Ag
07.2018 - 08.2019
  • Assisted customers with product inquiries
  • Enhancing overall shopping experience.
  • Maintained organized merchandise displays
  • Ensuring accessibility and visual appeal.

Shop Assistant Apprenticeship

Mobilezone Ag
08.2015 - 07.2018
  • Participated in sales activities and contract generation for mobile service plans
  • Maintained accurate inventory and sales performance records
  • Executed in-store merchandising and handled administrative tasks
  • Assisted customers with product inquiries and service-related questions
  • Delivered product information and resolved customer concerns efficiently

Education

International Management

FHNW
Brugg, Switzerland
07-2026

Vocational Baccalaureate -

HKVA
Aarau
07-2021

Apprenticeship

ZentrumBildung
Baden, Switzerland
07-2018

Upper School -

Kleine Kreuzzelg
Mellingen, Switzerland
07-2015

No Degree -

Wolfsmatt
Dietikon
07-2011

No Degree -

Wolfsmatt
Dietikon
07-2009

Skills

    Created and managed employee shift schedules

    Monitored and analyzed key performance indicators (KPIs)

    Ensured compliance with internal policies and company guidelines

    Maintained and coordinated scheduling and appointments

    Oversaw promotional campaigns and in-store marketing initiatives

    Managed ordering processes and repair coordination

Languages

English
Bilingual or Proficient (C2)
French
Elementary (A2)
German
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Deputy Managing Director

Christ Uhren Und Schmuck
03.2022 - 08.2023

Sales Assistant

Christ Uhren Und Schmuck
01.2020 - 03.2022

Christmas Sales Assistant

Christ Uhren Und Schmuck
12.2019 - 01.2020

Customer Interaction Specialist

MS Direct
04.2019 - 10.2019

Shop Assistant

Mobilezone Ag
07.2018 - 08.2019

Shop Assistant Apprenticeship

Mobilezone Ag
08.2015 - 07.2018

International Management

FHNW

Vocational Baccalaureate -

HKVA

Apprenticeship

ZentrumBildung

Upper School -

Kleine Kreuzzelg

No Degree -

Wolfsmatt

No Degree -

Wolfsmatt
Kirisani Güneyli