Kizzy Nitzani

• Unloaded deliveries promptly for immediate storage and fresh produce readiness.
• Communicated with team members to improve daily workflow efficiency.
• Assisted inventory management to minimise food wastage during service.
• Followed health and safety regulations for careful food and equipment handling.
• Prepared ingredients for high-intensity kitchen service and coordinated timing for optimal meal delivery.
• Checked kitchen inventory and identified items needed before meal prep.
• Unloaded fresh supplies and organised stockroom storage for quick access.
• Monitored cooking times and temperatures to keep food within safe ranges.
• Served customers daily while supporting accurate, friendly service.
• Facilitated clear communication and customer service while managing time effectively.

• Maintained hygiene standards by cleaning rooms and refreshing living spaces.
• Created a welcoming atmosphere through regular dusting and vacuuming of rooms.
• Delivered top-notch hospitality services by meeting guest needs during stays.
• Made beds daily to keep bedroom areas neat and tidy.
• Replaced sheets, duvets, and pillowcases daily for spotless presentation.
• Cleaned kitchens, bathrooms, and bedrooms thoroughly to meet service agreements.
• Provided cleaning across 7 rooms daily, meeting required timeframes.

Working within a defined geographical area I was responsible for all aspects of the statutory assessment process in relation to requests, re-assessments, amendments and complex placement decisions within statutory timescales. My role required me to work collaboratively and cooperatively with families, parents/carers of children and young people undergoing statutory assessment. I was expected to specialise in and work with school-aged pupils between the ages of 5 and 14 years as well as young people aged over the age of 16 who have left compulsory schooling.

Main duties and responsibilities:

Work collaboratively and cooperatively with the parents/carers of children and young people undergoing statutory assessment and who have Education Health and Care (EHC) Plans from assessment through to placement. I had to ensure that families are involved with the process and keep them informed about the process that the child or young person is central to any decision made about them.

I conducted the statutory assessment process from initiation to the issue of the Final EHC Plan within the statutory timescales including statutory re-assessments. I wrote EHC Plans using the information gathered as part of the assessment and worked collaboratively with wider professional agencies (e.g.) Speech and Language therapists, paediatricians, Specialist teachers, physiotherapists, occupational therapists and Educational Psychologists) to ensure the outcomes specified in the plan are identified and are delivered and that an appropriate placement is named.

Provided detailed information on placement and provision for individual pupils during decision-making meetings, facilitating informed decisions.

Attended, initiated, and organised meetings to ensure key stakeholder participation in statutory assessment processes, re-assessments, and Annual review meetings.

I had to be able to explain to others, specifically the families and parents/carers of children and young people as well as settings as to how to navigate the Local Offer website and locate relevant information.

Maintained a live database, ensuring accuracy and currency of records, reports, and information for efficient access.

My role involved building and maintaining positive and effective relationships with settings, health providers and other key practitioners such as Social Care colleagues ensuring that the service works effectively in partnership with all key stakeholders and other appropriate service linked to the children and their family’s needs.

My role as a District Assistant required me to proficiently transition between a range of tasks, demonstrating my ability to prioritise and coordinate critical, time-sensitive responsibilities. Throughout daily tasks I gained knowledge of the Statutory Assessment and annual review processes. I built good relationships with schools and a variety of professionals. Furthermore, my role required me to work closely with parents, young people and carers of children that have an EHC plan or are currently undergoing a Statutory Assessment by making sure that they are kept informed about the process, any developments and transitions.

Learning Support Practitioner (PMLD) within Supported Learning Department

Provided one to one support for young adults with moderate learning difficulties (MLD), profound and multiple learning disabilities (PMLD), Global delay (GDD), Down’s syndrome, severe learning difficulties, young people who have been identified with Autistic Spectrum Disorders (ASD) and students that have physical disabilities as well as some that may be non-verbal. The role not only involves providing educational support but also personal care such as; toileting and feeding (including tube feeding).

In addition to this, my duties include: providing support for the teacher, supervising at lunch breaks, general administrative support as well as liaising with both teacher and parents/carers on the student’s daily progress.

Providing support for the teacher and children. My duties included: providing one to one support for children with SEN or other behavioural needs, supervising at lunch breaks and organising playground activities, organising outdoor activities for children during lunch breaks, general administrative support, liaising with both teacher and parents on the child’s daily progress when asked.

Schools I have worked at: Cardwell Primary School, Fossdene Primary School (Reception, Year 1-2, Year 5-6), Rushey Green Primary School (Year 1-2), Linton Mead Primary School)

Special Needs Classroom Support, City of Westminster College

I provide one-to-one support for young people with moderate learning difficulties (MLD), profound and multiple learning difficulties (PMLD), Global development delay (GDD), Down’s syndrome, severe learning difficulties (SLD), young people who have been identified with Autistic Spectrum Disorders (ASD) and students that have physical disabilities as well as some that may be non-verbal. The role not only involves providing educational support but also personal care such as; toileting and feeding.

Provided administrative support. Dealt with transfers, leavers, AVCs and daily post. My duties included: Calculating transfers in and out, drafting routine correspondence, processing new entrants, covering shifts on main call centre phone, logging post in and out, filing.

Administered support to DC & DB team, calculating retirement quotes, processing transfers, drafting correspondence, and managing bank accounts to ensure smooth operations.

Supported DC pensions team by logging received post, running weekly post reports, processing new entrants and monthly leaver reports, handling transfers in and out, allocating monthly contributions, liaising with IFAs, managing yearly renewals, overseeing investments and disinvestments, addressing member queries, and processing scheme invoices.

Assisted Senior Pensions administrator with administrative tasks, including logging post, forwarding information, preparing pension packs for contracts and HR departments, processing new entrants in payroll system, running leavers reports, and verifying details for new entrants, leavers, transfers, and member exits.

Maintaining electronic records for the Highways and Transportation Department for public travel. Liaising with schools, travel companies and parents in order to provide transport services to cater for the public's needs.

Managed personal records, custody records, and crime complaints for court cases, responded to enquiries from police officers, and logged CPU lawyer’s diary.

Liaised with internal and external staff, both operational and civilian, and created spreadsheets to track new and ongoing fraud cases.