Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Konstantin Strauch

Konstantin Strauch

Social Media Specialist
Wattwil,St.Gallen

Summary

I aspire to utilize my diverse professional skills with greater autonomy. Furthermore, I seek the opportunity to apply my acquired knowledge in a new work environment to further develop myself and your company, aswell as gain new experiences. I thrive in a company where I can work within a team that both supports each other and allows room for individual growth. I am seeking a long-term collaboration with a stable company that values innovation.

Overview

7
7
years of professional experience

Work History

Social Media Specialist

Swisscasinos Zürichsee AG
12.2023 - Current
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Optimized company profiles on TikTok, Instagram, and other social networks for increased visibility within industry circles.
  • Tracked competitor activities to identify opportunities for growth within the market space and mitigate potential threats.
  • Grew social following by researching trends, identifying influencers, and engaging with potential partners for promotional activities.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

Customer Support Mitarbeiter

Swisscasinos Zürichsee AG
03.2022 - 11.2023
  • Monitored front areas so that questions could be promptly addressed.
  • Established positive relationships with clients through proactive communication and attentive listening skills.
  • Provided expert guidance for customers navigating complex products or services, leading to greater understanding and satisfaction.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Filialleiter

Finest Barber's Zürich
06.2019 - 05.2021
  • Oversight of employee training programs to ensure high standards of performance.
  • Facilitation of onboarding processes for new staff members, ensuring smooth integration into the team.
  • Diligent management of daily, weekly, and monthly financial records for precise accounting.
  • Proactive acquisition of new partners for promotional activities and collaboration on introducing new products.
  • Strategic decision-making regarding internal operations and external initiatives.
  • Supervision of cash register systems and meticulous financial record-keeping.
  • Enforcement and implementation of rigorous hygiene protocols to maintain cleanliness and safety standards.

Barbier

Finest Barber's Zürich


  • Efficient management of product inventory, including procurement and quality control measures.
  • Provision of comprehensive customer consultations informed by ongoing education on current trends from leading brands.
  • Instruction of multiple courses for partner companies and clients covering various aspects of the barbershop industry.
  • Execution of diverse event performances and provision of professional home services.
  • Adherence to meticulous standards and execution of work with precision and cleanliness.

Praktikum

Akam Coiffeur
08.2017 - 05.2019
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Gained experience in client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Counted and documented opening and closing cash amounts daily.

Education

Bridge Year in Job-Practices

Bridge Year
Baden, Switzerland
01.2017

Secondary School Würenlingen
Wurenlingen, Switzerland
07.2016

Secondary School Stolpen
Stolpen DE
06.2012

Primary School Burkau
Burkau DE
06.2010

École Primaire De Tèche
Tèche FR
02.2007

Skills

Independent Task Management:

  • Demonstrated ability to efficiently handle assigned tasks autonomously, ensuring timely completion and high-quality results

Flexibility and Resilience:

  • Proven adaptability and resilience in dynamic work environments, adept at navigating challenges and adjusting to changing demands

Analytical and Strategic Thinking:

  • Strong capacity for analytical and interconnected thinking, enabling the identification of trends, patterns, and opportunities to optimize content strategies

Solution-Oriented Approach:

  • Effective problem-solving skills with a focus on generating innovative solutions to content-related challenges, fostering engagement and audience satisfaction

Establishment of Online Marketing Agency by Konstantin Strauch - Sole Proprietorship:

  • Founder and operator of an online marketing agency specializing in digital content creation and strategy development

Continuous Education in SEO and Advertising:

  • Actively participated in various courses and events focused on search engine optimization (SEO) and advertising, particularly on social media platforms such as Facebook, Instagram, etc

Customer-Centric Order Process Evaluation:

  • Conducted thorough reviews of the order process from the customer's perspective, implementing targeted pilot projects to enhance user experience and satisfaction

Financial Management and Budgeting:

  • Proficient in financial management, including bookkeeping and ongoing financial analysis using MS Excel, with a focus on budgeting and daily/weekly reconciliations

Languages

Deutsch
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
English
Upper intermediate (B2)

References

Per request

Timeline

Social Media Specialist

Swisscasinos Zürichsee AG
12.2023 - Current

Customer Support Mitarbeiter

Swisscasinos Zürichsee AG
03.2022 - 11.2023

Filialleiter

Finest Barber's Zürich
06.2019 - 05.2021

Praktikum

Akam Coiffeur
08.2017 - 05.2019

Barbier

Finest Barber's Zürich

Bridge Year in Job-Practices

Bridge Year

Secondary School Würenlingen

Secondary School Stolpen

Primary School Burkau

École Primaire De Tèche
Konstantin StrauchSocial Media Specialist