Leoneta Bajrami
Saxon
Summary
Experienced IT Project Manager with a proven track record of delivering complex technology projects on time and within budget. Proficient in Agile, Scrum, and Waterfall methodologies, with expertise in software development, database management, and cloud computing. Skilled in risk management, stakeholder engagement, and optimizing team performance. Committed to driving project success and exceeding client expectations through strategic planning and innovative solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Project Manager
Appbites
09.2023 - Current
- Led agile cross-functional teams of up to 15 developers, UX/UI designers, and QA engineers to deliver high-quality software solutions, which drove a 30% increase in customer satisfaction.
- Developed and implemented project plans, schedules, and budgets, successfully reducing project delivery timelines by 20% and costs by 15%.
- Utilized Agile and Scrum methodologies to manage project workflows, facilitating continuous improvement and team collaboration.
- Established performance KPIs and monitored project metrics to ensure alignment with business goals, achieving a 20% improvement in overall project performance.
- Analyzed and mitigated project risks proactively, reducing project delays by 30% and maintaining a 95% project success rate.
- Facilitated client workshops and training sessions to ensure the smooth adoption of new products and features.
- Managed project budgets, negotiated contracts with vendors, and optimized resource allocation to maximize cost efficiency.
IT Project Manager
OwnDevices
06.2022 - 08.2023
- Utilized Agile and Scrum methodologies to streamline project workflows, improving team efficiency by 35% and reducing development cycle times by 25%.
- Developed detailed project plans with timelines, milestones, and resource allocation, reducing project delivery times by 20%.
- Conducted risk assessments and proactively identified potential obstacles, developing contingency plans to ensure smooth project delivery.
- Coordinated with technical and non-technical stakeholders to gather requirements, define project scope, and create clear, actionable user stories.
- Managed 5+ software development projects annually from inception to completion, ensuring 95% on-time delivery within scope and budget constraints.
- Reduced project timelines by 15% through effective resource management and optimized development processes, accelerating time-to-market for new software products.
Product Manager
Migros Group
04.2021 - 05.2022
- Conducted in-depth market research and competitor analysis to identify product opportunities and optimize existing offerings.
- Developed and implemented pricing and promotional strategies, resulting in a sales uplift of 25% year-over-year.
- Worked closely with stakeholders to define product vision, roadmap, and key performance indicators (KPIs) aligned with overall business goals.
- Established strong relationships with key vendors and partners to negotiate better terms, improving overall product margins.
- Analyzed sales data, customer insights, and market trends to create actionable strategies that led to a 15% increase in market penetration.
- Monitored competitor activities and industry trends to proactively identify risks and opportunities, adjusting product strategies accordingly.
Passenger Handling Service Agent
Limak Kosovo International Airport J.S.C
12.2018 - 03.2021
- Processed and assisted with passenger check-ins, boarding procedures, and baggage handling for 150+ flights weekly, consistently achieving a 98% customer satisfaction rate using customer service software and adherence to airline protocols.
- Managed check-in and boarding processes for up to 500 passengers daily, using airline-specific software systems to ensure timely departures and a seamless customer experience.
- Coordinated the check-in process for over 500 passengers daily, ensuring compliance with airline regulations and improving overall customer satisfaction.
- Coordinated check-in, boarding, and baggage claim processes for over 500 passengers daily, utilizing airline management systems to ensure timely and efficient service while maintaining a high level of customer satisfaction.
Business Client Adviser Intern
ProCredit Bank
03.2017 - 07.2017
- Assisted in preparing and analyzing financial statements for a diverse range of clients, providing actionable insights that enhanced revenue growth.
- Contributed to the development of customized financial strategies for small and medium-sized enterprises, improving client satisfaction through effective use of CRM tools and thorough financial analysis.
Education
Bachelor's - Management And Informatics
University Of Prishtina "Hasan Prishtina"
Prishtine, Kosovo09.2018
Skills
Technical Skills:
Project Management, Software Development Life Cycle (SDLC), Jira, Trello, Asana, Microsoft Project, Confluence, JavaScript, React, Redux, Quality Assurance
Soft Skills:
Leadership, Communication, Problem-Solving, Time-Management, Negotiation, Strategic Thinking, Adaptability, Team Collaboration, Client Management, Analytical Skills, Stakeholder Management, Decision-Making
Languages
Albanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
German
Elementary (A2)
Certification
- Airport Security Management: ENAC - Ecole Nationale de l'Aviation Civile - 2018
- Airport Management Program: Bogazici University - 2018
Timeline
IT Project Manager
Appbites
09.2023 - Current
IT Project Manager
OwnDevices
06.2022 - 08.2023
Product Manager
Migros Group
04.2021 - 05.2022
Passenger Handling Service Agent
Limak Kosovo International Airport J.S.C
12.2018 - 03.2021
Business Client Adviser Intern
ProCredit Bank
03.2017 - 07.2017
Bachelor's - Management And Informatics
University Of Prishtina "Hasan Prishtina"
- Airport Security Management: ENAC - Ecole Nationale de l'Aviation Civile - 2018
- Airport Management Program: Bogazici University - 2018
Similar Profiles
Breanna AdamavichBreanna Adamavich
Clerk at Cary Mine MarketClerk at Cary Mine Market
Maria GalvanMaria Galvan
Receptionist at Alligator DentalReceptionist at Alligator Dental
KADRA ADDERLYKADRA ADDERLY
IT Project Manager at Memorial Healthcare SystemIT Project Manager at Memorial Healthcare System