Summary
Overview
Work History
Education
Skills
Recognition
Training
Certifications Training
Executive Summary - Summary
Languages
Timeline
Generic
LEVI V. STEPHENS

LEVI V. STEPHENS

Lausanne

Summary

28 years of diverse experience at Honeywell (HON) in Engineering, Program and Business Leadership roles with demonstrated ability to deliver results working with functional leadership and business partners in all regions. Current and former direct and matrix leaders as well as peers routinely highlight my ability to execute based on product knowledge, soft skills, and balanced use of Honeywell behaviors. I am currently serving as Senior Director, Customer and Product Support, responsible for leading a team of experienced professionals in management of program, technical and strategic activities for Original Equipment Manufacturers of commercial aircraft. My prior role was A350 Aftermarket Program Director since January 2019, where I led a cross-functional team of 5 Program, Finance, and Supply Chain professionals to drive the growth of a unique business structure with external A350 Network Partners and enable a positive Customer Experience. Key elements of this role include development of new processes integral with Honeywell standard work, providing direction to HON regional sales teams, and aligning effective support for our global Airline and Airbus Business Teams. Results achieved include consistent annual license revenue growth of 30% since 2019, successful repair and asset support capability execution of 75+ unique HON products in parallel with delivering $100M+ value to HON, and routine positive Customer feedback on driving activities to improve key performance indicators. I have also maintained excellent working relationships with Honeywell Customers, including Airbus, Operators and MRO Support Providers as the primary A350 Aftermarket contact. A key prior role was Auxiliary Power Unit Global Business Manager, managing key activities of a large product portfolio towards increasing the portfolio to a $1B+ business with a 7%+ CAGR. Current responsibilities include coordination and partnership with numerous functions to drive and support macro strategies for product growth. Noteworthy accomplishments and skills include: Arizona State University MBA, GPA 3.9 Six Sigma Blackbelt Certification Intermediate proficiency in German language, B1 Level Lead in multiple Customer Conference presentations on HON A350 Aftermarket Trade Secret award regarding reliability-based cost management Several Honeywell awards and incentives tied to execution of specific and future initiatives In my various roles, I’ve developed and enhanced my capabilities as a project/program/product leader with a reputation for execution to drive increased profitability and process improvements. This includes successfully partnering with other functions to drive associated improvements. As such, my performance appraisals have resulted in placement in the upper company performance brackets for most of my career based on demonstrated behaviors and results.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

21
21
years of professional experience

Work History

Sr. Program Manager, A350 Aftermarket

Honeywell International
01.2015 - 12.2018
  • Responsible for leading the execution of key elements of an A350 Aftermarket cooperation with a Tier 1 Channel Partner
  • This includes management of workstreams that cover customer support, materials provisioning for LRUs and piece parts, and coordination of actions to support channel partner capability buildup and production readiness with product support engineers at Honeywell and the Channel Partner
  • Additional elements of the work include coordinating joint discussions on engineering cooperation, warranty processes, material processes and managing other key functional alignment
  • The resulting activity is presented in quarterly executive leadership reviews including metrics regarding capability readiness, material provisioning key performance indicators and completion of key projects

Airlines Global Business Manager, APU

Honeywell International
Tempe
04.2012 - 12.2014
  • Responsible for managing key global and regional strategies and tactics of an $800M+ mechanical subsystems portfolio in support of air transport and regional product line growth, profitability, product performance and customer support
  • This includes working with a global team of customer business and technical sales leaders as well as a variety of functional teams to develop and obtain approval for new and extended business offerings in alignment with business and organizational objectives
  • In addition, responsible for coordinating the annual operating plan and 5-year strategic plan for the product line towards achieving significant revenue growth while expanding operating income for a broad portfolio of APU models across various aircraft platforms and a diverse customer mix
  • Successfully have coordinated supporting activities across 3 regional teams (Americas, EMEAI - European/Middle East/Africa/India, Asia Pacific) including expanded coverage for the EMEAI region for 12+ months
  • Also, continue to manage projects towards reducing cost to serve across various related activities as well as broker unique but organizationally aligned solutions to address customer and product related issues

Manager, Program Engineering – Global Repair & Overhaul Engineering

Honeywell International
Phoenix
01.2009 - 01.2012

APU & Propulsion Workscope Leader – Global Repair & Overhaul Engineering

Honeywell International
Phoenix
01.2006 - 01.2009

Principal MRO Engineer – Mechanical Systems Engineering

Honeywell International
Phoenix
01.2002 - 01.2006

Project Engineer – Commercial APU Projects

Honeywell International
Phoenix
01.2000 - 01.2002

Maintenance Leader – Gearline Center of Excellence

Honeywell International
Phoenix
01.1998 - 01.2000

Education

Master of Business Administration -

Arizona State University - West
Phoenix, AZ
03.2001

Bachelor of Science - Mechanical Engineering, German

Georgia Institute of Technology
Atlanta, GA
06.1992

Skills

  • Working in SAP
  • Microsoft Office Suite
  • Financial Modeling
  • Greensheet Development and Analysis
  • Customer Survey Analysis
  • Salesforce functionality
  • Customer Conference Presentation
  • Project management
  • Customer relationship management
  • Cross-functional collaboration
  • Strategic planning
  • Effective communication
  • Team leadership
  • Performance metrics
  • Cross-functional team leadership
  • Business analysis
  • Corrective action planning
  • Performance reviewing
  • Business development
  • Written communication
  • Profit and loss management

Recognition

  • Performance Plan Award – Incentive for driving favorable performance, 01/2020
  • Trade secret award, 09/2015
  • Team recognition for successful capture of key new business, 10/2013
  • Coordination of Productivity surveys, 12/2011
  • Stock Award – Shares of HON stock for role in building workscope organization, 09/2008
  • Several Bravo Awards – Recognition for coordination of analyst training, organizing workscope conferences and projects, developing workscoping MOS, 2004-2008
  • Engineer of the Month, 01/2007
  • Letter of Appreciation (Lockheed Martin), 01/2004
  • Certificate of Appreciation, Quest for Excellence, 08/2003
  • AAS Outstanding Achievement on MSA Cost, 02/2003
  • Outstanding Support on Airbus Rating, 08/2002
  • Recognition Award, 331-400B Containment, 10/2000

Training

  • Presenter, Honeywell Operators Conferences, Athens, Kuala Lumpur, Haikou, 2018-2019
  • Presenter, A350 Community Conference, Hong Kong, 2018
  • Representative, Boeing TOPICs Conference, Miami, 08/2011
  • Presenter, Honeywell Technical Conference, Phoenix, 2002-2003
  • Presenter, Maintenance Topics, New Orleans, 1999

Certifications Training

  • A350 APU Line Maintenance Training, 01/2015
  • Human Factors Workshop, 11/2013
  • Strategic Marketing Short Course, 04/2013
  • Blackbelt Expert, Certification, 09/2011
  • SAP Power User Training, 01/2008
  • DFSS Certified, 12/2003
  • APU Product Familiarization Training, 01/2001
  • Greenbelt Certified, 04/2000

Executive Summary - Summary

28 years of diverse experience at Honeywell (HON) in Engineering, Program and Business Leadership roles with demonstrated ability to deliver results working with functional leadership and business partners in all regions. Current and former direct and matrix leaders as well as peers routinely highlight my ability to execute based on product knowledge, soft skills, and balanced use of Honeywell behaviors. I am currently serving as Senior Director, Customer and Product Support, responsible for leading a team of experienced professionals in management of program, technical and strategic activities for Original Equipment Manufacturers of commercial aircraft. My prior role was A350 Aftermarket Program Director since 01/2019, where I led a cross-functional team of 5 Program, Finance, and Supply Chain professionals to drive the growth of a unique business structure with external A350 Network Partners and enable a positive Customer Experience. Key elements of this role include development of new processes integral with Honeywell standard work, providing direction to HON regional sales teams, and aligning effective support for our global Airline and Airbus Business Teams. Results achieved include consistent annual license revenue growth of 30% since 2019, successful repair and asset support capability execution of 75+ unique HON products in parallel with delivering $100M+ value to HON, and routine positive Customer feedback on driving activities to improve key performance indicators. I have also maintained excellent working relationships with Honeywell Customers, including Airbus, Operators and MRO Support Providers as the primary A350 Aftermarket contact. A key prior role was Auxiliary Power Unit Global Business Manager, managing key activities of a large product portfolio towards increasing the portfolio to a $1B+ business with a 7%+ CAGR. Current responsibilities include coordination and partnership with numerous functions to drive and support macro strategies for product growth. Noteworthy accomplishments and skills include: Arizona State University MBA, GPA 3.9, Six Sigma Blackbelt Certification, Intermediate proficiency in German language, B1 Level, Lead in multiple Customer Conference presentations on HON A350 Aftermarket, Trade Secret award regarding reliability-based cost management, Several Honeywell awards and incentives tied to execution of specific and future initiatives. In my various roles, I’ve developed and enhanced my capabilities as a project/program/product leader with a reputation for execution to drive increased profitability and process improvements. This includes successfully partnering with other functions to drive associated improvements. As such, my performance appraisals have resulted in placement in the upper company performance brackets for most of my career based on demonstrated behaviors and results.

Languages

English
First Language

Timeline

Sr. Program Manager, A350 Aftermarket

Honeywell International
01.2015 - 12.2018

Airlines Global Business Manager, APU

Honeywell International
04.2012 - 12.2014

Manager, Program Engineering – Global Repair & Overhaul Engineering

Honeywell International
01.2009 - 01.2012

APU & Propulsion Workscope Leader – Global Repair & Overhaul Engineering

Honeywell International
01.2006 - 01.2009

Principal MRO Engineer – Mechanical Systems Engineering

Honeywell International
01.2002 - 01.2006

Project Engineer – Commercial APU Projects

Honeywell International
01.2000 - 01.2002

Maintenance Leader – Gearline Center of Excellence

Honeywell International
01.1998 - 01.2000

Master of Business Administration -

Arizona State University - West

Bachelor of Science - Mechanical Engineering, German

Georgia Institute of Technology
LEVI V. STEPHENS