Luminita Cramoisan
Zug
Summary
Experienced Account Manager adept at driving business growth, building lasting customer relationships, and exceeding sales targets for financial institutions and entrepreneurial ventures. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Event Support
Fructify Network
01.2022 - 02.2023
- Supported the Knowledge HUB on Sustainability with online events management
- Organized events, managed e-mail campaigns, and handled online logistics & administrative tasks.
Entrepreneur
Self-Employed Sales Consultant
01.2019 - 01.2021
- Founded and operated a successful niche business specializing in art, antiques, and jewelry, demonstrating entrepreneurial drive and business acumen.
- Utilized strategic product scouting to curate a unique and high-quality inventory, catering to the specific interests and preferences of discerning clients.
- Implemented effective digital marketing strategies to promote the business and increase brand visibility in the market.
Retail Account Manager
Alpha Bank Romania
Romania
07.2011 - 01.2014
- Secured new business, ensured a seamless onboarding experience, and acted as a key point of contact between clients and internal teams.
Direct Sales Executive
Royal Bank of Scotland (RBS) Romania
Romania
09.2008 - 09.2011
- Promoted RBS Bank products, forged strong client relationships, and provided guidance to colleagues.
Education
Master of Arts (M.A.), Marketing/Marketing Management, General -
United International Business School
ZURICH01.2015
Bachelor's degree, Communication, Journalism, and Related Programs -
University of Bucharest
01.2009
Skills
Sales and Marketing:
- Strategic Planning
- Market Analysis
- Brand Management
- Developing Marketing Strategies
- Digital Marketing
- Presentation Skills
- Negotiation
Project Management and Operations:
- Project Management
- Supply Chain Management
- Change Management
- Budgeting
- Business Intelligence
- E-commerce
Leadership and Communication:
- Client Relationship Management
- Team Leadership
- Customer Service
- Problem Solving
- Time Management
- Adaptability
- Creative Thinking
Software Proficiency:
- Microsoft Office Suite
- Social Media Management
Languages
English Professional working proficiency,
German B1 level
French Limited working proficiency
Romanian Native
Certification
- Developed advanced skills in market analysis, strategic planning, and brand management.
- Completed certifications in budgeting, marketing strategies, business intelligence, supply chain management, change management, project management, e-commerce, and brand management.
Timeline
Event Support
Fructify Network
01.2022 - 02.2023
Entrepreneur
Self-Employed Sales Consultant
01.2019 - 01.2021
Retail Account Manager
Alpha Bank Romania
07.2011 - 01.2014
Direct Sales Executive
Royal Bank of Scotland (RBS) Romania
09.2008 - 09.2011
Master of Arts (M.A.), Marketing/Marketing Management, General -
United International Business School
Bachelor's degree, Communication, Journalism, and Related Programs -
University of Bucharest
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