Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madhura L

Bengaluru

Summary

Dedicated professional with expertise in invoice management, ensuring timely and accurate processing of payments. Experienced in coordinating with internal teams and external vendors, analyzing process trends, and driving improvements to enhance efficiency and reduce invoice discrepancies. Strong attention to detail and organizational skills with a focus on maintaining compliance and accuracy.

Overview

10
10
years of professional experience

Work History

Content Management Analyst

Tangoe India Softek Services
08.2020 - Current
  • Tracked and managed telecom invoices, ensuring timely submission for processing and on-time payments.
  • Balanced daily operational tasks with strategic initiatives to reduce invoice discrepancies and delays.
  • Acted as Single Point of Contact (SPOC) between carriers, clients, invoice processing teams, and Service Excellence for payment coordination.
  • Conducted weekly calls with clients and vendors to understand business objectives, address requirements, and drive process improvements.
  • Ensured invoice availability for processing by resolving receipt issues and maintaining smooth workflow.
  • Maintained and updated account records and Tangoe PO Box details for assigned clients with accuracy.
  • Followed up with cross-functional teams and external stakeholders to obtain overdue telecom invoices and prevent payment delays.
  • Analyzed invoice receipt trends by carrier, scheduled expected dates, standardized formats, and implemented mitigation plans to avoid delays.
  • Resolved client/carrier issues related to invoice loading and account verification in collaboration with Service Delivery teams.
  • Utilized multiple communication channels (email, chat, phone) for invoice acquisition, ensured secure handling of client credentials in SharePoint, and created process documentation.
  • Supported ad-hoc projects for internal teams and customers, driving operational efficiency and compliance.

Assistant Professor of Commerce

Krishna College
06.2016 - 06.2017
  • Research & Academic Writing – Proficiency in conducting scholarly research, publishing in academic journals, and contributing to the advancement of accounting knowledge.

Assistant Professor of Commerce

Jain College
07.2015 - 06.2016
  • Subject Matter Expertise in Accounting & Finance – Strong knowledge of financial accounting, managerial accounting, auditing, and relevant standards (e.g., IFRS, GAAP).
  • Teaching & Curriculum Development – Ability to design engaging lesson plans, deliver lectures, and assess student performance effectively.

Education

Master of Commerce - Accounting And Finance

Central College
Bengaluru, India
06-2014

Skills

    Invoice Processing & Accounts Payable Expertise
    Stakeholder Communication & Coordination
    Analytical & Problem-Solving Skills
    Time Management & Multitasking
    Attention to Detail & Data Accuracy
    Process Improvement & Documentation

Languages

English
Upper intermediate (B2)
Hindi
Beginner (A1)
Telugu
Advanced (C1)
Kannada
Advanced (C1)

Timeline

Content Management Analyst

Tangoe India Softek Services
08.2020 - Current

Assistant Professor of Commerce

Krishna College
06.2016 - 06.2017

Assistant Professor of Commerce

Jain College
07.2015 - 06.2016

Master of Commerce - Accounting And Finance

Central College

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Madhura L