Malika Khasanov (Spatayeva)
Brugg
Summary
Dedicated treasury and operations manager with over six years experience in the international Family Office setting. My commitment to delivering high-quality, personalized services and ensuring client satisfaction has been central to my career.
Despite not working in the past three years due to personal reasons, including focus on relationship, health, and extensive travel, I am now eager to return to the workforce with renewed energy and dedication to maintaining the highest standards of quality in my work..
Though my professional experience is not in the healthcare industry, I come from a healthcare family, with both grandparents and several relatives being doctors and surgeons. This familial influence has instilled in me a deep respect for the healthcare sector, preparing me to transition smoothly into a role where client care and satisfaction are paramount.
Overview
6
6
years of professional experience
Work History
Treasury and Operations Manager
MarcWhittaker Capital Limited
03.2018 - 02.2021
- Company Overview: Family Office based in Singapore
- Acted as key gatekeeper to external private bankers, trustees, and outside advisors to service HNW client needs, including compliance questions and respective reporting
- Identified and resolved client inquiries to complete operational and process requests, including payment transactions and execution of trading orders
- Managed monthly payroll for employees, as well as insurance matters and workman's compensation
- Streamlined office operations by computerizing activities, managing customer communications, and optimizing internal processes
- Made travel arrangements, organized and maintained diaries and schedules of the CEO
Marketing Communications Manager
MarcWhittaker Capital Limited
03.2015 - 03.2018
- Company Overview: Family Office based in Singapore
- Coordinated events, travel agendas, and managed schedule for the CEO
- Maintained a database of contact information for customers, vendors, suppliers
- Maintained file systems covering expenses, reports, and support documentation
- Managed communication to key stakeholders to enhance business processes and activity
Education
Bachelor in Accounting And Finance -
University of West England
Frenchay Campus In Malaysia01.2014
Foundation in Business -
Taylor's University Lakeside Campus, Malaysia
Malaysia01.2011
Skills
- Organizational skills
- Attention to detail
- Ability to manage multiple priorities
- Analytical thinking
- Interpersonal and communication skills
- Ability to work collaboratively
- Proficiency in MS-Office suite
- Knowledge in banking products and services
- Ability to deliver tailor-made services
- Experience in the international Family Office setting
References
References available upon request.
Citizenship
Kazakhstan, B-Permit in Switzerland
Date of birth 20/03/1992
Languages
Russian
First Language
English
Proficient (C2)
C2
German
Elementary (A2)
A2
Affiliations
- BodyArt (aiming to be a Bodyart instructor)
- Reading
- Gardening
Timeline
Treasury and Operations Manager
MarcWhittaker Capital Limited
03.2018 - 02.2021
Marketing Communications Manager
MarcWhittaker Capital Limited
03.2015 - 03.2018
Bachelor in Accounting And Finance -
University of West England
Foundation in Business -
Taylor's University Lakeside Campus, Malaysia
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