Marcin Polak

Dynamic professional with experience as a Customer Support Engineer at Semperit AG Holding, excelling in technical consulting and product selection. Proven ability to enhance customer satisfaction through effective communication and data analysis. Skilled in SAP and team support, driving successful outcomes in fast-paced environments.

Sports (football, running, cycling, swimming), music, movies, travels. Participant of the Polish Championship of Universities in Futsal and the Polish Championship of Higher Schools in Football. GKS Bełchatów’s player (active football player up to 18 years old).

- 2023 - “ASF Futsal Coaching Course Level 1”

- 2019 - "MS Excel - Advanced" (PC OPEN Certificate)

- 2018 - "INCOTERMS 2010 Terms of Delivery" (EFFECT GROUP Certificate)

- 2015 - "VBA for MS Excel - Basic" (PC OPEN Certificate)

- 2015 - Sempertrans China (implementation of new offering process and belts calculation)

- 2015 - "Development Center" Austria (POSITIVE MOMENTUM)

- 2014 - "Non-wage motivation in the organization" (Certificate EXPERT HANDLOWY)

- 2013 - "Compliance and Legal Principles" (SEMPERTRANS Certificate)

- 2013 - "Change management in the organization" (EXPERT HANDLOWY Certificate)

- 2013 - "Building a team with elements of coaching" (EXPERT HANDLOWY Certificate)

- 2013 - "MS Excel - Intermediate" (PC OPEN Certificate)

- 2013 - "Direct communication within the organization" (EXPERT HANDLOWY Certificate)

- 2013 - "Assessment / Development Center" (SEDLAK & SEDLAK)

- 2012 - "Bills of lading" (Certificate EXPERT HANDLOWY)

- 2012 - "Project management" (PM EXPERTS certificate)

- 2012 - "Documentary Letter of Credit" (Certificate EXPERT HANDLOWY)

- 2012 - "Technology for joining fabric-rubber multi-ply tapes" (Wrocław University of Technology)

- 2012 - "QNK - Supporting the design of belt conveyors" (ENTERTECH certificate)

- 2012 - "ATEX Directive - Responsibility and obligations of the manufacturer of conveyor belts" (GIG)

- 2012 - "FMEA Failure Mode And Effects Analysis" (PROQUAL Certificate)

- 2011 - "Effective Sales Team" (GBR Certificate)

- 2010 - Sempertrans France (technology, production, connecting conveyor belts, calculation of conveyors

belts)

- 2010 - Belt Transport Laboratory - Wrocław University of Technology, Mining Institute (Graduate -

Determination of conveyor belts with a textile core properties under cyclic tensile loading)

- 2007 - BOT KWB Bełchatów SA - open pit mine (Apprentice)

- 2007 - ZG Polkowice-Sieroszowice - underground mine (Apprentice)