Maria Micioni
Data Analyst
Zug
Summary
Multilingual professional transitioning into data/AI. I combine process-driven operations with Python, Excel, and LLM-assisted data structuring. Currently pursuing a BSc in AI & ML (HSLU). Targeting Data/Operations Analyst or Junior ML/AI roles where I can automate workflows and deliver measurable results.
Overview
17
17
years of professional experience
3
3
Certifications
9
9
Languages
Work History
Market Data Researcher
DataHive GmbH
04.2025 - Current
- Researched Swiss Gemeinde public records from open data portals and official websites; logged source provenance and retrieval dates.
- Used LLMs to speed research by 25%, summarize documents, and map unstructured text to a 59-column schema; verified all outputs against originals.
- Built QC rules and small Excel/Python helpers to flag inconsistencies; summarized weekly KPIs.
- Remote
Customer Service Coordinator
TTI Inc
12.2020 - Current
- Managed end-to-end B2B order lifecycle from quotation to delivery for European customers, ensuring accuracy and on-time fulfillment.
- Maintained clean ERP/CRM and spreadsheet data; aligned with customer/compliance requirements.
- Communicated with customers and internal teams in DE/IT/FR/EN; handled escalations and prioritized urgent orders.
- Streamlined repetitive tasks with XLOOKUP/pivots/LLMs, saving ~10–15 h/month.
- Cut median quote/response time by ~30% and reduced aged backlog by ~25% via tighter cross-functional coordination.
Back-Office
Freelance Translator
01.2014 - 11.2020
- Translated documents across technical, legal, medical, business, and marketing domains.
- Supported back-office operations: prepared and registered documents for external audits; filed records in a corporate database with correct metadata.
Translator (ITA/ENG/RU)
Italon (Gruppo Concorde)
05.2008 - 03.2017
- Translated corporate materials (contracts, technical specs, policies, marketing) between Italian, English, and Russian with consistent terminology and formatting.
- Interpreted (primarily consecutive) during meetings and calls with suppliers, customers, and auditors; ensured clear, accurate communication.
- Coordinated with legal, sales, and operations to clarify domain-specific terms and speed up approvals.
Education
Bachelor of Science - Artificial Intelligence and Machine Learning
Lucerne University of Applied Sciences and Arts
12.2026
Bachelor of Science - Economics
FernUni Schweiz
01.2024
Business Administration Diplomas - undefined
HSO Business School
07.2019
Skills
- SQL
- Python/pandas
- Excel (pivots, XLOOKUP)
- Data cleaning/QC
- Matplotlib/Power BI/Tableau
- scikit-learn
- Git
- APIs
Websites
Certification
08/2025 Google professional certificate, Remote, Data Analytics
References
Will be announced on request.
Interests
Listening to sci-fi audiobooks, AI, travelling, art
Timeline
Market Data Researcher
DataHive GmbH
04.2025 - Current
Customer Service Coordinator
TTI Inc
12.2020 - Current
Back-Office
Freelance Translator
01.2014 - 11.2020
Translator (ITA/ENG/RU)
Italon (Gruppo Concorde)
05.2008 - 03.2017
Bachelor of Science - Economics
FernUni Schweiz
Business Administration Diplomas - undefined
HSO Business School
Bachelor of Science - Artificial Intelligence and Machine Learning
Lucerne University of Applied Sciences and Arts
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