Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Maricela Guzman

Maricela Guzman

Dättwil

Summary

Results-driven IT professional with solid history of success in Project, Change Management, Operation and digital Transformation. Known for the ability to diligently guide teams towards high-quality deliverables that meet timeline and budgetary targets. Strong communicator yet with empathic approach building solid and positive relationships among co-workers, stakeholders and partners.

Overview

23
23
years of professional experience
1
1
Certification

Work History

IT Business Consultant HR

SR Technics
Kloten
07.2021 - 09.2023
  • Lead successfully the economic, technical and market evaluation (RFP) of HR IT landscape driving digital transformation in HR, ensuring the right approach through cloud solutions, presenting the Business Case and gaining the investment approval
  • Project management for HR transformation aligning and prioritizing as per strategic Business Objectives (OKR)
  • Consulting of internal HR business and stakeholders on digitalization of business processes and application portfolio

Global IT Application and Project Manager

Swissport International Ltd.
Opfikon
03.2019 - 08.2020
  • Manage application portfolio for HR and Training (HR & LMS). RFP for HR solution proving recommendations and presenting to C Level
  • Project and release management of Global Learning Management system (LMS) setting the standards for Airport Operational Training
  • Built and established strong partnerships with teams, vendors and contractors.

Project and Service Manager Applications Operation

Swatch Group Services
Biel / Bienne
05.2017 - 02.2019
  • Drive IT process governance ensuring quality within cross-functional area (Retail, eCommerce, Human Resources)
  • Digitations and harmonization of the Swatch Group Heritage’s Management (i.e. Historical Archives / Visual Archives / Migration of physical stock metadata’s )
  • Collaborate closely with functional IT peers and key stakeholders, ensuring partnership and service delivery from developers and partners

HRIS and Project Manager

ABB Asea Brown Boveri Ltd.
Oerlikon
08.2011 - 08.2015
  • Project and release management, incl. full project Lifecycle management to improve and streamline HR work processes (i.e. TA, TM, Succession plans, Global Mobility) through the implementation of improved functionalities in the HR global system (SAP HCM), in scope 7 Regions (ca. 140K employees)
  • Case Manager responsible to identify, analyze, optimize and prioritize solutions on HRIS related inquiries
  • Stakeholder management engaging actively, ensuring qualitative service delivery with partners

Headquarters IS Service Manager

ABB Asea Brown Boveri Ltd.
Oerlikon
05.2007 - 06.2011
  • Manage IS Services for Group Headquarters (ca. 600 employees incl. C level) via external partner on-site support (7 functional reports)
  • Collaborated with cross-functional teams to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Exceeded customer satisfaction by finding creative solutions to problems (NPS from 2.4 to 4.5)

IT Consultant

ABB Switzerland AG
Baden
12.2000 - 04.2007
  • Project management and product owner of global Data Management System for automation products (i.e. Low Voltage products)
  • Project management of OHS application (i.e. incident reporting), used regionally to track health and safety measures, global rollout (7 Regions)
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Education

Computer Science Engineering Degree - Computer Science

La Salle University
06-1992

Skills

  • Project Management
  • Leadership and reliability
  • Stakeholder Relations
  • Multi-cultural awareness
  • Strategic and critical thinking
  • Customer oriented
  • Adaptability

Certification

  • IBCS Successful reports and presentations
  • S4H01 SAP Business Suite to SAP s/4Hana Delta
  • ACT100 SAP Active Methodology
  • Management strategic course
  • Scrum Master Certification
  • HR Management Certification CIPD
  • Leadership Challenge Program
  • The Discipline of Innovation
  • 4Q Methodology (Measure, Analyze, Improve, Control)
  • PMP Preparatory Workshop
  • SAP HCM
  • Project planning, analysis and control
  • Service Oriented Architectures
  • Achieving Business / IT alignment in practice
  • Project Management – methodology and tools
  • Account Flow Manager Training
  • Account management (Recall Training
  • SAP AC250 Finance
  • SAP Sales and Distribution
  • SAP 20 General vision

Languages

Spanish
First Language
English
Proficient (C2)
C2
German
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2

Timeline

IT Business Consultant HR

SR Technics
07.2021 - 09.2023

Global IT Application and Project Manager

Swissport International Ltd.
03.2019 - 08.2020

Project and Service Manager Applications Operation

Swatch Group Services
05.2017 - 02.2019

HRIS and Project Manager

ABB Asea Brown Boveri Ltd.
08.2011 - 08.2015

Headquarters IS Service Manager

ABB Asea Brown Boveri Ltd.
05.2007 - 06.2011

IT Consultant

ABB Switzerland AG
12.2000 - 04.2007

Computer Science Engineering Degree - Computer Science

La Salle University
  • IBCS Successful reports and presentations
  • S4H01 SAP Business Suite to SAP s/4Hana Delta
  • ACT100 SAP Active Methodology
  • Management strategic course
  • Scrum Master Certification
  • HR Management Certification CIPD
  • Leadership Challenge Program
  • The Discipline of Innovation
  • 4Q Methodology (Measure, Analyze, Improve, Control)
  • PMP Preparatory Workshop
  • SAP HCM
  • Project planning, analysis and control
  • Service Oriented Architectures
  • Achieving Business / IT alignment in practice
  • Project Management – methodology and tools
  • Account Flow Manager Training
  • Account management (Recall Training
  • SAP AC250 Finance
  • SAP Sales and Distribution
  • SAP 20 General vision
Maricela Guzman