Maricela Guzman
Dättwil
Summary
Results-driven IT professional with solid history of success in Project, Change Management, Operation and digital Transformation. Known for the ability to diligently guide teams towards high-quality deliverables that meet timeline and budgetary targets. Strong communicator yet with empathic approach building solid and positive relationships among co-workers, stakeholders and partners.
Overview
23
23
years of professional experience
1
1
Certification
Work History
IT Business Consultant HR
SR Technics
Kloten
2021.07 - 2023.09
- Lead successfully the economic, technical and market evaluation (RFP) of HR IT landscape driving digital transformation in HR, ensuring the right approach through cloud solutions, presenting the Business Case and gaining the investment approval
- Project management for HR transformation aligning and prioritizing as per strategic Business Objectives (OKR)
- Consulting of internal HR business and stakeholders on digitalization of business processes and application portfolio
Global IT Application and Project Manager
Swissport International Ltd.
Opfikon
2019.03 - 2020.08
- Manage application portfolio for HR and Training (HR & LMS). RFP for HR solution proving recommendations and presenting to C Level
- Project and release management of Global Learning Management system (LMS) setting the standards for Airport Operational Training
- Built and established strong partnerships with teams, vendors and contractors.
Project and Service Manager Applications Operation
Swatch Group Services
Biel / Bienne
2017.05 - 2019.02
- Drive IT process governance ensuring quality within cross-functional area (Retail, eCommerce, Human Resources)
- Digitations and harmonization of the Swatch Group Heritage’s Management (i.e. Historical Archives / Visual Archives / Migration of physical stock metadata’s )
- Collaborate closely with functional IT peers and key stakeholders, ensuring partnership and service delivery from developers and partners
HRIS and Project Manager
ABB Asea Brown Boveri Ltd.
Oerlikon
2011.08 - 2015.08
- Project and release management, incl. full project Lifecycle management to improve and streamline HR work processes (i.e. TA, TM, Succession plans, Global Mobility) through the implementation of improved functionalities in the HR global system (SAP HCM), in scope 7 Regions (ca. 140K employees)
- Case Manager responsible to identify, analyze, optimize and prioritize solutions on HRIS related inquiries
- Stakeholder management engaging actively, ensuring qualitative service delivery with partners
Headquarters IS Service Manager
ABB Asea Brown Boveri Ltd.
Oerlikon
2007.05 - 2011.06
- Manage IS Services for Group Headquarters (ca. 600 employees incl. C level) via external partner on-site support (7 functional reports)
- Collaborated with cross-functional teams to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Exceeded customer satisfaction by finding creative solutions to problems (NPS from 2.4 to 4.5)
IT Consultant
ABB Switzerland AG
Baden
2000.12 - 2007.04
- Project management and product owner of global Data Management System for automation products (i.e. Low Voltage products)
- Project management of OHS application (i.e. incident reporting), used regionally to track health and safety measures, global rollout (7 Regions)
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Computer Science Engineering Degree - Computer Science
La Salle University
1992-06
Skills
- Project Management
- Leadership and reliability
- Stakeholder Relations
- Multi-cultural awareness
- Strategic and critical thinking
- Customer oriented
- Adaptability
Certification
- IBCS Successful reports and presentations
- S4H01 SAP Business Suite to SAP s/4Hana Delta
- ACT100 SAP Active Methodology
- Management strategic course
- Scrum Master Certification
- HR Management Certification CIPD
- Leadership Challenge Program
- The Discipline of Innovation
- 4Q Methodology (Measure, Analyze, Improve, Control)
- PMP Preparatory Workshop
- SAP HCM
- Project planning, analysis and control
- Service Oriented Architectures
- Achieving Business / IT alignment in practice
- Project Management – methodology and tools
- Account Flow Manager Training
- Account management (Recall Training
- SAP AC250 Finance
- SAP Sales and Distribution
- SAP 20 General vision
Languages
Spanish
First Language
English
Proficient (C2)
C2
German
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Timeline
IT Business Consultant HR
SR Technics
2021.07 - 2023.09
Global IT Application and Project Manager
Swissport International Ltd.
2019.03 - 2020.08
Project and Service Manager Applications Operation
Swatch Group Services
2017.05 - 2019.02
HRIS and Project Manager
ABB Asea Brown Boveri Ltd.
2011.08 - 2015.08
Headquarters IS Service Manager
ABB Asea Brown Boveri Ltd.
2007.05 - 2011.06
IT Consultant
ABB Switzerland AG
2000.12 - 2007.04
Computer Science Engineering Degree - Computer Science
La Salle University