MARIE CHRETIENNOT
Director Of Events And Catering
Divonne les Bains
Profil professionnel
Professional with strong organizational skills and solid knowledge of events, I am eager to grow within the bank sector. I adapt easily to new work environments thanks to a true team spirit and excellent listening and communication skills.
Vue d'ensemble
18
18
years of professional experience
Expérience
Director of Events and Catering
Hôtel InterContinental*****
Geneva
2018.11 - 2026.05
- Defined and executed commercial strategy across two properties (699 rooms, 3,900 sqm event space)
- Drove catering business growth, generating CHF 500k in incremental revenue within the first year
- Led and developed a team of 9 driving performance and achieving budget targets
- Managed key institutional partnerships (Convention Center, Tourism Office)
- Oversaw Conference & Banqueting revenue, forecasting, and budget delivery
- Led commercial restructuring during COVID-19, adapting contracts and maintaining revenue streams
Convention Events and Sales Manager
Hôtel InterContinental*****
Geneva
2018.01 - 2018.10
- Managed group sales across two properties, negotiating contracts for events and corporate clients (more than 10 rooms)
- Development of offers, price proposals and contracts, then handover with the events teams
- Close relationship with key clients of the hotels: IFRC, JTI, WHO, Palexpo, Bank Industry
- Handled multi-segment sales (MICE, Government, Corporate, Congress), ensuring alignment with revenue strategy
- Weekly analysis of the Catering and Banquet performance in relation to forecast/budget
Assistant Sales Director
Crowne Plaza Geneva
Geneva
2014.01 - 2017.12
- Monitoring of key hotel accounts
- Negotiation of local and international contracts
- Quarterly monitoring Prospecting and development of new accounts
- Developed and running a client portfolio in the "seminars and banqueting" segment
- Participation in the development of the strategy for the MICE, Corporate and Government segments
- Managed 2 Sales Managers
Key Account Manager
Starling Hotels & Resorts
Geneva
2011.01 - 2013.09
- Corporate account prospecting, acquisition and loyalty
- Implementation of commercial actions: Blitz, customer events
- Swiss Hotel Group
Sales Assistant then Sales Representative
Starling Hotels & Resorts
Geneva
2009.01 - 2010.12
- Competition analysis (Benchmark, SWOT)
- Coordination of the sales department
- Corporate account prospecting
- Swiss Hotel Group
Assistant Banquet Manager
La Réserve Genève*****
Geneva
2008.01 - 2009.01
- Managing incoming requests
- In charge of adapting customer needs to the challenges of the establishments
- Knowledge of the different types of contracts (MICE, Leisure, Corporate)
- In charge of customer visits within the hotel and to the destination
Formation
Hospitality & F&B License -
Paul Bocuse Institute
Compétences
- Hospitality & F&B License
- Delphifdc
- Opera PMS
- Salesforce
- Microsoft Office
- Sens des responsabilités
Personnalisé
Suite Microsoft Office, Outlook, Sales force 'Delphi.fdc', Opera 'Sales and Catering, PMS', Sports, Travel, Music, History
Langues
Français
Langue maternelle
Anglais
Bilingue
Espagnol
Opérationnel
Chronologie
Director of Events and Catering
Hôtel InterContinental*****
2018.11 - 2026.05
Convention Events and Sales Manager
Hôtel InterContinental*****
2018.01 - 2018.10
Assistant Sales Director
Crowne Plaza Geneva
2014.01 - 2017.12
Key Account Manager
Starling Hotels & Resorts
2011.01 - 2013.09
Sales Assistant then Sales Representative
Starling Hotels & Resorts
2009.01 - 2010.12
Assistant Banquet Manager
La Réserve Genève*****
2008.01 - 2009.01
Hospitality & F&B License -
Paul Bocuse Institute