Marie LOISIER
Annemasse
Summary
Professional VIP hostess with strong experience in customer service.
Elegant, well-resented and confident, with a strong sense of of service and attention to detail. Comfortable in both daytime and nightlife environments, providing a high-end welcome to international guests.
Delicated to delivering an exclusive and memorable guest experience.
Available for the summer season in Mykonos.
Overview
6
6
years of professional experience
Work history
Head waiter
Pizzeria Ristorante Molino, Balexert
Genève, Switzerland
2025.10 - Current
- Delivered exceptional customer service to enhance client satisfaction.
- Managed reservations to optimize seating arrangements and workflow.
- Handled cash transactions accurately, ensuring financial integrity.
- Organised service operations to streamline efficiency and effectiveness.
Head waiter
Le Lacustre
Genève, Switzerland
2025.07 - 2025.09
- Demonstrated uniform standards to maintain high service levels.
- Delivered distinguished service aligned with venue guidelines.
- Presented menus, advising based on Chef's recommendations.
- Implemented service procedures to enhance efficiency.
- Welcomed and escorted guests, acting as host/hostess.
- Anticipated guest needs for proactive service delivery.
- Handled cash transactions accurately.
- Executed active selling techniques, including upselling and cross-selling.
Administrative assitant / Medical secretary
Centre Hospitalier Robert Morlevat
Semur-en-Auxois, French
2020.07 - 2025.06
- Welcomed and directed patients to ensure efficient service delivery.
- Managed calls and emails to facilitate effective communication.
- Performed data entry and submitted electronic files accurately.
- Demonstrated excellent command of written and spoken French, with strong writing skills and knowledge of medical terminology.
Sales assistant
Maje
Dijon, French
2019.09 - 2020.06
- Welcomed customers and addressed inquiries efficiently and courteously.
- Processed payments and managed cash register operations effectively.
- Organised and maintained store layout while restocking products as needed.
- Managed stock levels and replenished shelves to ensure product availability.
Education
Introductory training - Médical
Centre Hospitalier Robert Morlevat
FrenchEmergency First Aid Training Level 1 - Medical
Centre Hospitalier Robert Morlevat
FrenchHigher National Diploma - SME/SMI Management Assistant (common framework)
Lycée Anna Judic
French 09/2017 - 07/2019
High school diploma - Sales
Lycée Simone Weil
French 09/2015 - 07/2017
BEP Certificate of vocational studies - Customer service and client relations
Lycée Simone Weil
French 09/2015 - 07/2016
BEP Certificate of vocational studies - Customer service and client relations
Lycée Simone Weil
French 09/2015 - 07/2016
Skills
- VIP reception and guest relations
- Nightlife hospitality
- Reservation management
- Bottle service and upselling
- Sales strategies
- Multitasking in fast-paced environments
- Professional appearance
- Cash handling
Additional Information
- Fashion
- Travel
- Fitness (run, pilates)
- Photography
- Social Events
- Nightlife
Langues
French
Native
English
Intermediate
Timeline
Head waiter
Pizzeria Ristorante Molino, Balexert
2025.10 - Current
Head waiter
Le Lacustre
2025.07 - 2025.09
Administrative assitant / Medical secretary
Centre Hospitalier Robert Morlevat
2020.07 - 2025.06
Sales assistant
Maje
2019.09 - 2020.06
Introductory training - Médical
Centre Hospitalier Robert Morlevat
Emergency First Aid Training Level 1 - Medical
Centre Hospitalier Robert Morlevat
Higher National Diploma - SME/SMI Management Assistant (common framework)
Lycée Anna Judic
09/2017 - 07/2019
High school diploma - Sales
Lycée Simone Weil
09/2015 - 07/2017
BEP Certificate of vocational studies - Customer service and client relations
Lycée Simone Weil
09/2015 - 07/2016
BEP Certificate of vocational studies - Customer service and client relations
Lycée Simone Weil
09/2015 - 07/2016