Marielle Angaman
Geneve
Summary
Detail-oriented and proactive student, skilled in Microsoft Office products, notably Excel and PowerPoint, with a sharp eye for detail and the ability to multitask. Fluent in English, with a love for the luxury sector and a dedication to providing outstanding service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hotel Manager
Madigane Residence
01.2024 - Current
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Hotel's online presence was enhanced through targeted marketing campaigns and social media engagement.
Intern
HR Guides
05.2023 - 10.2023
- Assisted with project coordination and continuous assistance to increase productivity.
- Streamlined office processes for improved efficiency and time management through organization and filing.
- Contributed to a positive team environment by collaborating on group projects and presentations.
Stagiaire
NSIA Banque Cote D'Ivoire
08.2023 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Social Media Marketing Intern
Number One Journal
03.2023 - 05.2023
- Increased brand visibility through creative social media campaigns and engaging content creation.
- Enhanced audience engagement through regular posting on multiple social media platforms.
- Collaborated with the marketing team to develop targeted strategies for various demographics.
Stagiaire
BRIDGE BANK GROUP Côte D'Ivoire
01.2023 - 03.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Customer Representative
Group Pharma INC
01.2018 - 08.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Streamlined communication channels for improved customer service response times and overall efficiency.
- Collaborated with team members to create a positive work environment, resulting in higher employee retention rates.
- Cultivated lasting relationships with clients by providing personalized solutions to their needs and concerns.
Education
Bachelor of International Management - Entrepreneurship
Geneva Business School
Geneva, Switzerland07.2025
Skills
- Advanced Microsoft Office skills, including Excel and PowerPoint
- Ability to multitask
- Ability to work in teams
- Proactive
- Copywriting
- Data Analysis
- Client Engagement
- Data Collection
Certification
United Nations Training Program
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Timeline
Hotel Manager
Madigane Residence
01.2024 - Current
Stagiaire
NSIA Banque Cote D'Ivoire
08.2023 - 09.2023
Intern
HR Guides
05.2023 - 10.2023
Social Media Marketing Intern
Number One Journal
03.2023 - 05.2023
Stagiaire
BRIDGE BANK GROUP Côte D'Ivoire
01.2023 - 03.2023
Customer Representative
Group Pharma INC
01.2018 - 08.2020
Bachelor of International Management - Entrepreneurship
Geneva Business School
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