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 Environment to drive impactful solutions and continuous improvement.  Organised, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. 

Dynamic professional with a proven track record in customer service at Pietro's Italian Restaurant and Teleperformanca. Skilled in multitasking and team collaboration, I excelled in upselling and enhancing customer experiences, leading to increased sales and repeat business. My strong communication and problem-solving abilities ensure exceptional service delivery in fast-paced environments.I am a motivated and disciplined professional with a strong foundation in customer service, technical expertise, and community engagement. Over the past year, I have worked as a Call Center Operator, where I managed a high volume of calls, listened carefully to customer needs, resolved issues efficiently, and consistently met performance targets. This experience strengthened my communication, problem-solving, and multitasking abilities, preparing me to excel in fast-paced, customer-focused environments.
Academically, I maintain a GPA of 3.9 and have been inducted into the Phi Theta Kappa Honor Society (#21827350), reflecting my commitment to excellence and leadership. For over 10 years I have played which has taught me discipline, perseverance, teamwork, and strategic thinking qualities I bring to every professional challenge.
I also possess a strong technical background, with proficiency in Java, Python, C++, JavaScript, SQL, and HTML/CSS, and experience in debugging, algorithm design, database management, and collaborative software projects,and I continually seek to expand my knowledge of new technologies now studying Computer Science.
Beyond academics and technical skills, I am passionate about giving back to the community. My volunteer work with the Ryder Foundation in Albania allowed me to develop leadership, cross-cultural communication, and organizational skills, while contributing to meaningful projects that supported local communities.
Combining customer service experience, technical expertise, leadership, and adaptability, I am prepared to contribute to large companies in roles ranging from customer support to technical and operational positions. I thrive in environments where I can problem-solve, collaborate, and continuously learn, and I am eager to bring my skills and dedication to a professional team.

 Analytical and structured thinking, with a methodical approach to problem-solving and decision-making. I adapt quickly to new information and processes, demonstrating excellent organizational and planning skills. I prefer an environment that allows for deep focus and independent work, but I also collaborate effectively in small teams, contributing to the achievement of common goals. 

Adaptable student with knowledge of classroom management, course design, and curriculum development. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Focused professional with experience in holistic learning, instructional programming, and lifelong learning. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Quality-oriented professional with proven knowledge of education administration, grant administration, and field instruction. Aiming to leverage my abilities to successfully fill the marketing and events officer role on your team. Diligent professional with proven knowledge of peer counseling, program development, and recruitment. Aiming to leverage my abilities to successfully fill the role on your team. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Dedicated professional with expertise in early childhood education and care, complemented by a paediatric first aid qualification. Demonstrates strong leadership skills and promotes creative thinking, tolerance, and diversity in professional settings. A dynamic team player skilled in data recording, critical thinking, and problem solving, with concise time management abilities. Committed to adapting to new roles and challenges with enthusiasm and a positive attitude.

Mariia Sydorenko

Overview

Work History

Waitress

Restaurant manager

Restaurant manager

Waitress

Waitress

Bartender

Prep Cook

Barista

Education

Certificate Program - Restaurant And Culinary Management

Certificate Program - Bartending, Mixology, Wine, Personal Service

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Waitress

Restaurant manager

Restaurant manager

Waitress

Waitress

Bartender

Prep Cook

Barista

Certificate Program - Restaurant And Culinary Management

Certificate Program - Bartending, Mixology, Wine, Personal Service

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