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Results-driven Administrative and Tax Preparation Professional experienced in office management and customer service. Achieved operational efficiency through organized record-keeping, transaction accuracy, and effective data management. Focused on delivering accurate tax services, interpreting financial data, and streamlining processes to enhance compliance and efficiency.

 Environment to drive impactful solutions and continuous improvement.  Organised, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. 

Dynamic professional with a proven track record in customer service at Pietro's Italian Restaurant and Teleperformanca. Skilled in multitasking and team collaboration, I excelled in upselling and enhancing customer experiences, leading to increased sales and repeat business. My strong communication and problem-solving abilities ensure exceptional service delivery in fast-paced environments.I am a motivated and disciplined professional with a strong foundation in customer service, technical expertise, and community engagement. Over the past year, I have worked as a Call Center Operator, where I managed a high volume of calls, listened carefully to customer needs, resolved issues efficiently, and consistently met performance targets. This experience strengthened my communication, problem-solving, and multitasking abilities, preparing me to excel in fast-paced, customer-focused environments.
Academically, I maintain a GPA of 3.9 and have been inducted into the Phi Theta Kappa Honor Society (#21827350), reflecting my commitment to excellence and leadership. For over 10 years I have played which has taught me discipline, perseverance, teamwork, and strategic thinking qualities I bring to every professional challenge.
I also possess a strong technical background, with proficiency in Java, Python, C++, JavaScript, SQL, and HTML/CSS, and experience in debugging, algorithm design, database management, and collaborative software projects,and I continually seek to expand my knowledge of new technologies now studying Computer Science.
Beyond academics and technical skills, I am passionate about giving back to the community. My volunteer work with the Ryder Foundation in Albania allowed me to develop leadership, cross-cultural communication, and organizational skills, while contributing to meaningful projects that supported local communities.
Combining customer service experience, technical expertise, leadership, and adaptability, I am prepared to contribute to large companies in roles ranging from customer support to technical and operational positions. I thrive in environments where I can problem-solve, collaborate, and continuously learn, and I am eager to bring my skills and dedication to a professional team.

Highly motivated individual with extensive customer service experience. Skilled, organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Desiring a career that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated professional with expertise in early childhood education and care, complemented by a paediatric first aid qualification. Demonstrates strong leadership skills and promotes creative thinking, tolerance, and diversity in professional settings. A dynamic team player skilled in data recording, critical thinking, and problem solving, with concise time management abilities. Committed to adapting to new roles and challenges with enthusiasm and a positive attitude.

Mariia Sydorenko

Overview

Work History

Waitress

Restaurant manager

Restaurant manager

Waitress

Waitress

Bartender

Prep Cook

Barista

Education

Certificate Program - Restaurant And Culinary Management

Certificate Program - Bartending, Mixology, Wine, Personal Service

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Waitress

Restaurant manager

Restaurant manager

Waitress

Waitress

Bartender

Prep Cook

Barista

Certificate Program - Restaurant And Culinary Management

Certificate Program - Bartending, Mixology, Wine, Personal Service

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