Maryna Zmiievska
St.Gallen
Summary
At Talofitnessclub, I spearheaded initiatives that significantly enhanced membership retention through exceptional customer service and tailored workout plans. My adeptness in fostering teamwork and leveraging excellent communication skills led to a supportive gym environment and collaborative staff dynamics. Regularly updated certifications and a focus on holistic client support underscore my commitment to industry best practices and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gym Instructor, Personal Trainer
Fitness Center Mega Gym
2023.11 - 2024.03
Gym Instructor, Personal Trainer
Talofitnessclub
2023.05 - 2023.10
- Contributed to increased membership retention by providing exceptional customer service and consistently meeting clients'' expectations.
- Enhanced member fitness levels by creating and implementing tailored workout plans.
- Partnered with nutritionists or other wellness professionals to provide holistic support for clients pursuing healthier lifestyles.
- Addressed individual client concerns promptly, demonstrating commitment to excellent customer service.
- Developed rapport with gym members through personalized coaching sessions, fostering a supportive environment.
- Facilitated open communication between staff members, fostering a positive work environment that encouraged collaboration and teamwork.
- Updated personal training certifications regularly to stay current with industry trends and best practices.
- Counseled participants on nutrition to help reach fitness goals.
Gym Instructor
TerraSport Fitness Club
2021.01 - 2022.02
Education
Personal Trainer In English -
05.2024
Group Fitness Instructor EQF 3 -
04.2024
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Excellent Communication
- Attention to Detail
- Customer Service
Certification
Certificate Group Fitness Instructor EQF 3, Skillup REPs Ukraine.
Certificate Personal trainer in English, European fitness academy
Timeline
Gym Instructor, Personal Trainer - Fitness Center Mega Gym
2023.11 - 2024.03
Gym Instructor, Personal Trainer - Talofitnessclub
2023.05 - 2023.10
Gym Instructor - TerraSport Fitness Club
2021.01 - 2022.02
European Fitness Academy, EUFA - Personal Trainer In English,
Ukrainian Fitness Association Reps Ukraine - Group Fitness Instructor EQF 3,
Certificate Group Fitness Instructor EQF 3, Skillup REPs Ukraine.
Certificate Personal trainer in English, European fitness academy
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