Matteo Nota

Welcoming clients, reservations management, general hotel overlooking, night auditor

Wine service, stock managing, tastings holder

Customer reception and check in and check out procedures, telephone assistance and reservation management. Back office work via email or during night shift.

Tour and wine tasting officer, back office duties and suites Check-ins.

Responsible for keeping the wine cellar tidy and always uptated. Retail wine selling to customers and managing orders with suppliers. Occasionally helping waiters with the service.

Help in keeping wine department tidy, restocking shelves, customer service. Occasionally, cashier duties.

Presentation and wine service to customers from a wine list with over 3000 references. Reordering of bottles on the shelves, restocking of refrigerators and wine cellar, wine list managing.

Selecting wines, contacting wineries for purchase and selling conditions, price formulation in wine shop.

Promotion and sale of personal computers to customers.

Table service. Presentation of the menu and dishes of the day to customers and directing them to the choice if requested.