With over 15 years of proven experience in Banking Operations, I have utilized analytical skills and a lean mindset to drive continuous efficiency improvements across organizations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Banking Service Manager
Avaloq
Geneva
2016.01 - Current
Develop and nurture strong client partnerships with Clients by establishing and maintaining trusted relations.
Ensure the quality of delivered services through effective control of Key performance Indicators.
Drive business growth by actively promoting and implementing new services.
Play pivotal role in connecting Client with Avaloq organization.
Banking Solutions Expert and Consulting
Avaloq
Geneva
2014.08 - 2015.12
Experienced in delivering comprehensive training on Avaloq modules for the Front and Middle Office.
Offered on-site assistance to newly integrated clients, ensuring a seamless integration into the Avaloq Sourcing Master platform.
Implemented change management strategies and facilitated Lean Process review resulting in improved efficiency.
Head of Corporate Actions
Avaloq
Geneva
2013.07 - 2014.08
Effectively handled day-to-day management of business activities.
Optimized operational procedures.
Oversaw the performance and development of team members.
Efficiently handled project management for outsourcing to Avaloq and facilitated the takeover of Sal.Oppenheim.
Head of Corporate Actions
Deutsche Bank
Geneva
2010.12 - 2013.06
Effectively handled day-to-day management of business activities.
Optimized operational procedures.
Oversaw the performance and development of team members.
Efficiently handled project management for outsourcing to Avaloq and facilitated the takeover of Sal.Oppenheim.
Head of Security Masterfile
Deutsche Bank
Geneva
2008.05 - 2010.12
Managed and supervised a team of individuals.
Efficiently oversaw daily activities of the team.
Conducted risk assessments and established effective control measures.
Managed offshore activities in India and actively participated in the implementation of a new IT platform.
Utilized 6 sigma techniques as a certified green belt to optimize processes.
Database Security Agent
Deutsche Bank
Geneva
2008.01 - 2008.08
Successfully performed the opening procedures for a wide range of securities.
Regularly utilized financial databases in daily operations.
Identified potential causes of failure and proposed solutions through effective problem solving.
Database Security Agent
Edmond de Rothschild
2006.01 - 2007.10
Efficiently executed the opening protocols for various securities.
Consistently integrated financial databases into daily tasks.
Utilized effective problem-solving skills to identify potential causes of failure and provide innovative solutions.
Education
Master of Business - Business Intelligence
Université De Strasbourg, Institut De Relations Internationales
2006-06
Master of Business - International Business Management
Université De Savoie
2004-06
Skills
Business Analysis
Project Management
Change Management
Banking Operations
Business Relationship Management
Risk Assessment
Decision-Making
Proactive and Focused
Certification
Lean Six Sigma Green Belt
Languages
French
First Language
English
Proficient (C2)
C2
Italian
Proficient (C2)
C2
References
References available upon request.
Timeline
Senior Banking Service Manager
Avaloq
2016.01 - Current
Banking Solutions Expert and Consulting
Avaloq
2014.08 - 2015.12
Head of Corporate Actions
Avaloq
2013.07 - 2014.08
Head of Corporate Actions
Deutsche Bank
2010.12 - 2013.06
Head of Security Masterfile
Deutsche Bank
2008.05 - 2010.12
Database Security Agent
Deutsche Bank
2008.01 - 2008.08
Database Security Agent
Edmond de Rothschild
2006.01 - 2007.10
Master of Business - Business Intelligence
Université De Strasbourg, Institut De Relations Internationales
Master of Business - International Business Management
Banking Relationship Manager at Access Bank Plc ( Parent Bank of Access Bank UK)Banking Relationship Manager at Access Bank Plc ( Parent Bank of Access Bank UK)