Maximilian Item
Massagno
Summary
Hardworking and passionate job seeker with strong organizational skills and a high level of business and financial knowledge, eager to help my team achieve company goals. Respect, gratitude and dedication are my most valued virtues.
Overview
7
7
years of professional experience
Work History
Website Designer
Maria Andreu
07.2020 - 05.2022
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Furnished research and materials based on up-to-date web design standards.
- Provided front-end website development using WordPress and other editing software.
Host Manager
Piccolino Ristorante
01.2016 - 02.2017
- Responsible for arranging the seating as well as catering to a multitude of customer requests and preferences.
- Receive and direct phone calls relating to any facet of the restaurant.
- Executed orders with various suppliers and sustained positive relations with them.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Leveraged technology and social media to better reach and communicate with guests.
Assistant Server
Piccolino Ristorante
01.2015 - 01.2016
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Greeted customers warmly to provide exceptional customer service.
Education
BBA - Finance
Florida International University
Miami, FL05.2023
Associate of Arts - Business Administration
Miami-Dade College
Miami, FL12.2021
No Degree - Business Administration
American University of Rome
Rome, Italy2020
High School Diploma -
Dana Hills High School
Dana Point, CA06.2015
Skills
- Technological Proficiency
- Proficient with MS Office Package
- Comfortable with POS systems
- Financial Analysis
- Budgeting
- Banking Operations
- Writing and Conversational Skills
- Organizational Talent
- Reservation Management
- Guest Experience Management
- Customer Satisfaction
- Phone Inquiries
Linked-In
www.linkedin.com/in/max-item/
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Website Designer
Maria Andreu
07.2020 - 05.2022
Host Manager
Piccolino Ristorante
01.2016 - 02.2017
Assistant Server
Piccolino Ristorante
01.2015 - 01.2016
BBA - Finance
Florida International University
Associate of Arts - Business Administration
Miami-Dade College
No Degree - Business Administration
American University of Rome
High School Diploma -
Dana Hills High School
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