Melisa Rrena
St Moritz
Profilo professionale
Dynamic and creative professional with strong expertise in deadline management, teamwork, and problem solving. Highly adaptable and proactive, able to handle fast‑paced environments while consistently delivering high‑quality results. Recognized for excellent communication skills and the ability to collaborate effectively with colleagues, clients, and stakeholders. Demonstrates a solution‑oriented mindset, a strong work ethic, and a natural ability to contribute positively to team success.
Panoramica
15
15
years of professional experience
Esperienza lavorativa
Ferrari Tent Manager – The Ice
The Ice
St Moritz
2025.01 - 2026.01
Oversaw operations, staff coordination, and guest experience for the Ferrari hospitality tent during The Ice, ensuring smooth execution and premium service.
Event and Service Manager
Private House, Suvretta
2024.05 - 2025.09
Guarantee a greatful stay in the house in St Moritz, traveling with the family in other countries and proprieties to guarantee the same service a
everywhere , organize caterings and private parties.
Front-of-House and Public Relations Manager
Vivai Dance Cub, St Moritz
St Moritz
2021.12 - 2025.05
Led the full coordination of front‑of‑house activities while managing public relations initiatives to enhance brand image and guest satisfaction. Supervised staff, ensured seamless service delivery, and maintained strong relationships with clients, partners, and key stakeholders
Waitress
Seraina Hotel, Sils Maria
Sils Maria
2022.06 - 2024.04
- Mission: guarantee a grateful staying in our hotel and restaurant.
- Responsibilities: - Retail operations; Restaurant opening and management, organize reservations and service.
Shop Employee
Grond Furnaria, Sils Maria
Sils Maria
2021.12 - 2022.04
- Mission: Sale of local products
- Responsibilities: Receive artisanal product in the morning and send it, daily orders management.
Waitress
Hotel Maria, Sils Maria
Sils Maria
2021.06 - 2021.09
Restaurante Cenachero, Malaga, Spain
Malaga
2020.05 - 2020.09
- Mission: Service and bartending
- Responsibilities: Organizing restaurant and reservations, service at the tables or drinks and cocktails maker
Insurance Agent
Caser Salud, Malaga Spain
Malaga
2020.05 - 2020.09
- Mission: Recruiting new customers and retain existing
- Responsibilities: Contract and management of sanitary insurance policies for individuals or companies.
Bartender/Waitress
Santa Canela, Malaga Spain
Malaga
2020.01 - 2020.06
- Mission: Macking knowing special coffees from different countries and with different properties.
- Importers and roasters of coffee
Generali Seguros, Malaga, Spain
Malaga
2019.11 - 2020.05
- Mission: Recruiting new customers and retain existing
- Responsibilities: Contract and management every kind of insurance policies for individuals or companies.
Brunch It, Malaga Spain
Malaga
2019.08 - 2019.12
Bakery Gallarate Italy
Gallarate
2018.12 - 2019.02
Professional Volley Player
Futura Volley Giovani, Busto Arsizio Itay
Busto Arsizio
2017.01 - 2019.01
Charlotte, Busto Arsizio Italy
Busto Arsizio
2018.05 - 2018.10
Don Antonio, Los Cristianos, Tenerife Spain
Los Cristianos, Tenerife
2017.06 - 2017.09
Waitress
Hotel Post,Sils Maria
Sils Maria
2016.12 - 2017.06
- Mission: Breakfast and diner service
- Responsibilities: Caffe maker and service in the breakfast and dinner hours for the hotels guests.
PoveroDiavolo, Chiavenna, Italy
Chiavenna
2016.09 - 2016.12
- Mission: Macking coffees, and service
- Responsibilities: Opening schedule daily grinding, coffee and latte art maker.
Momo Restaurant, Barcellona Spain
Barcellona
2016.03 - 2016.09
- Mission: Service and Bartending
- Responsibilities: Organizing restaurant and reservations, service at the tables or drinks and cocktails maker
Makarena, Barcellona Spain
Barcellona
2016.04 - 2016.08
- Mission: Service and Bartending
- Responsibilities: Organizing restaurant and reservations, service at the tables or drinks and cocktails maker
Toony's Bar Roma, Italy
Roma
2015.11 - 2016.03
- Mission: Service and bar Tendering
- Responsibilities: Organizing restaurant and reservations, service at the tables or drinks and cocktails maker
Ostia Volley, Roma Italy
Roma
2015.01 - 2016.01
Martignacco Volley, Udine Italy
Udine
2013.01 - 2015.01
Porcia Volley, Udine Italy
Udine
2011.01 - 2013.01
Istruzione
Higher Diploma -
Technical Institute of Social Health Services
Bar tender - undefined
Italy
Latte art - undefined
undefined
Faculty of Communication Sciences E-Campus
Master’s Degree - Event Management
up level
Competenze
Communication: Able to convey information clearly, confidently, and appropriately in diverse professional settings, ensuring smooth interactions with clients, colleagues, and stakeholders
Deadline Management: Skilled at organizing and prioritizing tasks, delivering high‑quality work even under tight deadlines and fast‑paced conditions
Problem Solving: Strong ability to identify challenges quickly and develop practical, efficient, and creative solutions
Leadership: Demonstrates natural leadership qualities, motivating and guiding teams toward shared goals while maintaining a positive and productive work environment
Teamwork: Highly collaborative, with a strong attitude toward teamwork, adaptability, and cooperation to achieve successful outcomes
Languages
Italian Native
English Fluent
German B1 currently studing
Spanish Fluent
Hobby e interessi
Travels, Art, Music and DJs, Photography, Fashion design, Sport, Whine and food
Voluntary
- Retirement Home "Umberto Primo", Pordenone Italy, Pordenone, Italy
- Day center for people with disability "Airone"
Cronologia
Ferrari Tent Manager – The Ice
The Ice
2025.01 - 2026.01
Event and Service Manager
Private House, Suvretta
2024.05 - 2025.09
Waitress
Seraina Hotel, Sils Maria
2022.06 - 2024.04
Front-of-House and Public Relations Manager
Vivai Dance Cub, St Moritz
2021.12 - 2025.05
Shop Employee
Grond Furnaria, Sils Maria
2021.12 - 2022.04
Waitress
Hotel Maria, Sils Maria
2021.06 - 2021.09
Restaurante Cenachero, Malaga, Spain
2020.05 - 2020.09
Insurance Agent
Caser Salud, Malaga Spain
2020.05 - 2020.09
Bartender/Waitress
Santa Canela, Malaga Spain
2020.01 - 2020.06
Generali Seguros, Malaga, Spain
2019.11 - 2020.05
Brunch It, Malaga Spain
2019.08 - 2019.12
Bakery Gallarate Italy
2018.12 - 2019.02
Charlotte, Busto Arsizio Italy
2018.05 - 2018.10
Don Antonio, Los Cristianos, Tenerife Spain
2017.06 - 2017.09
Professional Volley Player
Futura Volley Giovani, Busto Arsizio Itay
2017.01 - 2019.01
Waitress
Hotel Post,Sils Maria
2016.12 - 2017.06
PoveroDiavolo, Chiavenna, Italy
2016.09 - 2016.12
Makarena, Barcellona Spain
2016.04 - 2016.08
Momo Restaurant, Barcellona Spain
2016.03 - 2016.09
Toony's Bar Roma, Italy
2015.11 - 2016.03
Ostia Volley, Roma Italy
2015.01 - 2016.01
Martignacco Volley, Udine Italy
2013.01 - 2015.01
Porcia Volley, Udine Italy
2011.01 - 2013.01
Bar tender - undefined
Italy
Latte art - undefined
undefined
Faculty of Communication Sciences E-Campus
Higher Diploma -
Technical Institute of Social Health Services
Master’s Degree - Event Management
up level