Mieka van Aswegen
London
Summary
I have over 18 years of experience in hospitality, particularly as an Assistant General Manager. In this role, in addition to a wide array of other responsibilities, I have been in charge of preparing our restaurants for audits, ensuring compliance with health regulations, and conducting staff training on proper food handling practices.
I look to transition into a dedicated role in food safety.
Overview
2025
2025
years of professional experience
Work History
Assistant General Manager
Blacklock
06.2024 - Current
Assistant General Manager
Wagamama
02 2020 - 06.2024
- supported the general manager in positvely leading the restaurant, managing a front of house team of +25
- driving performance in a faced paced environment
- stong communicator and leadership skills
- experience in understanding financial performance of a restaurant and identifying opportunities. driving revenue growth
- ability to manage a labour budget, forecasting and planning, staff scheduling
- inspire, engage, train and develop our teams
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Worked with general manager to develop action plans to increase performance and exceed sales KPIs.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Enforced company policies and guidelines for all employees.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- problem solving
- Completed opening and closing procedures multiple times per week, completing reporting and all associated tasks
- Monitored health and safety measures for guaranteed compliance.
Education
High School Diploma -
Stellenberg high school
South Africa, Cape TownDiploma In Professional Cookery And Culinary Arts -
City and Guilds
South Africa, Cape TownSkills
- Motivated management and staff teams to consistently deliver high quality, customer-focused service, consistently maintaining customer satisfaction
- Sales maximisation strategies
- P&L management
- strong leadership skills
- problem solver
- work well under pressure, calm, positive attitude
- built customer relations
- Wealth of knowledge regarding food/health safety
- High attention to detail
Additional Information
- first aider
- mental health first aider
- personal alcohol licence holder
Timeline
Assistant General Manager
Blacklock
06.2024 - Current
High School Diploma -
Stellenberg high school
Diploma In Professional Cookery And Culinary Arts -
City and Guilds
Assistant General Manager
Wagamama
02 2020 - 06.2024