Moari Avancini
PMP CSM Project Manager Instructor
Square Des Nenuphars 5,Geneva
Summary
Experienced Information Technology Quality Assurance professional. Skilled in driving software delivery optimization through Lean, DevOps and Scrum expertise. Strong background and certifications in Project Management (PMP, CSM), Marketing Strategy (MBA) and Finance (Master). Polygrot, dynamic, team player, efficient and business value focused.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Senior Manager, Training Systems
IATA Training
Geneva, Switzerland
11.2021 - Current
- Led projects and systems enhancements to optimize partner, customer and admin users experiences
- Addressed production problems within Training Systems, managed VBA and RPA automations and led team of five employees.
Digital Test Manager
IATA / Sword
Geneva, Switzerland
07.2018 - Current
- Planned and devised cohesive test plans for Digital projects using Salesforce-CRM and Mulesoft-API technologies.
- Designed Lean Testing strategies and procedures for human exploratory testing as well as test automation of pre-release digital products for the Air Transport Industry.
- Leading project teams in Agile, Lean and DevOps environment, realizing success through application of anticipated risk management, time to market and exceptional leadership skills.
Digital Project Manager
Nespresso
Lausanne, Switzerland
04.2016 - 03.2019
- Led project teams in hybrid agile/waterfall methodology, realizing success through efficient cross-functional team communication, comprehensive list of requirement specifications and strict budget controls.
- Directed customer loyalty as well as business intelligence programs, allowing 360 customer view and more efficient CRM & eCommerce campaigns.
Digital Analytics Manager
Union European Football Association
Nyon, Switzerland
02.2013 - 03.2016
- Directed implementation of new business intelligence tools and drove reporting automation to improve efficiency, eliminate waste and free up 74% of contracted labor hours.
- Developed intelligence-sharing dashboards, providing company-wide to insightful data.
Digital Consumer Relationship Manager
Electronic Arts
Geneva, Switzerland
06.2009 - 10.2012
- Drove marketing efforts by orchestrating email marketing campaigns and optimizing campaign ROI through ongoing A/B testing.
- Evaluated consumer preferences and behaviors, combined with historical data, to adjust and enhance campaigns.
Business Development Analyst
Unibanco & VR
São Paulo, Brazil
05.2006 - 01.2009
- Led implementation of new sales channel, delivered 27 stores, managed salesforce recruitment, training, performance and reports.
Education
MBA - Marketing
University Of Geneva
Geneva 10.2011 - 03.2013
Master of Science - Financial Management
IBMEC
Sao Paulo 10.2006 - 03.2008
Bachelor of Science - International Business
ESPM
Sao Paulo 01.2000 - 11.2004
Skills
Coaching
Training Instructor
Project Management
Communication
Risk management
Strategic Planning
RPA Automation
Reporting (web and Power BI)
Portuguese
English
French
German
Spanish
Italian
Certification
HarvardX - Computer Science
Timeline
Senior Manager, Training Systems
IATA Training
11.2021 - Current
HarvardX - Computer Science
04-2020
Scrum Alliance - CSM
03-2020
Digital Test Manager
IATA / Sword
07.2018 - Current
Project Management Institute - PMP
01-2017
Digital Project Manager
Nespresso
04.2016 - 03.2019
Digital Analytics Manager
Union European Football Association
02.2013 - 03.2016
MBA - Marketing
University Of Geneva
10.2011 - 03.2013
Digital Consumer Relationship Manager
Electronic Arts
06.2009 - 10.2012
Master of Science - Financial Management
IBMEC
10.2006 - 03.2008
Business Development Analyst
Unibanco & VR
05.2006 - 01.2009
Bachelor of Science - International Business
ESPM
01.2000 - 11.2004