Moari Avancini
PMP CSM Project Manager Instructor
Square Des Nenuphars 5,Geneva
Summary
Experienced Information Technology Quality Assurance professional. Skilled in driving software delivery optimization through Lean, DevOps and Scrum expertise. Strong background and certifications in Project Management (PMP, CSM), Marketing Strategy (MBA) and Finance (Master). Polygrot, dynamic, team player, efficient and business value focused.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Senior Manager, Training Systems
IATA Training
Geneva, Switzerland
2021.11 - Current
- Led projects and systems enhancements to optimize partner, customer and admin users experiences
- Addressed production problems within Training Systems, managed VBA and RPA automations and led team of five employees.
Digital Test Manager
IATA / Sword
Geneva, Switzerland
2018.07 - Current
- Planned and devised cohesive test plans for Digital projects using Salesforce-CRM and Mulesoft-API technologies.
- Designed Lean Testing strategies and procedures for human exploratory testing as well as test automation of pre-release digital products for the Air Transport Industry.
- Leading project teams in Agile, Lean and DevOps environment, realizing success through application of anticipated risk management, time to market and exceptional leadership skills.
Digital Project Manager
Nespresso
Lausanne, Switzerland
2016.04 - 2019.03
- Led project teams in hybrid agile/waterfall methodology, realizing success through efficient cross-functional team communication, comprehensive list of requirement specifications and strict budget controls.
- Directed customer loyalty as well as business intelligence programs, allowing 360 customer view and more efficient CRM & eCommerce campaigns.
Digital Analytics Manager
Union European Football Association
Nyon, Switzerland
2013.02 - 2016.03
- Directed implementation of new business intelligence tools and drove reporting automation to improve efficiency, eliminate waste and free up 74% of contracted labor hours.
- Developed intelligence-sharing dashboards, providing company-wide to insightful data.
Digital Consumer Relationship Manager
Electronic Arts
Geneva, Switzerland
2009.06 - 2012.10
- Drove marketing efforts by orchestrating email marketing campaigns and optimizing campaign ROI through ongoing A/B testing.
- Evaluated consumer preferences and behaviors, combined with historical data, to adjust and enhance campaigns.
Business Development Analyst
Unibanco & VR
São Paulo, Brazil
2006.05 - 2009.01
- Led implementation of new sales channel, delivered 27 stores, managed salesforce recruitment, training, performance and reports.
Education
MBA - Marketing
University Of Geneva
Geneva 2011.10 - 2013.03
Master of Science - Financial Management
IBMEC
Sao Paulo 2006.10 - 2008.03
Bachelor of Science - International Business
ESPM
Sao Paulo 2000.01 - 2004.11
Skills
Coaching
Training Instructor
Project Management
Communication
Risk management
Strategic Planning
RPA Automation
Reporting (web and Power BI)
Portuguese
English
French
German
Spanish
Italian
Certification
HarvardX - Computer Science
Timeline
Senior Manager, Training Systems
IATA Training
2021.11 - Current
HarvardX - Computer Science
2020-04
Scrum Alliance - CSM
2020-03
Digital Test Manager
IATA / Sword
2018.07 - Current
Project Management Institute - PMP
2017-01
Digital Project Manager
Nespresso
2016.04 - 2019.03
Digital Analytics Manager
Union European Football Association
2013.02 - 2016.03
MBA - Marketing
University Of Geneva
2011.10 - 2013.03
Digital Consumer Relationship Manager
Electronic Arts
2009.06 - 2012.10
Master of Science - Financial Management
IBMEC
2006.10 - 2008.03
Business Development Analyst
Unibanco & VR
2006.05 - 2009.01
Bachelor of Science - International Business
ESPM
2000.01 - 2004.11