

Performance-driven Sales & Key Account Manager with over 10 years of experience in service operations, business development, and customer relationship management across Europe, Asia, North America, and South America. Proven success in leading commercial initiatives, expanding service portfolios, and strengthening long-term client partnerships in highly regulated pharmaceutical and biotech environments. Recognised for implementing structured Key Account Management (KAM) at SKAN AG, improving customer prioritisation, transparency, and cross-functional alignment. Skilled in digital service enablement, lifecycle management, and operational optimisation. Currently completing an Executive MBA with a focus on service innovation and strategic transformation.
Key account management
Sales strategy development
Customer engagement
Lifecycle services
Service revenue growth
Cross-functional coordination
Workflow optimization
Project management
Employee motivation
Continuous improvements
B to B sales
Sales forecasting
Sales presentations
CRM software
Business development and planning
Sales process
Operations
Brand-building strategies
Compelling sales proposal writer
Data analysis