

Performance-driven Sales & Key Account Manager with over 10 years of experience in service operations, business development, and customer relationship management across Europe, Asia, North America, and South America. Proven success in leading commercial initiatives, expanding service portfolios, and strengthening long-term client partnerships in highly regulated pharmaceutical and biotech environments. Recognised for implementing structured Key Account Management (KAM) at SKAN AG, improving customer prioritisation, transparency, and cross-functional alignment. Skilled in digital service enablement, lifecycle management, and operational optimisation. Currently completing an Executive MBA with a focus on service innovation and strategic transformation.
Key account management