Mohamed MEDARHRI
Zurich
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Manager
SIX Digital Exchange (Swiss Stock Exchange)
Zurich
2023.01 - Current
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
Head of IT Operations
SIX Digital Exchange (Swiss Stock Exchange)
Zurich
2022.01 - 2022.12
- Infrastructure Management, Incident and Problem Management, Security and Compliance, Business Continuity and Disaster recovery, Capacity Planning, Stakeholder management, IT Governance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and professional service.
Head of Release Management
ING
Paris
2020.04 - 2022.03
- Planning, scheduling and coordinating a Digital Platform software releases through the SDLC.
- Identified areas of improvements and optimizations in existing processes to reduce the time-to-market.
- Managed risks and resolved issues that affects release scope, schedule and quality.
Project Manager
Allianz Technology
Paris
2018.01 - 2020.03
- Steer the progressive rollout of a Global Insurance Platform to several group entities in the African continent
- Steer the decommissioning of various legacy systems
IT Service Delivery Manager
Allianz
Paris
2014.09 - 2018.12
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Maintained schedule of class assignments to meet deadlines.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Master Degree of Embedded Systems Software Engineering -
UHA
2011-09
Engineering Degree in Computer Sciences & Network Infrastructure -
ENSISA
2010-09
Skills
- Program Management / Leadership
- IT Operations Management
- Scheduling and Planning of complex projects
- Performance Monitoring of
- Cross-Functional Teams Leadership
- IT Risk Management
- Engineering Management
- IT Service Delivery Management
- Software Release and Rollout Management
- Quality Assurance Management
- Strategic Planning
- Stakeholder Management
- Critical Thinking
Certification
- Service Delivery Manager; ORSYS (12 months)
Personal Information
- Title: Head of IT Operations
- Date of Birth: 09/22/86
- Nationality: French
Languages
- Arabic : Native
- English : Fluent
- French : Fluent
- German : A2
Timeline
Program Manager
SIX Digital Exchange (Swiss Stock Exchange)
2023.01 - Current
Head of IT Operations
SIX Digital Exchange (Swiss Stock Exchange)
2022.01 - 2022.12
Head of Release Management
ING
2020.04 - 2022.03
Project Manager
Allianz Technology
2018.01 - 2020.03
IT Service Delivery Manager
Allianz
2014.09 - 2018.12
Master Degree of Embedded Systems Software Engineering -
UHA
Engineering Degree in Computer Sciences & Network Infrastructure -
ENSISA
- Service Delivery Manager; ORSYS (12 months)
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