Mohamed Ahmed Abdelfatah Mostafa Eltaly
Summary
Hardworking, flexible, reliable, loyal and passionate team player with strong organizational skills seeking an entry-level position in logistics. Willing to support the team in achieving company goals.
Overview
5
5
years of professional experience
Work History
Waiter Food and Beverage Department
Pickalbatros Sea World Hotel
2023.06 - 2023.08
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Waiter Food and Beverage Department
Steigenberger Resort Alaya
2022.05 - 2023.06
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Waiter Food and Beverage Department
Stella Di Mare Hotel
2021.07 - 2022.03
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Security Guard
Al Marasem International Company of Development and Construction
2018.07 - 2021.06
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
Education
High School Diploma -
School Name Not Available
Janzour, EgpytBachelor of Physical Education -
Menoufia University
Sadat City, Egypt05.2015
Skills
- Restock Shelves
- Attentive to Detail
- Housekeeping Duties
- Food and Beverage Preparation
- Sanitizing
- Table Setting Arrangements
- Proper Storage Procedures
- Food Production
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Waiter Food and Beverage Department
Pickalbatros Sea World Hotel
2023.06 - 2023.08
Waiter Food and Beverage Department
Steigenberger Resort Alaya
2022.05 - 2023.06
Waiter Food and Beverage Department
Stella Di Mare Hotel
2021.07 - 2022.03
Security Guard
Al Marasem International Company of Development and Construction
2018.07 - 2021.06
High School Diploma -
School Name Not Available
Bachelor of Physical Education -
Menoufia University
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