Monika Maria Telli
Winkel
Summary
Versatile and results-oriented professional with extensive experience at Parking Zürich AG, specialising in project and marketing management and office transformation projects. Proven expertise in strategic planning and budget management coupled with exceptional relationship building skills. Proven track record in implementing innovative business solutions. Senior Assistant with excellent budgeting, administration, organizations and communication skills. Offers expert skills in streamlining offices to improve functionality. Efficient office management specialist known for high productivity and ability to complete tasks with precision. Specialized skills in document management, workflow optimizations and administrative support. Excellent communication, problem solving and time management skills to ensure smooth office operations and support team objectives. Detail oriented with the ability to learn new concepts quickly. Diplomatic and patient professional with a creative mindset to drive necessary improvements. Skilled in business correspondence, bookkeeping and project management. Resourceful office manager with many years' experience of optimising office procedures and overseeing operations. Skilled in scheduling, payroll administration and coordinating business correspondence. A disciplined and systematic professional who thrives in a high-pressure, team-based environment.
Overview
26
26
years of professional experience
Work History
Product, Marketing and Office Management Specialist
Parking Zürich AG
Stadt Zürich
01.2022 - 02.2024
- Product Responsibility & Marketing
- Managing the product portfolio for short-term parkers, long-term tenants and services
- Budget responsibility
- Project responsibility, relocation of headquarters
- Project responsibility, conversion, expansion of new headquarters
- Monitoring & exchange with the trades (electricians, building technicians, painters, etc
- & suppliers)
- Project management and control including status reporting, issue, stakeholder and risk management, quality assurance and documentation
- Development of technical concepts, studies and solution variants
- Creation of the technical requirements
- Project planning including resource, time and cost planning
- Analysis and optimization of product profitability
- Communication and promotion of PZAG products on suitable media
- Sales responsibility, sale of advertising space
- Conducting tenders in accordance with the cantonal tendering ordinance
- Managing project implementation with internal employees and external suppliers
- Planning and implementing the internal introduction (e.g
- Piloting, documentation, training, introduction support for external partners)
Senior Office Manager and Business Developer
Capstonelaw
Stadt Zürich
12.2020 - 11.2021
- Company Overview: newly founded partner law firm
- Development & implementation, as well as management office management/back office
- Taking over all administrative and internal processes
- Operational and strategic development
- Create and market executive summary
- Organization, appointment management of partners
- Market and competition analysis
- SWOT analysis (opportunities / risks)
- Develop marketing strategies
- Responsible for Brand CapstoneLaw, CD /CI, SharePoint and homepage and LinkedIn
- Support for customer clients
- Responsibility for process and quality management
- Creation of internal processes, guidelines
- Administrative support for training courses for FIDLEG
- Creditors and debtors, in collaboration with external trust office
- Organization, handling of international webinars
- Newly founded partner law firm
Assistant, Administration, Office Management
IAS Switzerland AG / Holding
Altendorf SZ
01.2020 - 03.2020
- Responsible for all administration duties
- Provide general secretarial; administration support to the manager
- Organising reorganization and responsibility for administration, accounting and personal processing, as well as for office infrastructure and processes
- General correspondence, reception, telephone exchange, post office for AG & Holding
- Responsibility, control and maintenance of financial accounting for the AG and holding, with in-house caniasERP software (e.g
- Vendors/customers and annual financial statements) in cooperation with the company headquarters in Turkey
- À jour hold the customer data, master data processing/maintenance with caniasERP software
- Support of the management partners and the VRP / owner in organisational and administrative matters
- Support in the licensing business of Holding & Technologies, in cooperation with Turkey, Dubai and India offices
- Human resources (employee search, contracts, control without payroll)
- Active cooperation with the trustee
- Contact with other offices, business partners and consulates
Head of Administration
TEMAS AG
Zurich
07.2018 - 09.2018
- Responsible for all administration duties
- Provide general secretarial; administration support to the manager
- Create and edit statistics, evaluation lists and documents
- Responsible for stationery acquisition, including periodicals and subscriptions (Medical Devices/Cosmetic Product Development)
- Preparing documents
- Media officer, responsible for kind of media (including social media)
- Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriable destination
- Develop and maintain alert system for upcoming deadlines, incoming requests, projects, and events
- Supported executive and handle extra projects as needed
Personal Assistant to the CEO and Chairman
Emofa AG
Rafz Zurich
11.2017 - 06.2018
- Managed CEO’s complex and frequently changing travel arrangements and coordinate pre-planning of trips
- Media officer, responsible for kind of media (including social media)
- Press officer and creation and publishing of texts and company presentations
- Prepared, organized, and stocked residential properties prior to high-net-worth client’s arrival
- Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriable destination
- Develop and maintain alert system for upcoming deadlines on incoming requests, projects, and events
- Used to serve as central point of contact for outside vendors needing to gain access to the proximal location
- Supported executive and handle extra projects as needed
- Distribute company-wide announcements, book conference rooms, and coordinate catering for annual staff development forum
- Support of subsidiaries
Personal Assistant
A&B Consulting
11.2015 - 10.2017
- Company Overview: discontinuance of business
- Supervise large administrative staff focused of design and consulting support
- Wrote business correspondence, emails and handling marketing issues
- Manage calendar, organisation conference and video calls
- Responsible for partners and clients, arrange all domestic and international travel logistics (including visa applications)
- Manage complex and frequently changing travel arrangement and coordinate pre-planning of trips
- Schedule meetings and events both small and medium scale, including coordinating locations, attendees, materials and communication across multiple time zones, responsible for client relations
- Coordinated with outside clients and vendors, support and maintenance issues
- Create expense reports, budgets, and filing systems
- Control inventory and order new supplies
- Very and track all project deadlines to facilitate smooth workflow and satisfied clients
- Handle and control invoices, general expenses, ensure paid on time
- Discontinuance of business
Executive Assistant and Office Manager
Bilfinger Personalservice Österreich GmbH and Bilfinger VAM Anlagetechnik GmbH
Würenlingen
01.2012 - 09.2015
Secretary and Receptionist
Stücheli Architekten
Zurich
09.2009 - 07.2010
Team Assistant and Real Estate Broker
Casamol GmbH
Aarau
10.2006 - 08.2009
- Company Overview: license partner Engel & Völkers Switzerland
- License partner Engel & Völkers Switzerland
Receptionist
Swisslog AG
Buchs AG
12.2001 - 08.2008
Secretary /Administrator for stock exchanges
Brown Brothers Harriman
Zurich
08.2000 - 11.2001
Restaurantrice, Sternen / Chef de Bar
Luzern
01.1998 - 01.2000
Education
Eidg. dipl. Hotelière HF - Leadership, Business administration, Hospitality, Administration, Organisation, Marketing
Swiss Hotel Management School
01.1998
Hotel Handelsdiplom SHV -
Hotel-Tourism-Business School
01.1996
Skills
- Microsoft Office 365
- Adobe Creative Package
- Social media
- Abacus, CaniasERP (SAP), Bexio, Exxas
- Product documentation
- Innovation management
- Strategic planning
- Team leadership expertise
- Business operations background
- Budgeting and cost control
- Business development
- Human Resources
- Business administration
- Project management
- Vendor engagement
- Report writing
- Office management
- Contract administration
- Database administration
- Meeting planning
- Office administration
- Administrative support
- Scheduling and calendar management
- Relationship building
- Event coordination
Websites
Personal Information
Date of Birth: 03/14/76
References
Will be gladly communicated after a personal conversation
Hobbies and Interests
- Creative work
- Passionate cook
- Endurance training
Availability
As soon as you need me
Continuingeducation
- Certificate, basics of IT security, 2023
- Modular educational path, international human resources and social insurance, 2008 - 2018
- Adobe Photoshop, 2014
- Medical manual therapist and medical basics, 2005 - 2007
- Master craftsman course, 1998
Staysabroad
- Malta, 01/01/10 - 12/31/11
- South Africa, 01/01/10 - 12/31/11
Languages
German
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Italian
Beginner
A1
Afrikaans
Beginner
A1
References
References available upon request.
Timeline
Product, Marketing and Office Management Specialist
Parking Zürich AG
01.2022 - 02.2024
Senior Office Manager and Business Developer
Capstonelaw
12.2020 - 11.2021
Assistant, Administration, Office Management
IAS Switzerland AG / Holding
01.2020 - 03.2020
Head of Administration
TEMAS AG
07.2018 - 09.2018
Personal Assistant to the CEO and Chairman
Emofa AG
11.2017 - 06.2018
Personal Assistant
A&B Consulting
11.2015 - 10.2017
Executive Assistant and Office Manager
Bilfinger Personalservice Österreich GmbH and Bilfinger VAM Anlagetechnik GmbH
01.2012 - 09.2015
Secretary and Receptionist
Stücheli Architekten
09.2009 - 07.2010
Team Assistant and Real Estate Broker
Casamol GmbH
10.2006 - 08.2009
Receptionist
Swisslog AG
12.2001 - 08.2008
Secretary /Administrator for stock exchanges
Brown Brothers Harriman
08.2000 - 11.2001
Restaurantrice, Sternen / Chef de Bar
01.1998 - 01.2000
Eidg. dipl. Hotelière HF - Leadership, Business administration, Hospitality, Administration, Organisation, Marketing
Swiss Hotel Management School
Hotel Handelsdiplom SHV -
Hotel-Tourism-Business School
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